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TRAKSY and fastjp.com down ?

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father_jack

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Anyone find these websites to be down ? TRAKSY says "connection failed, retry" and fastjp.com say 503 error. Is it something with the open feeds maybe ? Open Train Times maps are ok as are our internal work tornado mobile maps.
 
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RailUK Forums

185143

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I couldn't get Traksy to load at 04:00 or so, nor again within the last half an hour
 

takno

Verified Rep - Traksy
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9 Jul 2016
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The Traksy old site was back online just after 9am. The new site was working throughout. The problems on the two sites were unrelated, so just unfortunate timing.

I've added a couple of alerts so that my phone will be more persistently angry next time there's a problem, so it should hopefully be fixed a lot quicker.
 

LRV3004

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Traksy seems to be working now - oddly enough I walked past a group of TPE staff at Manchester Piccadilly earlier and I actually heard one of them say “Traksy’s down”!!!! It was also playing up about two or three days ago; it was opening up but none of the trains were moving.
I’ve noticed Traksy advertising some modifications to its site; could this be a possible cause of the issues?
 

takno

Verified Rep - Traksy
Joined
9 Jul 2016
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6,574
Traksy seems to be working now - oddly enough I walked past a group of TPE staff at Manchester Piccadilly earlier and I actually heard one of them say “Traksy’s down”!!!! It was also playing up about two or three days ago; it was opening up but none of the trains were moving.
I’ve noticed Traksy advertising some modifications to its site; could this be a possible cause of the issues?
The modifications are all to the new site, rather than the old one. Most users are on the old site.

The cause last night was that I did some basic maintenance to the servers, which I did last thing to minimize disruption. The new site, which has a nice simple architecture and is either up or down came back up fine afterwards, but for some reason one of the key bits of the old site didn't come back online.

I'm not aware of any issues a few days ago, but it's possible I missed something.
 

father_jack

Established Member
Joined
26 Jan 2010
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1,557
The modifications are all to the new site, rather than the old one. Most users are on the old site.

The cause last night was that I did some basic maintenance to the servers, which I did last thing to minimize disruption. The new site, which has a nice simple architecture and is either up or down came back up fine afterwards, but for some reason one of the key bits of the old site didn't come back online.

I'm not aware of any issues a few days ago, but it's possible I missed something.
Thanks for all your good work, glad it's all back up.
 

LRV3004

Member
Joined
17 Mar 2015
Messages
619
The modifications are all to the new site, rather than the old one. Most users are on the old site.

The cause last night was that I did some basic maintenance to the servers, which I did last thing to minimize disruption. The new site, which has a nice simple architecture and is either up or down came back up fine afterwards, but for some reason one of the key bits of the old site didn't come back online.

I'm not aware of any issues a few days ago, but it's possible I missed something.
Technology eh?! Yeah, don’t know what the other issue was but all the trains were frozen in place - I was at Heald Green a few days ago and thought the 802 heading for Edinburgh had failed and the train I was waiting for would end up stuck behind it as a result!
I tried a different browser on my phone thinking that was the issue, but the same problem occurred then as well! Checked my phone signal and that was fine too!
But, everything seems all good now!
 

riceuten

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23 May 2018
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Previously, Traksy didn't work on my laptop but did on my phone - now neither. I can't really complain as I am not a subscriber!
 

takno

Verified Rep - Traksy
Joined
9 Jul 2016
Messages
6,574
Previously, Traksy didn't work on my laptop but did on my phone - now neither. I can't really complain as I am not a subscriber!
Could you drop us a message at info@traksy.uk and we can try to get you sorted. Nothing has changed which should stop it from working on any devices where it worked before.
 
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Traksy seems to be working now - oddly enough I walked past a group of TPE staff at Manchester Piccadilly earlier and I actually heard one of them say “Traksy’s down”!!!! It was also playing up about two or three days ago; it was opening up but none of the trains were moving.
I’ve noticed Traksy advertising some modifications to its site; could this be a possible cause of the issues?
It's a handy tool when working on the railway. While I would never use it to decide if it was safe to be in a red zone (which we aren't allowed to be these days anyway), it is a handy tool to see where trains are when it comes to dealing with the signaller. If I can see that there's going to be a train where I'm working within a few minutes, then there's no point in annoying the signaller for a Line Blockage. If I'm at Abington, and I can see the next train on the Down is in Carlisle, then I know I'm going to get enough time to say, carry out a cable test.

I can understand why Employers don't give us our own version. Because they don't want to encourage some members of staff to take risks and access the line based on it, but as I say, its a handy tool for balancing out ours and the signallers workload. (NB- I believe there may be an app coming down the line for staff. We do have a similar thing called CCF for Windows desktop users, but I understand its been out of support for years and has expensive licensing issues, and is about to be replaced with a Traksy like app which will be available on the iDevices most trackside staff are issued with).
 
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