I only skimmed the conclusions but from what I remember.
* Bus routes take too much time and investment to set up and become profitable
* TA commisioning isnt working both because they are designing the tenders so that a certain operator wins, or because there arent enough competitors for decent competition.
* Deregulation aint working as its leading to bus wars, larger competitors are muscling out smaller ones and smaller ones dont have the resources to start new routes.
* The practise of overlapping a competitors route with small parts of many routes of your own, overwhelming them with higher frequency.
* Good value return tickets meaning a passenger has to choose the same company for the return, rather than the first available.
* Theres a significant barrier to new entrants of a local market, competing against an incumbent whose already recieving efficency of scale, knows the local market, and it costs to much to setup a depot in a new area against a competitor who already has one.
Theres no ideas for solutions yet but it seems to be picking out setup costs (depot in particular), over competition (bus wars), entrenched local operators being too powerful to dislodge and poor tendering as the main issues. It also concludes the market is failing and something has to be done.