Advance purchase - how will train crew know I'm on the correct train?

[jednick]

I bought a total of six Advance Purchase tickets for various trains for this weekend, for a trip around Wales.

I know which trains I have booked. I have an itinerary of all six journeys, emailed to me.

How will the person checking the tickets know I'm on the correct train? I can't see the usual booked train time printed on the ticket. What would stop me trying to sneak onto a train at a different time, not the one I've booked?

There are no extra tickets other than the six I've got, no "1 of 2" printed on the tickets, and no separate tickets with the booked time on.

I've included a screen shot of two of the tickets.

 

[Bletchleyite]

That looks like an issuing error. You should have "counted place" coupons to go with them.

Where did you collect and does it have a booking office who may be able to correct the issue?

 

[Haywain]

How will the person checking the tickets know I'm on the correct train?

If they are keen they can contact a ticket office so that they can check against the booking reference.

 

[jednick]

Collected them at Worcester FS.

It does have a booking office but doubt I'll have the time to go there and sort it out.

Either way, they always say the problem is nothing to do with them because they were purchased online.

That looks like an issuing error. You should have "counted place" coupons to go with them.

Where did you collect and does it have a booking office who may be able to correct the issue?

 

[skyhigh]

Either way, they always say the problem is nothing to do with them because they were purchased online.

Who did you purchase them from?

A decent retailer would be willing to support you in resolving the issue (or convincing the TOC to!)

 

[Mcr Warrior]

Wouldn't printing off a copy of the e-mailed booking itinerary perhaps be sufficient, given the circumstances?

 

[Haywain]

Wouldn't printing off a copy of the e-mailed booking itinerary perhaps be sufficient, given the circumstances?

It should suffice.

 

[CyrusWuff]

Who did you purchase them from?

A decent retailer would be willing to support you in resolving the issue (or convincing the TOC to!)

8627 is Avanti Web Sales.