ScotRail are now bound by public sector pay rules, hence the lowball offers.
Like much of the rest of the industry, ScotRail are well aware that reliance on overtime increases the risk of these periods where the service is decimated, due to lack of uptake of overtime. It’s their preference to do it this way because for the majority of the time, it saves employing more drivers whilst still successfully covering the service. This is the cheaper option for them and they’ll continue to do it until they’re willing to employ more drivers.
Employing more drivers probably means an even more loss making railway which results in greater subsidy. Until we have a government that is willing to accept this outcome, we will have reliance on overtime which will mean cancellations when goodwill among staff runs out.
I understand the sentiment behind people saying ‘employ more drivers’, and if it wasn’t for the likely numbers involved, it’s the obvious solution, but to do so in order to maintain the service we currently have would likely cost an extra million a year minimum.
Ironically ScotRail are on a massive driver recruitment drive just now, which may or may not impact the problems being seen here. But I believe the current recruitment is just so the company can stand still in terms of driver numbers.
ScotRail is arguably the greatest loss making operator in Britain and likely always will be due to the sparse population of much of the country, combined with the generous service provision across many parts of the central belt. (It’s also dealing with legacy of the disastrous decision to take on the HSTs). There is no easy solution here for anyone. It’s ironic that people on this thread are complaining about tax rates in Scotland whilst also demanding a group of public sector workers get better pay, which will ultimately increase pressure on the public purse. If we want high quality reliable public services, those who can afford it need to pay for them. Yet nobody wants to when it comes to the crunch. That’s what government are up against when seeking a solution here.