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craiglatham196

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Joined
13 Jun 2024
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Oldham
Today I bought a single ticket from Blackburn to Rochdale. I paid using my phone. I have just checked my payments on my phone and it says that I bought something that relates to Stansted Airport. I got a ticket from the ticket office and I had no problem with it.
 
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Mcr Warrior

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8 Jan 2009
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17,336
@craiglatham196. Welcome to the forum. Which online ticket booking system did you use? (Possibly they have a physical place of business at or near Stansted Airport). And how much did you get charged for your ticket?
 

craiglatham196

New Member
Joined
13 Jun 2024
Messages
2
Location
Oldham
I paid for the ticket from the station office with my phone. I received a ticket from the ticket office and it was checked twice by the guard on the train and at the end of my journey. The amount is the same as I paid for the ticket. It was paid by a virtual visa account????
 

kacper

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27 May 2022
Messages
312
Location
London
I paid for the ticket from the station office with my phone. I received a ticket from the ticket office and it was checked twice by the guard on the train and at the end of my journey. The amount is the same as I paid for the ticket. It was paid by a virtual visa account????
Its just a glitch and nothing to worry about then, this happens to me too
 

Hadders

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Associate Staff
Senior Fares Advisor
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27 Apr 2011
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18,162
I've had this sort of thing happen before, both with railway and non-railway transactions. CHeck what's on your bank statement when that comes through as that is the definitive document.
 
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