BT broadband error code "bmx_2xxx" referring to email.

[Xenophon PCDGS]

Have just seen this notification for the first time. Has anyone else received it?

 

[najaB]

Have just seen this notification for the first time. Has anyone else received it?

Where, when and how did it appear?

 

[Xenophon PCDGS]

It appeared after solving the usual "spot the motorcycles, traffic lights, car, etc" game that I am forced now to play before accessing my email inbox.

 

[najaB]

A quick Google search suggests that you need to contact the helpdesk: https://www.bt.com/help/email/fix-a-problem/log-in-issues/email-error

 

[Xenophon PCDGS]

Thanks for that advice. I telephoned their office in Eniskillen earlier today, as they seem to the BT place that are good at problem solving. I was told it was being looked into and if I checked accessing my inbox in mid-afternoon, I would find the matter had been resolved at their end. This I did and was able to access my inbox with no trouble at all.

 

[najaB]

I telephoned their office in Eniskillen earlier today, as they seem to the BT place that are good at problem solving.

Yeah, the Eniskillen team are pretty good. I never had the opportunity to work with them since they only deal with Consumer issues. Glad that it was resolved.