Haywain
Veteran Member
- Joined
- 3 Feb 2013
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The article linked to in post #20 is quite good, and gives fairly thorough explanation.I've only read the newspaper article so maybe the reports explain this,
The article linked to in post #20 is quite good, and gives fairly thorough explanation.I've only read the newspaper article so maybe the reports explain this,
Yes, it's good to read something written in a well balanced way.James O'Malley is a good writer and I'm pleased to see his article. I think I'm a bit less cynical about AI than I was before; this clearly can be used for incremental gains which the railway so badly needs.
The article linked to in post #20 is quite good, and gives fairly thorough explanation.
Maybe I am cyncial about human nature but I would say that whilst AI can learn biases its probably easier to reprogram them out than it is to do that for a human!A key issue that can also exist is that, if applied in certain ways, it can worsen any biases that may exist; for example, if the data feeding the model is based on enforcement action, and the model is used to inform future enforcement action, it can exacerbate any biases in the original dataset.
I would expect anything found by AI would go the the revenue inspectors, not the gateline staff.Interesting comments regarding gateline/barrier experiences & staff. The elephant in the room here is of course the fact that even if AI detects fare dodgers, be they coming in or going out, you ultimately still need the staff on the ground to act upon that information. And gateline staff will likely be very well aware of much of it already, someone tailgating or even barging through a gateline is hardly difficult to spot, but again they simply cannot act upon it. I suppose you might use the information to plan targeted operations in high risk areas, but beyond that it’s difficult to see what AI can achieve here. The platform stuff however sounds more promising!
Intelligence may do yes, but that’s of little benefit in the immediate short term of course.I would expect anything found by AI would go the the revenue inspectors, not the gateline staff.
If AI can identify aspects of behaviour prior to getting to the gates then that will help staff to take appropriate action at that point. And if it gets rolled out more widely it could be recognising those people on the way in to the system and flagging them before they get to leave.Interesting comments regarding gateline/barrier experiences & staff. The elephant in the room here is of course the fact that even if AI detects fare dodgers, be they coming in or going out, you ultimately still need the staff on the ground to act upon that information. And gateline staff will likely be very well aware of much of it already, someone tailgating or even barging through a gateline is hardly difficult to spot, but again they simply cannot act upon it. I suppose you might use the information to plan targeted operations in high risk areas, but beyond that it’s difficult to see what AI can achieve here. The platform stuff however sounds more promising!
It could, but again you require appropriate staff on the ground to intervene every time for that to be effective. As others have already suggested, that is unlikely to fall under the remit of gateline colleagues, so LUL would need a massive increase in revenue protection or other appropriate staff if there was an intention to make widespread use of AI for this purpose.If AI can identify aspects of behaviour prior to getting to the gates then that will help staff to take appropriate action at that point. And if it gets rolled out more widely it could be recognising those people on the way in to the system and flagging them before they get to leave.
its probably easier to reprogram them out
It depends.
AI is (still) a buzzword, and means a lot of different things to a lot of different people. In many cases, when people say AI, they actually mean ML (machine learning). My (professional) opinion is that this trial is ML, not AI. ML models are just(!) complex probabilistic models. In the most simple case of detecting pictures of dogs and cats, the model needs to be trained with labelled images (typically thousands, or tens of thousands), and then given an unlabelled image, it will give a probability score for the image being a cat or a dog.
All current AI is probabilistic machine learning. Including ChatGPT which works with a model along the lines of "probabilistically based on the learning corpus what should the next word be".