There are a very tiny number of tickets like rovers and rangers which aren't available online and only available at ticket offices, but in general the clerk was talking nonsense.
Nonsense.
Also balderdash.
The OP did not say who had told them this, just that they had been told.
Irish SailRail is quite widely available online, the Trainline app handles it easily enough.
D34/D50/D75 are still unavailable online, to my knowledge.
Also FIP discounts, and Priv seasons in the TfWM area (at least.)
A Facebook spat with someone whose 'friend' works in a ticket office apparently, they didn't like being called out on it being a load of tripe so I thought I best check, they tried to insist it was like airlines who sell off cancelled seats at next to nothing, laughable in itself as airlines generally don't have walk on passengers.
Some TOCs do sell off the excess capacity at the last minute for an attractive fare, but it's most definitely online only and even then only for a very limited number of (for now) Avanti trains.
What are these exactly?
Don’t they do this already? It’s called overbooking, I’ve been bumped off a couple of times and the incentives are with the minor inconvenience!
Historically scheduled airlines sold more seats on a specific flight than the flight had capacity for because they could estimate the number of booked passengers who would not turn up. These typically would be passengers with a flexible ticket who would make more than one reservation and could "no show" without penalty. The airlines kept very detailed records and thus could estimate reasonably accurately where and how many "no shows" would occur. However with the move towards selling a greater number of less flexible tickets on a flight the practice of overbooking has become less prevalent but still exists.
Since Merseyrail place so much store on ticket officesbeing the only optiin, it would be very good if multiple people pressured them with more obscure options like this,
I wouldn't really accept London Boundary Zone tickets as obscure.
They're readily available online, including from the forum's ticketing site and TOC sites (C2C, Avanti).
Seems like the journey planner went down. Unrelated to your specific search query.
Yeah, it's not a TVM. It plans journeys to/from physical stations according to timetabled services & fixed links. Asking for the fare specifically requires knowledge of what they are, in any case.
It seems to be related to my specific search query.
Can you send a screenshot of the search? I've tried a few times to reproduce this without success. What travelcard type are you picking? The Anytime one?
If an Advance fare is cancelled, it will go back into the system for all retailers to issue tickets.
Can you please provide more information, including the date, times of travel, any Railcards held, and screenshots please? This would help us greatly to investigate the matter. Thanks
It may not be the person in the ticket office making this up; it may be their friend. But for sure, this claim is false.
This can be helpful for those needing to plan a journey although most of us on here simply want to buy a ticket quickly without an itinerary. Could you possibly look at putting this functionality onto your website please? Using the favourite journey option on the Southern website is the only way to do this that I know of - which doesn't provide great splits like your site does!
Date and time as per the first screenshot. All queries with Network Railcard.Can you please provide more information, including the date, times of travel, any Railcards held, and screenshots please? This would help us greatly to investigate the matter. Thanks
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If you're saying that you need to know the boundary station then the tickets are available anywhere
My point is, if you don't know what a Boundary Zone ticket is then you won't ask for a "ticket to London Boundary Zone 4".
Anywhere online, yes, although the validity might be different and the ticket from the last station in the relevant zone on the particular route you want to take (if, indeed, you know at the time of purchase which route you'll want to take) may be more expensive than the boundary zone fare. E.g. London to Dorking via Redhill.
