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Voyager experience not as bad as expected

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Richard Scott

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If we're to get people out of cars, especially on leisure routes, the service should ideally average a mile a minute and be comfortable. 2+2 on a Voyager is tight but I reckon with a reconfiguration they could be much more spacious, the acceleration helps to reduce delays as a result of the massive increase in temporary/emergency speed restrictions lurking about.
But what's the point when the train you're travelling on has same (or higher) emissions than the car you were in? There is nothing about a Voyager that will tempt me out of a car and especially not with prices charged. When I used to have to travel to Edinburgh I'd drive if two of us went, if I was in my own I'd divert via London and use Sleeper (in seated accommodation) or Lumo as much cheaper even taking into account the travel to/from London.
 
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Energy

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If we're to get people out of cars, especially on leisure routes, the service should ideally average a mile a minute and be comfortable. 2+2 on a Voyager is tight but I reckon with a reconfiguration they could be much more spacious, the acceleration helps to reduce delays as a result of the massive increase in temporary/emergency speed restrictions lurking about.
Will better seating get people out of their cars? In my experience getting into the city centre outweighs the additional comfort of the car, what puts people of XC is their high price and previous experiences of overcrowding on XC.
 

Starmill

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Will better seating get people out of their cars? In my experience getting into the city centre outweighs the additional comfort of the car, what puts people of XC is their high price and previous experiences of overcrowding on XC.
If the government want to divert money away from road building projects and put restrictions on private cars in city centres (which is coming by one means or another, whether you like it or no) it's fairly obvious that the layout and quality of the trains needs to be top notch. Nearly all regional and all intercity services justify onboard toilets (at minimum one per two coaches) at-seat catering for hot drinks, chargers for laptops and phones, reliable WiFi, and seats with reasonable space for working or resting, which means folding tables and decent legroom with 2+2 seating. For an example of this see the three car class 197 specification. These also include a very small standard premium compartment which will be available at an onboard upgrade.
 

43066

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But what's the point when the train you're travelling on has same (or higher) emissions than the car you were in? There is nothing about a Voyager that will tempt me out of a car and especially not with prices charged. When I used to have to travel to Edinburgh I'd drive if two of us went, if I was in my own I'd divert via London and use Sleeper (in seated accommodation) or Lumo as much cheaper even taking into account the travel to/from London.

With all due respect, while that is your view as a railway enthusiast, I’m not sure how representative it is.

Demand for intercity railway travel is through the roof - hence the regular complaints about XC being overcrowded, despite their voyagers! Many people would rather take the train than sit on the motorway for hours.

Many would also rather pay extra for a sleeper berth rather than suffer seats on a sleeper train. Personally I’d choose not to travel at all, rather than suffer that.
 

Energy

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With all due respect, while that is your view as a railway enthusiast, I’m not sure how representative it is.

Demand for intercity railway travel is through the roof - hence the regular complaints about XC being overcrowded, despite their voyagers! Many people would rather take the train than sit on the motorway for hours.
Indeed. However much I disagree with XC's high fares decreasing them before increasing capacity would just make the issue worse. Getting 8 (or at least 6) car voyagers on all services at good frequencies would be a good start.
 

Richard Scott

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With all due respect, while that is your view as a railway enthusiast, I’m not sure how representative it is.

Demand for intercity railway travel is through the roof - hence the regular complaints about XC being overcrowded, despite their voyagers! Many people would rather take the train than sit on the motorway for hours.

Many would also rather pay extra for a sleeper berth rather than suffer seats on a sleeper train. Personally I’d choose not to travel at all, rather than suffer that.
No it's my view as a paying passenger. The cost does not add up especially when there were two of us. I'd rather take public transport when I can irrespective of traction provided, which was why I'd happily pay for a seat on sleeper as was a good use of time and cheaper than the XC option.
 

43066

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Indeed. However much I disagree with XC's high fares decreasing them before increasing capacity would just make the issue worse. Getting 8 (or at least 6) car voyagers on all services at good frequencies would be a good start.

Don’t get me wrong, I’d rather there was greater supply, to enable that demand to be catered for!

But this idea that people will take cars rather than travelling on voyagers simply isn’t borne out by reality. The average train passenger has neither any idea, nor any interest in what stock they’re travelling on. The long distance trains that do run in this country are reliably and dependably busy - the question should be how we can increase capacity further.

== Doublepost prevention - post automatically merged: ==

No it's my view as a paying passenger. The cost does not add up especially when there were two of us. I'd rather take public transport when I can irrespective of traction provided, which was why I'd happily pay for a seat on sleeper as was a good use of time and cheaper than the XC option.

Fair enough - but many passengers are willing to pay the rates charged. So for them the cost v benefit analysis does add up.

As above, I’d like to see railway capacity increased. However the seats-on-a-sleeper-train market isn’t necessarily reflective of wider rail travel demand, which tends to be less price sensitive than other modes, and values convenience.

National Express do good business catering for the nether-quick-nor-comfortable-but-mighty-cheap market.
 
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Gaelan

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The average train passenger has neither any idea, nor any interest in what stock they’re travelling on.
I think you’re overstating this a bit - I’ve spoken to many non-enthusiasts who have opinions on the rolling stock they use. Mind you, it’ll often be something like “I hate those horrible old trains on TfW” - even if they don’t know the difference between a Pacer and a Sprinter, they’ll notice if a MK4 turns up!

That being said, your broader point is right - there’s no shortage of (often justified) complaints, but no shortage of demand either.
 

Bletchleyite

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I think you’re overstating this a bit - I’ve spoken to many non-enthusiasts who have opinions on the rolling stock they use. Mind you, it’ll often be something like “I hate those horrible old trains on TfW” - even if they don’t know the difference between a Pacer and a Sprinter, they’ll notice if a MK4 turns up!

That being said, your broader point is right - there’s no shortage of (often justified) complaints, but no shortage of demand either.

I think there's also an awareness of "a proper train with an engine on the front", but pointy noses (like 80x or Pendolinos) are also considered reasonably proper in the "normal" world.
 

jayah

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I've never noticed them being dirty, but then my standards may be low as the other trains I use for work are turbos, which are utterly filthy!
XC ones are 'well worn' to say the least. The Avanti ones are more polished.

The seats, once regarded as very hard, have 'bedded in' and compared to a lot of other stock introduced since are rather luxurious!
 

43066

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I think you’re overstating this a bit - I’ve spoken to many non-enthusiasts who have opinions on the rolling stock they use. Mind you, it’ll often be something like “I hate those horrible old trains on TfW” - even if they don’t know the difference between a Pacer and a Sprinter, they’ll notice if a MK4 turns up!

That being said, your broader point is right - there’s no shortage of (often justified) complaints, but no shortage of demand either.

I honestly don’t think I am. We on here are all railway orientated, to a lesser or greater extent, so perhaps lose sight of the extent to which people who aren’t interested in trains absorb very little of this kind of information.

The watershed moment for me was my ex girlfriend, a “normal” (who happens to have a 1st in engineering from Imperial, so super bright, and mechanically minded), thinking Networkers were new trains when they were repainted, and having no clue what BIL lights were, when I pointed them out, despite growing up using them!

I think there's also an awareness of "a proper train with an engine on the front", but pointy noses (like 80x or Pendolinos) are also considered reasonably proper in the "normal" world.

I disagree. We all massively over estimate the “proper train” factor on here.
 

Economist

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From a driving point of view, nothing will ever beat the short HST sets. True weapons, went like the proverbial rat up a drainpipe, and braked very well too!

Sadly those days are over…

Comfy seats too, I haven't encountered anything in standard class which is in the same league comfort-wise as the IC70 layout complete with table which the Mark 3s offered.

Will better seating get people out of their cars? In my experience getting into the city centre outweighs the additional comfort of the car, what puts people of XC is their high price and previous experiences of overcrowding on XC.

I've seen quite a few recently who enjoy a good bevvy, especially on a daytrip. Good seating means repeat custom, being crammed in like sardines or delays/cancellations makes the car more likely next time. A table means that you can enjoy a group conversation on the journey in a way that the car will never be able to offer and makes the journey time go much quicker.
 

Gaelan

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I honestly don’t think I am. We on here are all railway orientated, to a lesser or greater extent, so perhaps lose sight of the extent to which people who aren’t interested in trains absorb very little of this kind of information.
You’re certainly right - we’re very much in a https://xkcd.com/2501/ situation here, and there’s a very good chance I’m completely off base.
The watershed moment for me was my ex girlfriend, a “normal” (who happens to have a 1st in engineering from Imperial, so super bright, and mechanically minded), thinking Networkers were new trains when they were repainted
Quite the opposite, I think - that’s a sign she was paying attention to the trains, and noticed something was different, even if the difference was (to someone like us) superficial and irrelevant.

A good demonstration, if anything, of the value of interior refurbs and the like towards improving passenger perception of the railway.
 

Lewisham2221

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I honestly don’t think I am. We on here are all railway orientated, to a lesser or greater extent, so perhaps lose sight of the extent to which people who aren’t interested in trains absorb very little of this kind of information

...

I disagree. We all massively over estimate the “proper train” factor on here.
I'd go as far as saying most people don't really care all that much about the actual train at all, so long as at turns up as advertised, gets them to their destination on time, and doesn't require them to remortgage their house to afford the fare. Just look at the number of people using LNR Crewe-Euston (no catering, possible 3+2 seating, commuter style door layouts etc), or the various TfW longer distance services operated by 150s and paired 153s, or even - despite all of their apparent faults - XC Voyager services.
 

Energy

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I've seen quite a few recently who enjoy a good bevvy, especially on a daytrip. Good seating means repeat custom, being crammed in like sardines or delays/cancellations makes the car more likely next time. A table means that you can enjoy a group conversation on the journey in a way that the car will never be able to offer and makes the journey time go much quicker.
Good seats and table provision could help bring new passengers but for now XC needs to stop turning away its existing ones. As long as people get to their destination on time, with a decent enough seat (which the voyagers have) and for a decent price then they'll use trains. A particularly good interior might make repeat customers consider the train more but that shouldn't be top of the XC priority list.
 

Bletchleyite

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Comfy seats too, I haven't encountered anything in standard class which is in the same league comfort-wise as the IC70 layout complete with table which the Mark 3s offered.

Very, very debatable. Some liked them, I hated them, particularly the fixed armrests and the really thick back which meant poor legroom.

Mk3s only got good in my book when TOCs started replacing them. Don't consider the Chiltern layout as original, it's got fewer seats and a lot more legroom.
 

class 9

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Can someone explain how crewing works when you have a double set? Is everyone doubled up so there is a first class host, retail service manager and train manager on the front and at the back? If so which train manager would be in charge? Same with LNER I’ve often wondered how it works on these trains
A double set only needs 1 Train Manager, however the other set must have a member of onboard staff ( either a RSM or FCH).
 

TT-ONR-NRN

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A double set only needs 1 Train Manager, however the other set must have a member of onboard staff ( either a RSM or FCH).
That's the case for Hitachi AT300s but if we're talking about Voyagers as per the thread title, Avanti and CrossCountry put a train manager in both.
 

voyagerdude220

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That's the case for Hitachi AT300s but if we're talking about Voyagers as per the thread title, Avanti and CrossCountry put a train manager in both.
I've definitely been on Avanti trains formed of 2x221s with only one TM on the entire train who was in the rear set. Front set just had the woman working in the Shop.

Cross Country always seem to have 2xTMs though.
 

AJDesiro

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I've definitely been on Avanti trains formed of 2x221s with only one TM on the entire train who was in the rear set. Front set just had the woman working in the Shop.

Cross Country always seem to have 2xTMs though.
Iirc, Avanti put two TMs on where possible, but the agreement with the union is (at least, what I can recall from reading an RMT newsletter) that they should strive to put two TMs on each set. I've certainly been on Avanti 221s with only 1 TM, even if it's a 10 car service.
 

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If you asked XC passengers whether they wanted 2+1 seating or cheaper fares they would mostly say cheaper fares, look at the rise of budget airlines.
If the passengers can't get a seat with 2+2 seating, there's no chance that they'll agree to reducing the capacity further.

Even putting aside inter-modal competition, I find CrossCountry fares to be extortionate. But this isn't down to the rolling stock, as EMR offers cheap fares on the Derby-Sheffield route that it shares with CrossCountry.
High fares are down to the rolling stock, even if not necessarily in the way some posters have in mind. The limited capacity of 220s in particular mean that XC (having been told "no more trains") have been forced to price off demand. Extra capacity would bring fares down. Seven car 80x running at the full Op Princess frequency is just what XC needs. As a mark of how space-inefficient Voyagers are, a seven-car 807 will have more seats than a nine-car 220+221 lash-up.
 

Bletchleyite

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Thinner seats would be the best way to improve comfort without loss of capacity (or improve capacity without loss of comfort, for that matter). On the Pendolino they have been utterly transformative.
 

TT-ONR-NRN

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Thinner seats would be the best way to improve comfort without loss of capacity (or improve capacity without loss of comfort, for that matter). On the Pendolino they have been utterly transformative.
For you, yes, because you've admitted multiple times you're very tall, and that you like Grammar seats - these aren't too dissimilar from the IC Grammars in shape. I know a lot of people who dislike them compared to the original seats. I haven't been on the refurbs for long enough at a time to make a decision myself, but as always, it's subjective. It seems obvious, but apparently not, that not everyone will prefer thinner seats.
 

Energy

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I know a lot of people who dislike them compared to the original seats.
Each to their own, I'm not tall and I prefer the refurb ones. The extra legroom just generally makes it feel much less cramped, the old seats always felt a bit too warm for some reason as well.

For the people who don't like them, is it a sophia style strong dislike of the seat or just prefer the old one?
 

TT-ONR-NRN

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I just find Voyagers aren't very quick at acceleration
Hell of a lot quicker than the sluggish 67s!

== Doublepost prevention - post automatically merged: ==

Very, very debatable. Some liked them, I hated them, particularly the fixed armrests and the really thick back which meant poor legroom.
I also dislike them.
 

JonathanH

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Extra capacity would bring fares down.
That hasn't happened anywhere else recently. In fact, fares often go up when there is additional capacity added to reflect the investment, and higher operational costs.
 

JamesT

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But what's the point when the train you're travelling on has same (or higher) emissions than the car you were in? There is nothing about a Voyager that will tempt me out of a car and especially not with prices charged. When I used to have to travel to Edinburgh I'd drive if two of us went, if I was in my own I'd divert via London and use Sleeper (in seated accommodation) or Lumo as much cheaper even taking into account the travel to/from London.
Even though a Voyager is relatively thirsty for a train, it’s still likely better than a car.
https://www.theguardian.com/environment/2009/jan/22/greenwash-train-travel gives a value of 74g/km when half full. Given the complaints about crowding on them, the actual number is likely lower.
Whereas the table on page 4 of https://www.winacc.org.uk/downloads/STAP/Shorter_Transport Emissions Report_110328.pdf gives a value of 240g/km for a car. You’d need 3-4 people in your car to approach the emissions of a Voyager, not the two you mentioned.
 
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