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UK Rail Passenger Numbers Discussion

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sheff1

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4 journeys - there is no way of automatically linking up the tickets, even if they're bought in one transaction. But splitting is still a relatively marginal pursuit in terms of the percentage of overall journeys that involve it, and is unlikely to substantially impact figures.
Thanks. I was asking based on my experience of football fans travelling on Saturdays where splitting seems very much in vogue.

Even if splitting is less prevelant elsewhere, the fact that any 'split' journeys are considered to be a number of short journeys rather than one long journey means that figures will show the number of long distance leisure journeys is less than the reality and, conversely, more short distance journeys will be included than actually take place. When the over count of short journeys will be in excess, often considerably so, of the real number (zero) per person per trip that could make a difference which, in my view, at least warrants a caveat when the relative increase of short vs long distance leisure journeys is being quoted.
 
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jayah

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But if the government win they will be paying rail staff something like 80 or less because the headcount will absolutely collapse.

The amount of pay increase being offered in the negotiations is not the important part of the negotiations - as we have discussed to death. And I'd rather not discuss it again given that will probably get yet another thread locked.

EDIT:

You are also suggesting that the strikes will be kept up indefinitely, I doubt they will continue forever whatever happens.
They will just pare the network or the train fleets accordingly. Plenty of that going on already - Class 221 / 170 in storage.

The RMT lost the argument on DOO in 1982 at St Pancras and again in 2018 at Victoria.

It is time the guiding minds, whoever they might be, stopped allowing them to have the same fight over again.
 

LowLevel

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They will just pare the network or the train fleets accordingly. Plenty of that going on already - Class 221 / 170 in storage.

The RMT lost the argument on DOO in 1982 at St Pancras and again in 2018 at Victoria.

It is time the guiding minds, whoever they might be, stopped allowing them to have the same fight over again.
What class 170s are in storage?

DOO is a method of operation. Having a guard is a method of operation. Both are used around the world. There is nothing to say that one or the other or both don't work best in different situations. Depending on the situation you find yourself in there is still much to be said for having a properly trained guard on board regardless of the doors.
 

Bald Rick

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Team briefing at work today. Amongst other mainly safety things discussed, we were told how excellent performance & reliability is at Greater Anglia but also that revenue is now far better than what it was expected to be earlier this year. Yes the industrial action is having an impact but on the whole things are very much improving.

GA is generally an exception to the rest of the network, certainly in terms of performance.

And being better than expected is that the same as ‘good’
 

dk1

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It would be interesting to know which area of GA’s business is driving that. Is the step-change in quality from the FLIRTs on the “Regional Railways” routes behind it? If so, it shows what can be done if the TOC has the right product.
The Regional routes are doing extremely well if not better than 2019 on some routes & have been since the early days of recovery. Off peak has recovered main line although commuter is still somewhat lower of course. Stansted Express looks to be mirroring the recovery at the airport (1.8m punters in November) and are looking at going back to 4tph from May.

== Doublepost prevention - post automatically merged: ==

GA is generally an exception to the rest of the network, certainly in terms of performance.

And being better than expected is that the same as ‘good’

In my book yes. It all came across as positive. Just need the pay rise to match now ;)
 

modernrail

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I have a hunch that when this all settles down the two massively reduced flows will be outer suburban to inner suburban and peak long distance.

That is bad as they are two of the most of the lucrative flows on the pre-Covid pricing strategy.

It is not all bad though by any means, because those two flows have also been the most hungry in driving really expensive infrastructure spending such as the East Croydon works.

I don’t believe for a second it is just leisure flows that are holding up well/increasing. A good deal of what people might be seeing as leisure flows will actually be peak avoiders. I am most certainly one of them but am mostly travelling for work.

The railway became super lazy fleecing the have to travel at a particular time flows. The risk now it throwing out the baby with the bath water. There will be an equilibrium that works well, especially with reduced infrastructure enhancement requirements.

Whether the DfT and the TOCs have the faintest competence and intelligence to find that equilibrium is quite another matter.
 

The Ham

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But if the government win they will be paying rail staff something like 80 or less because the headcount will absolutely collapse.

The amount of pay increase being offered in the negotiations is not the important part of the negotiations - as we have discussed to death. And I'd rather not discuss it again given that will probably get yet another thread locked.

EDIT:

You are also suggesting that the strikes will be kept up indefinitely, I doubt they will continue forever whatever happens.

The problem with pay across the board reaching 80 is that (unless there's zero pay increases and the TOC average from the link below is accurate in numbers of guards) there's just not enough guards (about 16% of staff) on the network to get from 105 to 80 in pay costs.

Also given that the pay of guards is (again on that link below) is ranked 30/45 (£33,171) there's plenty of staff payed more (many above guards are much smaller numbers of staff), including about the 30% of all staff who are train drivers (£58,120), which further reduces the ability of the government to get enough of a pay cost reduction to reach that level. I suspect that even a fall of 10 would be hard-pressed to be achieved, even if there were zero guards on the network.

https://www.google.com/url?q=https:...QQFnoECAMQAg&usg=AOvVaw1rkBQBB90RIzYi-OgrqsRg

However if you get rid of guards you then risk increasing ticketless travel (and so reduce your income) so to counter that you then need to have more gate lines and staff at stations to reduce the losses.

Whilst gate line staff are payed less, the goal of getting rid of guards is to significantly reduce your costs. However to make any meaningful cuts you've got to not replace the guards with another member of staff.
 

mrmartin

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I have a hunch that when this all settles down the two massively reduced flows will be outer suburban to inner suburban and peak long distance.

That is bad as they are two of the most of the lucrative flows on the pre-Covid pricing strategy.

It is not all bad though by any means, because those two flows have also been the most hungry in driving really expensive infrastructure spending such as the East Croydon works.

I don’t believe for a second it is just leisure flows that are holding up well/increasing. A good deal of what people might be seeing as leisure flows will actually be peak avoiders. I am most certainly one of them but am mostly travelling for work.

The railway became super lazy fleecing the have to travel at a particular time flows. The risk now it throwing out the baby with the bath water. There will be an equilibrium that works well, especially with reduced infrastructure enhancement requirements.

Whether the DfT and the TOCs have the faintest competence and intelligence to find that equilibrium is quite another matter.

Agreed. I probably do about 2-3 journies a month on the GWML from south wales to london. Nearly all are (super) off peak tickets, but in reality it's nearly all work - I just schedule meetings in the afternoons, or if early often get a hotel. Given the 2.5x price difference between super off peak and anytime I will continue to do this until they offer more sane peak pricing.
 

The Ham

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The problem with pay across the board reaching 80 is that (unless there's zero pay increases and the TOC average from the link below is accurate in numbers of guards) there's just not enough guards (about 16% of staff) on the network to get from 105 to 80 in pay costs.

Also given that the pay of guards is (again on that link below) is ranked 30/45 (£33,171) there's plenty of staff payed more (many above guards are much smaller numbers of staff), including about the 30% of all staff who are train drivers (£58,120), which further reduces the ability of the government to get enough of a pay cost reduction to reach that level. I suspect that even a fall of 10 would be hard-pressed to be achieved, even if there were zero guards on the network.

https://www.google.com/url?q=https:...QQFnoECAMQAg&usg=AOvVaw1rkBQBB90RIzYi-OgrqsRg

However if you get rid of guards you then risk increasing ticketless travel (and so reduce your income) so to counter that you then need to have more gate lines and staff at stations to reduce the losses.

Whilst gate line staff are payed less, the goal of getting rid of guards is to significantly reduce your costs. However to make any meaningful cuts you've got to not replace the guards with another member of staff.

Having dug into the numbers a bit more guards basic pay is 13% of the total of total basic pay and whilst there would be a few other roles which could be reduced, to totally do away with all second (safety) staff members (i.e. there could be catering staff) would likely save you 15% of your basic pay costs.

However if you had employ 10% of the number of guards as gate line staff (the average TOC employs 7,000 guards, so this would mean employing an extra 700 gate line staff) that would reduce your savings from 15% to 14%.

However given that you need at least 3 staff to cover 1 station (early, late and weekends/holidays) with one member of staff on duty from first to last service, as well as quite a few stations needing extra cover, you're likely to end up with a significant number of extra staff very quickly.

Whilst some may then mean that the ticket office staff are moved to gate line duty (where you could also buy tickets), there's also going to be stations with 2+ access points, which then means either having remote operating gates or extra staff (or a combination of the two), unless you close access points (which would put people off using the railways and reduce your income).

The final point, is that (using SWR as an example) passengers like the fact that they know there is a member of staff that they can talk to if needed and to do away with them entirely could put off a lot of people from travelling - especially late night. Whilst late night travel is fairly small, if you can't rely on that you may find that you justify the need for a car and so remove quite a lot of rail travel.

Overall the cost savings compared to the risk to revenue is likely to be limited.

Whilst first to last staffing of stations makes sense for high frequency services, for lines with limited frequency where there's a decent amount of travel between stations which aren't overly large and those larger stations would need more staff to run the gates to first/last services then the removal of guards could actually be more costly than retaining them.

That's all assuming that the train drivers don't require more money, as for every 1% more they require for DOO that's 3% of the total cost of the guards pay. This could mean that rather than a 15% saving, if the drivers required an extra 2.5% the saving would fall to 14%.

Likewise (assuming the 1/3 lease, 1/3 staff and 1/3 other for costs) a 0.5% fall in income through ticketless travel would erode a further 1% of that 15% of savings.

The need to employ 20% of the number of guards, a 5% pay rise to drivers and a 2% fall in revenue (loss of confidence to travel by train, more ticketless travel, etc.) could mean a 15% pay saving becomes 7%. Obviously it could be better than that, however it could also be worse.

Although given the old ratios of 1/3 being staff costs, even at 15% the total saving would be 5% if we could get rid of guards entirely without there being a need for more other staff, paying the drivers more or reduction in income. Factor those in and it's possibly about a 2% saving. Whilst not to be sniffed at, it's not going to reduce the over value of support to the railways by very much (pre Covid, it could have reduced it from £7bn to £6.5bn, during Covid the reduction would have still been £0.5bn but the level of support was much higher).
 

Adrian1980uk

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It's a shame that the Government seems intent on cutting every other type of service flow.
Unfortunately I think it's would be a case of hold your nerve for another year but that's not going to happen and the reduced service will slow recovery. There is pressure in most industries now to attend the office more often and that will feed into commuter traffic but not bring it back to where it was.
 

Kite159

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Unfortunately I think it's would be a case of hold your nerve for another year but that's not going to happen and the reduced service will slow recovery. There is pressure in most industries now to attend the office more often and that will feed into commuter traffic but not bring it back to where it was.
A two way street as the company can save money by downsizing any city centre office buildings due to the staff working remotely. I.e going from leasing 2 floors of London office building to a single floor having it mostly hot desks which have to be booked in advance.

Or even training courses which before Covid would be held in person, now being done over Teams if the course allows it (even at the cost of a lesser learning experience)
 

Evolution

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However if you had employ 10% of the number of guards as gate line staff (the average TOC employs 7,000 guards, so this would mean employing an extra 700 gate line staff) that would reduce your savings from 15% to 14%.
I’m not sure where you’ve got that figure from but it’s grossly incorrect. That’s probably double the total headcount of staff at my TOC, never mind just guards.
 

Pacerpilot

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I’m not sure where you’ve got that figure from but it’s grossly incorrect. That’s probably double the total headcount of staff at my TOC, never mind just guards.
Same here. I work for one of the largest TOCs and we don't even have that many staff in total
 

jayah

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What class 170s are in storage?

DOO is a method of operation. Having a guard is a method of operation. Both are used around the world. There is nothing to say that one or the other or both don't work best in different situations. Depending on the situation you find yourself in there is still much to be said for having a properly trained guard on board regardless of the doors.
You can debate the merits but it is plainly absurd to make DOO a red line for negotiation when it has happened for 40 years already.
 

43066

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The RMT lost the argument on DOO in 1982 at St Pancras

How funny. The RMT didn’t exist in 1982, and I could have sworn there was a guard on the train I worked out of St Pancras earlier today.

I must have entered a time warp…

The problem with pay across the board reaching 80 is that (unless there's zero pay increases and the TOC average from the link below is accurate in numbers of guards) there's just not enough guards (about 16% of staff) on the network to get from 105 to 80 in pay costs.

Also given that the pay of guards is (again on that link below) is ranked 30/45 (£33,171) there's plenty of staff payed more (many above guards are much smaller numbers of staff), including about the 30% of all staff who are train drivers (£58,120), which further reduces the ability of the government to get enough of a pay cost reduction to reach that level. I suspect that even a fall of 10 would be hard-pressed to be achieved, even if there were zero guards on the network.

https://www.google.com/url?q=https:...QQFnoECAMQAg&usg=AOvVaw1rkBQBB90RIzYi-OgrqsRg

However if you get rid of guards you then risk increasing ticketless travel (and so reduce your income) so to counter that you then need to have more gate lines and staff at stations to reduce the losses.

Whilst gate line staff are payed less, the goal of getting rid of guards is to significantly reduce your costs. However to make any meaningful cuts you've got to not replace the guards with another member of staff.

Thanks. Unfortunately the poster you were replying to appears to have an obsession with eliminating guards and seeing the government “break” the RMT above all else, and apparently believes that it will happen overnight, if this “deal” is agreed.

Those who take a more pragmatic and real world view are aware that it won’t be that simple. The pro DOO proponents on here regularly seem to argue that the second member of staff won’t be removed so, exactly as you have alighted upon, the the economic case really doesn’t stack up.

This is why the whole “acceptance in principle” thing really can only be viewed as a way to prevent a deal being agreed and generate headlines…
 

Pacerpilot

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You can debate the merits but it is plainly absurd to make DOO a red line for negotiation when it has happened for 40 years already
I'd say it's perfectly reasonable for a union to resist further introduction of DOO now that it's entirely possible for rail staff to be prosecuted for manslaughter in the event of a trap n drag. 40 years after introduction we're much more litigious.
 

The Ham

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I’m not sure where you’ve got that figure from but it’s grossly incorrect. That’s probably double the total headcount of staff at my TOC, never mind just guards.

Maybe I'm miss reading Appendix 6 of the report I linked to, maybe that's across the network rather than the median for a given TOC.

However the point still stands just on the macro rather than micro level.
 

Bald Rick

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How funny. The RMT didn’t exist in 1982, and I could have sworn there was a guard on the train I worked out of St Pancras earlier today.

Now come on, you’re better than that, you knew what he meant!
 

43066

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Now come on, you’re better than that, you knew what he meant!

I know, I know, but I’m still technically correct on both counts, so indulge me! ;)

St Pancras, excluding downstairs, is an interesting example. DOO is possible in certain situations (ECS) but guards, and other non driving on train grades, are well and truly alive and kicking. In fact you cant move for them!

No trains leave or arrive in passenger service without at least an OBS. Is there another London terminal with a higher staff count on the trains arriving and departing?!
 

Kite159

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I know, I know, but I’m still technically correct on both counts, so indulge me! ;)

St Pancras, excluding downstairs, is an interesting example. DOO is possible in certain situations (ECS) but guards, and other non driving on train grades, are well and truly alive and kicking. In fact you cant move for them!

No trains leave in passenger service without on train crews, absent GTR being diverted into high level during engineering/severe disruption.

Is there another London terminal with a higher staff count on the trains arriving and departing?!
Waterloo?
 

43066

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King's Cross?

They have regular DOO GTR/GN services…

Depends what is being referred to - do all the other roles like catering count in the "staff count"?

Non driving on train staff. It’s probably more of a trivia question, albeit not an exciting one.

I’m convinced it’s St. Pancras.

I’ve been on DOO trains from ‘upstairs’ at St Pancras for 20 years !

Which ones are those?! Upstairs meaning the bit from which you can see daylight…
 
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