BBC report related to the poor reliability of the railway:
Train cancellations: 'Travelling to work can cost me more than I earn'
One in every 26 trains has been cancelled this year, which on top of strikes are adding to passengers' woes.
www.bbc.co.uk
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Vet Jenna Blackburn's usual commute is Chester to Manchester, changing at Warrington, often on Northern.
But she regularly gets stuck in Warrington when trains are delayed or cancelled and has to get a taxi home.
She doesn't drive and on strike days there were no trains running. She said she took taxis to and from work which cost her more than £160.
She is one of many facing disruption, with train cancellations at the highest level since records began in 2015.
Newly released data from the Office of Road and Rail shows 3.8% of trains in Great Britain have been cancelled in the year up to 12 November - or one in every 26.
"At least four times this year I've spent more on getting here and back than I have actually earnt that day," Ms Blackburn said.
"On a semi-regular basis I'm getting home at nine o'clock at night," she added. "Delay repay is about £6. It'll pay a quarter of your train ticket so it doesn't cover anything."
Ms Blackburn said a taxi home from Warrington to Chester usually costs between £30 and £40, depending on the time. But on strike days taxi prices are higher.
"Strikes are a nightmare because Chester station essentially just shuts down. This year I've had to spend £160 one day just to get here because it was a busy day for taxis so it was £160 here and back."
She added: "Over this year I've had to have hotels because I've not been able to get home on the last train because it's been cancelled and lots of taxis."
"Financially it's a lot," she said. "You're coming to work to make money and you can spend more than your day's wage to get home."
"Emotionally it's exhausting, to constantly have to look at the train times every single day. And hope I'm not going to be stranded," she said."