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Elizabeth Line core - last trains access to platforms

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Chris M

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If you are aiming for a specific train, then you should always be aiming to get to the station at least 5 minutes (or the published minimum interchange time, if greater) before it is scheduled to leave to allow plenty of time to get to the right platform even if there are unexpected delays en-route, including within the station (platform alterations, ill passengers, broken lifts, etc).
 
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Bletchleyite

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If you are aiming for a specific train, then you should always be aiming to get to the station at least 5 minutes (or the published minimum interchange time, if greater) before it is scheduled to leave to allow plenty of time to get to the right platform even if there are unexpected delays en-route, including within the station (platform alterations, ill passengers, broken lifts, etc).

I have no problem with this sort of thing IF it is clearly publicised. That means on timetables, on TfL's website and announced a lot as per the Euston "2 minutes before departure" thing. Not just stopping people who might make it and leaving them stranded unnecessarily just to make things a bit easier for staff.

If it's not, it's not on. And I say that having run into Euston after the 0134 had gone from the board and still made it! (It helped that I knew the guard personally, though I didn't know he was working it until he saw me legging it up the platform).

And I don't think borderline-sanctimonious statements like the above are helpful, because nobody's perfect and people are delayed for all manner of reasons.
 

Taunton

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In my youth I can remember the last train from Liverpool Central low level to Wirral. 2330 I think. On the platform and ready to go, station staff would shout "last train" up and down the passages, look for any late runners, call to one another "two more", and see everyone practical was on board. The last train commonly got going a minute, maybe two, behind the timetable, but of course in those days there was no inquisition or penalty if it was so.
 

Bletchleyite

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In my youth I can remember the last train from Liverpool Central low level to Wirral. 2330 I think. On the platform and ready to go, station staff would shout "last train" up and down the passages, look for any late runners, call to one another "two more", and see everyone practical was on board. The last train commonly got going a minute, maybe two, behind the timetable, but of course in those days there was no inquisition or penalty if it was so.

The 0010 (Sat) or 0134 (other days) off Euston generally does wait for runners. It is not like there is anything for it to connect with at that time of night, so it very often does go a couple of minutes late. That seems a more sensible approach than locking people out and stranding them. Indeed you could argue for the working timetable of last trains generally being a couple of minutes behind public.
 

AM9

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Indeed you could argue for the working timetable of last trains generally being a couple of minutes behind public.
Or better still, the public timetable to be brought forward a couple of minutes otherwise there will be the smart-arsed regulars who rely on the fact that the train never leaves on time.
 

Leisurefirst

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Having read through this I have lost sympathy if I'm honest. Turning up 2 mins before departure is a foolish choice and I'm not surprised at the result. The "two hour trek" across London was of your own making.
No problem.
Your sympathy not requested, just some clarity from those with knowledge on here whether the "turn up 5 minutes before" is an actual policy or not.
I'm sure in your perfect and sensible world not that it would ever happen, next time you turn up somewhere by chance "only" 3 minutes early to be denied entry it'll be just fine.
Actually the "two hour trek" was "two hours 20 minutes trek" IIRC.
Does this qualify for a "mission"?

== Doublepost prevention - post automatically merged: ==

I have no problem with this sort of thing IF it is clearly publicised. That means on timetables, on TfL's website and announced a lot as per the Euston "2 minutes before departure" thing. Not just stopping people who might make it and leaving them stranded unnecessarily just to make things a bit easier for staff.

If it's not, it's not on. And I say that having run into Euston after the 0134 had gone from the board and still made it! (It helped that I knew the guard personally, though I didn't know he was working it until he saw me legging it up the platform).

And I don't think borderline-sanctimonious statements like the above are helpful, because nobody's perfect and people are delayed for all manner of reasons.
This, thanks.
 

Ethano92

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If you are aiming for a specific train, then you should always be aiming to get to the station at least 5 minutes (or the published minimum interchange time, if greater) before it is scheduled to leave to allow plenty of time to get to the right platform even if there are unexpected delays en-route, including within the station (platform alterations, ill passengers, broken lifts, etc).
I don’t think that this is realistic in a turn-up-and-go environment. At stations with a regular, frequent service you often see plenty of people arrive in the last 2-5 mins before the advertised departure as people know the exact time of the walk from their front door to station platform, for example. I do for my local station. Of course the station entrance to platform walk is likely going to be longer at a core Elizabeth line station than the average station but people would learn the exact duration at their walking pace and would be able to time accordingly.

By the very nature of a turn-up-and-go service you shouldn’t plan to arrive at any specific time before your train. Start your journey whenever and by the nature of the service, sometimes your timing will be such that you walk onto the platform right as a train is pulling in or already there, as though on the tube
 

Chris M

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I don’t think that this is realistic in a turn-up-and-go environment. At stations with a regular, frequent service you often see plenty of people arrive in the last 2-5 mins before the advertised departure as people know the exact time of the walk from their front door to station platform, for example. I do for my local station. Of course the station entrance to platform walk is likely going to be longer at a core Elizabeth line station than the average station but people would learn the exact duration at their walking pace and would be able to time accordingly.

By the very nature of a turn-up-and-go service you shouldn’t plan to arrive at any specific time before your train. Start your journey whenever and by the nature of the service, sometimes your timing will be such that you walk onto the platform right as a train is pulling in or already there, as though on the tube
This is why I explicitly said "if you are aiming for a specific train". In a turn-up-and-go environment you are not normally aiming for a specific train.
I also explicitly addressed the walk to the station or within it taking longer than normal. Had I been relying on the typical timings the last time I travelled around the time of last trains I would have missed my connection at Canary Wharf as the escalator closest to where I alighted was not operating which added to my walking time, then there was some activity (road maintenance I'm guessing) that I had to dog-leg around in order to reach Heron Quays station. Finally the escalator to the southbound platform was not operating meaning I had to walk to and wait for the lift, in total this nearly doubled the usual connection time.

At larger stations a platform alteration can add significantly to walking time (platforms 3 and 4 at Marylebone for example are very different distances from the gateline, last time I arrived into that station we arrived on platform 5 rather than the scheduled platform 3). Tickets, cards and gates can all fail (I missed a train at Victoria due to this). At Euston LU I've been diverted away from a normal passage because cleaners needed to clear up after a passenger. At one Victoria line station (I can't remember which now, it was several years ago) the main entrance/exit from the platform I needed was closed due to a passenger being treated by paramedics, people were being diverted via the other platform and a cross-passage. At Elizabeth line stations like Liverpool Street or Farringdon there are multiple ways to reach the platforms from each end so it will not be reliably possible for train staff to know how many people are heading for their train, even if waiting for stragglers at every stop was possible or desirable. I don't bet on none of those or the myriad other ways I could be delayed happening, so I aim to get to a station in advance of a specific-time train. If you don't then its entirely your own fault if you miss the train, including if you allow insufficient time to get safely from the ticket hall to the platforms.
 

Robertj21a

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There's a lot of fuss on here about fine tuning of times.
Most people will just aim to be at any location 5 mins before necessary - not sure why that needs to be a problem, for anyone.
 

Watershed

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There's a lot of fuss on here about fine tuning of times.
Most people will just aim to be at any location 5 mins before necessary - not sure why that needs to be a problem, for anyone.
Because not everyone wants, or indeed is able to, plan their day around arriving at the station 5 minutes early. And otherwise it renders misleading the advertised 'last train' if you can't turn up the station entrance, say, 2 minutes beforehand and make it.
 

thomalex

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This all makes sense if I'm honest. They don't want people legging it through the stations to get to trains risking falls and other injuries, and they also don't want passengers let into the station who then have to come back out again as they've missed the train. Closing 5 minutes before makes things a lot easier to manage which is why it's done.

Agree it's annoying if you're there and could get down to the train on time but there we are. 5 minutes seems a reasonable compromise.
 
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WelshBluebird

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I don't think getting the station with just a few mins to spare is that unreasonable. I get London is different, but I've lived within a 2 minute walk of my local NR station in the past. There was no way I'd be turning up 5 minutes early for a train there as I'd just be hanging about for no reason! And even in London, I've absolutely managed to get last trains out of Paddington back towards Bristol by the skin of my teeth before - trains I'd have missed if access to the platforms were to be blocked whilst the train was still sitting there waiting.
Most people will just aim to be at any location 5 mins before necessary - not sure why that needs to be a problem, for anyone.
Because if that is how the service operates (with people being denied access to the platforms after that), then it needs to be laid out as an official policy with that actually communicated to customers.
 

SussexSeagull

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I haven't been on the Elizabeth Line yet, a treat for next time I am in town, but I suspect the problem is regardless of it's official status people still consider it an underground train when really it is a mainline service. I know Londoners like to be fashionable late, or fashionable just about on time, but bearing in mind the journey to the trains is apparently extensive at some stations, I really would be turning up 10 minutes early for the last train.
 

Bletchleyite

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This all makes sense if I'm honest. They don't want people legging it through the stations to get to trains risking falls and other injuries, and they also don't want passengers let into the station who then have to come back out again as they've missed the train. Closing 5 minutes before makes things a lot easier to manage which is why it's done.

Agree it's annoying if you're there and could get down to the train on time but there we are. 5 minutes seems a reasonable compromise.

IF it is widely publicised and announced that Elizabeth Line stations close 5 minutes before the last departure, just as it is that Euston gateline closes 2 minutes before departure.

If it's not widely publicised, it's not reasonable. People will know how long it takes them to walk to the platform (even without running), and the time varies by individual.

== Doublepost prevention - post automatically merged: ==

I haven't been on the Elizabeth Line yet, a treat for next time I am in town, but I suspect the problem is regardless of it's official status people still consider it an underground train when really it is a mainline service. I know Londoners like to be fashionable late, or fashionable just about on time, but bearing in mind the journey to the trains is apparently extensive at some stations, I really would be turning up 10 minutes early for the last train.

It's no different from the Metropolitan Line.
 

Leisurefirst

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This all makes sense if I'm honest. They don't want people legging it through the stations to get to trains risking falls and other injuries, and they also don't want passengers let into the station who then have to come back out again as they've missed the train. Closing 5 minutes before makes things a lot easier to manage which is why it's done.

Agree it's annoying if you're there and could get down to the train on time but there we are. 5 minutes seems a reasonable compromise.
Yep, totally get it.
Just put some posters up and advertise it (or on the screens).
Also just don't lie to people (I'm holding off saying "and grin" but it was going that way...) and tell them the last train has gone and let them see others coming out of the station minutes afterwards if the idea is not to cause conflict or arguments.
 

SussexSeagull

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It's no different from the Metropolitan Line.
From what I have seen the distance from gate to train on the Elizabeth Line looks a lot more than the Metropolitan Line on average.

Regardless, I would be getting their in plenty of time to get the last train in both instances.
 

Bletchleyite

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From what I have seen the distance from gate to train on the Elizabeth Line looks a lot more than the Metropolitan Line on average.

Yes, that's true, I was more taking issue with the suggestion it is in some ways special compared to the Tube. The only thing that makes it not the Tube is who owns it.

Regardless, I would be getting their in plenty of time to get the last train in both instances.

Not always possible. Hence why it's important to be open and up-front about any artificial cut-off times.

I don't see an issue with having a cut-off time, BUT it must be publicised sufficiently that there will be nobody who doesn't know about it. When Heathrow Terminal 5 opened BA introduced a cut off time to enter security, for instance (I believe it's known as "conformance", and doesn't exist for any other airline or airport) and that was massively publicised and is I believe printed on the boarding cards so nobody flying with them has any excuse for not knowing.
 

Horizon22

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This seems like a unique scenario due to the LU strikes - things can change quickly and dramatically in terms of closing. Also it is an absoloute hard cut off on those dates once a time is given - 22:30 the station would fall below safe minimum numbers and therefore the closure process inevitably starts a few minutes before hand.

It was likely the timetable was chopped so that anything >22:30 was shown as not-stopping. This does leave you with theoretical scenario of a 22:29 train, but someone would be unable to catch last minute.
 

Chris M

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Also just don't lie to people (I'm holding off saying "and grin" but it was going that way...) and tell them the last train has gone and let them see others coming out of the station minutes afterwards if the idea is not to cause conflict or arguments.
Given that it takes time to walk from the train to the ticket office, being told the last train has gone and then seeing people exiting the station does not mean you were lied to - especially as these people will not be hurrying to make the last train. And anyway the difference between "the last train has gone" and "you haven't got time to safely reach the platform before the last train departs" is essentially meaningless.
 

ChewChewTrain

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What is the position if someone forces their way through the middle of the luggage gate in this situation, brazen fare-dodging scumbag-style? Presumably, they are unlikely to be physically stopped or face repercussions in practice, unless possibly police are around (but, even then, is any offence being committed if a valid ticket is held)?

This is not something I’d advocate. Well, not necessarily.
 

Bletchleyite

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Given that it takes time to walk from the train to the ticket office, being told the last train has gone and then seeing people exiting the station does not mean you were lied to - especially as these people will not be hurrying to make the last train. And anyway the difference between "the last train has gone" and "you haven't got time to safely reach the platform before the last train departs" is essentially meaningless.

Even without running, the amount of time a fit 20 year old takes to reach the platform is likely less than half the time old Granny Smith would, not that she's likely to want the last train.
 

SussexSeagull

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Yes, that's true, I was more taking issue with the suggestion it is in some ways special compared to the Tube. The only thing that makes it not the Tube is who owns it.



Not always possible. Hence why it's important to be open and up-front about any artificial cut-off times.

I don't see an issue with having a cut-off time, BUT it must be publicised sufficiently that there will be nobody who doesn't know about it. When Heathrow Terminal 5 opened BA introduced a cut off time to enter security, for instance (I believe it's known as "conformance", and doesn't exist for any other airline or airport) and that was massively publicised and is I believe printed on the boarding cards so nobody flying with them has any excuse for not knowing.
It might not always be possible to be early for the last train but it can lead to missing your last train. I agree that publicly saying the gates will shut five minutes before the last train (or whatever it is if varied at other stations) should be publicised.
 

TT-ONR-NRN

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Even without running, the amount of time a fit 20 year old takes to reach the platform is likely less than half the time old Granny Smith would, not that she's likely to want the last train.
Thank you @Bletchleyite , for putting an extremely comical image of a green apple running down the Elizabeth Line steps into my head :lol:
 

Huntergreed

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What is the position if someone forces their way through the middle of the luggage gate in this situation, brazen fare-dodging scumbag-style? Presumably, they are unlikely to be physically stopped or face repercussions in practice, unless possibly police are around (but, even then, is any offence being committed if a valid ticket is held)?

This is not something I’d advocate. Well, not necessarily.
DELETED - I’m an idiot and misread the post!
 

BJames

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What is the position if someone forces their way through the middle of the luggage gate in this situation, brazen fare-dodging scumbag-style? Presumably, they are unlikely to be physically stopped or face repercussions in practice, unless possibly police are around (but, even then, is any offence being committed if a valid ticket is held)?

This is not something I’d advocate. Well, not necessarily.
I agree that I can't see how they'd be stopped realistically. Although you could reach the barrier, then you're able to tap your oyster/card too - meaning even less of a reason to be stopped, all you've really done then is ignore staff. They may shout after you but if you can make the train then you can make the train. Might be a tad embarrassing if you didn't make it and had to come back up though!

Any position on this (i.e. not obeying instructions of staff or similar) in the conditions of carriage at all?
 

Chris M

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Any position on this (i.e. not obeying instructions of staff or similar) in the conditions of carriage at all?
There is nothing in the conditions of carriage I can see at first glance, however railway byelaw 9.2 is
where the entrance to or exit from any platform or station is via a manned or an automatic ticket barrier no person shall enter or leave the station, except with permission from an authorised person, without passing through the barrier in the correct manner
Barging through the gate would definitely not be in the correct manner. If you tap in with a valid at a gate that is set to allow entry is probably not covered. If all the gates are in exit mode only then 9.3 and/or 9.4 may apply:
3. no person shall open a barrier or any other gate on the railway except where there is a notice indicating that it may be used by him or with permission from an authorised person
4. where there is a notice by an entrance or exit on any part of the railway indicating that it shall be used for entrance or exit only, no person shall enter by the exit or leave by the entrance. No person shall enter or leave by an emergency exit except in an emergency or when directed to do so by an authorised person
12.2 states:
an authorised person may, in an emergency or in other circumstances in which he believes he should act in the interests of safety, issue instructions to any person on the railway. No person shall, without good cause, disobey such instructions
Closing access to the station because they believe there is insufficient time to reach the platform before the last train would likely be regarded as an instruction issued in the interests of safety.
13.2 instructs that:
[no person shall] loiter on the railway if asked to leave by an authorised person
and 24.2.3 (which deals with removal from railway premises as part of byelaw enforcement)
no person shall fail to carry out the instructions of an authorised person acting in accordance with powers given by these byelaws or any other enactment
TfL's railway byelaws [pdf] contain identical provisions (although sometimes with different numbering). It is even more explicit in one regard though:
Byelaw 13 (3):
No person whilst on the railway shall wilfully obstruct or impede any authorised person in the execution of his duty

Putting all that together I don't think you'd have a leg to stand on if challenged.
 
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