It’s mostly the after effects of Covid at this point. The virus causes a noticeable drop in passengers, and it may also have created staff shortages. I would imagine over the next few years, any Covid after effects should disappear. With passenger numbers increasing, and staff numbers also improving with new recruitment and training programmes. Just give it time, I’m sure it will resolve itself.
Respectfully I disagree with you. The staff issues are mainly because of the poor rates of pay and that needs to be addressed. People don't want to drive buses for a fraction more than minimum wage.
Perhaps you are too young to remember the Stagecoach Western route network of even just a decade ago, based on the previous Western, A1 and AA routes, this has now largely disappeared because of mismanagement, cuts and passengers moving to trains.
What has become of the 11 service is tragic, down from buses every 5 or 7 minutes at one point to now hourly when people really want to travel is disgusting.
As for the 585, now curtailed at Largs and cannot run to time. The X34 X36 debacle and new timetables with the last bus leaving Glasgow at 17.15 will lead to the service being abandoned by passengers, the beneficiary being ScotRail. None of these changes benefit passengers or concessionaries either.
The West Scotland management should be utterly ashamed of their tenure and destruction of the once thriving network.