Ivor
Member
I’m an agency worker of several years & to answer your question an agency is asked to fill positions normally weekly by the TOC if staff is required & “then someone turns up”Can a TOC decide which worker they will get or do they just ask the agency and then someone turns up ?
On the very rare occasion a TOC manager or supervisor may request a certain agency worker that they’ve been pleased with previously.
TOC management can contact the agency to say “we don’t want that person here again” hopefully that’s also rare but I have seen it happen.