Durham Riviera
New Member
Hello
I was sat in first class with a standard ticket. The guard came and then said my ticket wasn't valid in first.
I was told that usually I would have been penalty fared but in this case I was offered the opportunity to buy a first class single - which I then did do, buying from the guard. I was polite, as was the guard throughout.
I was not asked for, and gave no details etc. except for paying on my card.
I am worried sick regarding this mistake, am I likely to hear any further or is that the end of the matter?
Thanks
I was sat in first class with a standard ticket. The guard came and then said my ticket wasn't valid in first.
I was told that usually I would have been penalty fared but in this case I was offered the opportunity to buy a first class single - which I then did do, buying from the guard. I was polite, as was the guard throughout.
I was not asked for, and gave no details etc. except for paying on my card.
I am worried sick regarding this mistake, am I likely to hear any further or is that the end of the matter?
Thanks