Trouble is I doubt they are on this forum to here your issues day after day
Nor is reliability like a light switch.
Say you replace the suggested directors this lunchtime. Ok. That isn’t going to translate into improved reliability in the short, medium or long term. It wouldn’t address the issues suffered, which appear to be well known and understood.
From this thread so far it sounds as if there’s only 1 place that can fix any issues arising; and only 1 opportunity per day, Mondays to Fridays to get 1 unit there to be sorted. Running all 8 cars only allows for one unit to have issues with the way the fleet is currently utilised.
That could theoretically be addressed - but it would need pits to get under the train. Ability to turn the OLE on/off locally with involvement of the ECR. The sidings would need to become covered to provide a suitable environment to work in. You would need secure stores in which to keep spare parts and tools. Plus employing more very highly paid engineers. All while a DfT that is refusing 1 TOCs £500 repair bills is tightly controlling spending.
Or you could address it by reshuffling the unit diagrams to have fewer units stopped for maintenance - but why would you want to maintain unreliable trains less? That makes zero sense.
So your new directors would come in this lunchtime, see that there’s very very little to nothing that can practically be achieved; and the merry-go-round continues. A change in directorship works when existing senior management are ignoring existing practical solutions to problems. That isn’t the case here. EMR are playing the hand they’ve been dealt.
Regurgitating your repeated poor experiences here isn’t going to make one iota of difference.
