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New Ticketing Website

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First class

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It offers the following pick up methods:

1) Ticket office window collection £1.00
2) Ticket vending machine collection £1.00

Still, I do like the search function. Card fees from 50p to £2.50.

I have also been able to find fares for a few tickets/routes unavailable elsewhere (mainly shipping links- Scotish Islands, Ireland, Channel Islands etc). Contains most metrolink stations too. FULL selection of travelcards for London also.

Might be worth £3.50 for the ease of booking some 'harder to find' tickets on the internet. Can't handle sleepers though (unless seated).

Read the FAQs though, some are strange:

At what age can children travel on trains unaccompanied by an adult?
No train company will take responsibility for children travelling alone and will not allow any child under the age of 12 to travel without an adult aged 16 years or over. If it is found that a child under that age is travelling alone then British Transport Police will be called for assistance.
 
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Mojo

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My thoughts are that it costs a minimum of £1.50 more than booking with a Toc and that I hope nobody is stupid enough to buy a ticket from them :smile:
 

First class

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Is that correct (the quote I mean)?

I've never heard of a restriction banning unaccompanied children under 12.

It's probably a good rule to have, but it isn't documented anywhere and as such it would be quite difficult to enforce if a parent dropped their kids at a station to be met at the other end...
 

MikeWh

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I'm sure I used to travel alone before I was 12. Mind you, that was a while ago now.
 

Flamingo

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I've never heard of a restriction banning unaccompanied children under 12.

It's probably a good rule to have, but it isn't documented anywhere and as such it would be quite difficult to enforce if a parent dropped their kids at a station to be met at the other end...
Up to the guard - personally, I make sure to parents that children travelling unaccompanied are just that - unaccompanied. I take no responsibility for them over and above the care I take of any other passenger. If they don't like that, then they accompany the child. I'm a guard, not a babysitter.
 

rail-britain

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How would thousands of schoolchildren get to school then, if such a rule existed?
These services are usually well known by the train crews
Equally, the school uniform is a giveaway
Furthermore, some services are not published in the national timetables but do operate for which the local schools are made aware of

I tend to agree, it is up to the guard to be vigilent and show due diligence
I would be quite happy to let a pair of ten year olds travel without due concern
However, if a child under the age of ten was travelling alone I would investigate further, "Are you meeting someone at x station?"
Equally, I have seen relatives see children on to a train and ask the train staff to be aware they will be met at their final destination
I had that happen to me a few times, the station staff giving me a piece of paper with the seat reservation number
This would often match the details and note for that seat reservation (but not printed on that seat reservation ticket)
 

Sapphire Blue

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Up to the guard - personally, I make sure to parents that children travelling unaccompanied are just that - unaccompanied. I take no responsibility for them over and above the care I take of any other passenger. If they don't like that, then they accompany the child. I'm a guard, not a babysitter.


How times have changed, eh.
In 1966/7/8 I was regularly sent from Huddersfield to London and back (via Penistone IIRC), "unaccompanied - Care of the Guard".
I was 6/7/8 years old.
Don't suppose they were babysitters either.
 

yorkie

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I tested just one journey, and it failed miserably, trying to overcharge me by £6.10 for a journey from York - Penistone, that's on top of the various fees. I'd be better off buying on the train.

And why can't you do both via and avoid? This is their chance to do something different to all the other sites, and they don't take the opportunity.

There is no reason to use this website over any other website. Quite the opposite in fact. Avoid!

mickey mouse company called Quno said:
Tickets offered on Quno always match prices at railway stations.
Liars!
 

rail-britain

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The ticket price would have to be the same as that from a rail station or agent
If not, then they would be in breach of their ATOC agreement

However, what they can do is add on extras at cost, these extras cover things like admin costs, postage, etc
 

Flamingo

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Well, my colleagues and I are not CRB cleared, which is a requirement if in charge of minors, I believe. Also, we are not "in loco parentis", even if we are on the train! (Sorry, I couldn't resist it, it seemed quite apt!)

Further to this, the responsibility for a child rests with the parents. Unless an organisation specifically takes responsibility for a child (eg school), then the child remains the parents responsibility. Indeed, the Dept of Children Schools and Families are quite specific that if a child leaves a school (who do have a duty of care) during breaks, then the duty of care reverts from the school to the parent.

see http://www.lifedownloaded.com/blog/in-loco-parentis/

Given that the child's school (who have formally accepted a duty of care) can wash their hands of the child if they are not on the premises even during school hours, then I seriously doubt that a TOC can be held to be in loco parentis on such a casual basis as the parent buying a child ticket and sticking little Johnny or Jane on the train with instructions to get off two hours later, Uncle Frank will be there waiting for them.

As I said, if any parent asks me to look after them during the journey, I will of course be aware of the child, but I will not take over responsibility for the child from the parent, and I make that plain to them. I am not carrying the can when little Johnny or Jane ends up spilling a hot drink on themselves, or has Gary Glitter sit down in the seat beside them.

The official position of FGW is
At what age can children travel on your trains unaccompanied by an adult?

There is no required age set down by First Great Western.
The responsibility and decision lies with the parent or guardian of the child.
However we do advise that staff will not be able to watch over any child travelling alone.
http://www.firstgreatwestern.co.uk/Content.aspx?id=3633
 
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wintonian

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Interestingly Belfast Central returns valid timings but no fare, Belfast Donegal Quay and is a valid station but return no results, while Avantix traveller returns no results for Belfast Central only Belfast N.I.

Belfast F.P. returns slightly different timings to Belfast Central from Glasgow for some reason, and only Belfast Central returns any timings from Winchester.

To be honest I find the site slow and when you have made a search it can be really difficult to perform a new one for example putting GLA to BFP and doing a search the clicking to go to the home page, you find the origin and destination stations still in their boxes, trying to replace GLA with WOK results in the contents reverting back to GLA if you try to enter any more than the first letter.

Horrible and frustrating.

Edit as the beginning of my post disappeared between MSWord and here.

Guernsey (C.I) is a valid destination but returns no fare (like RailEasy and shipping links), Calais is not a valid destination.

Oh and not to mention the fact that sometime the 'Find Tickets' button dosn't even appear.
 
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rail-britain

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Hold on a moment...
This Domain Name is based (address) in the USA
As far as I am aware such a company is not permitted to sell UK Rail tickets
However, SilverRail Technologies UK Ltd are listed in the T&Cs, as well as holding the ATOC licence
Using a company with a UK based PO Box number...
 
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wintonian

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From the About us page:

About Silver Rail Technologies UK LTD
SilverRail connects the world of rail. We specialize in building best-in-class technical solutions that help Railways and Travel Distributors to easily connect with each other. In the UK, as a licensee of ATOC, SilverRail Technologies UK Ltd, provides access to UK rail tickets through various brands and channels.
 

theblackwatch

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Have to agree with others - I'm not going to use a website that ultimately charges me more for tickets than the TOC's own websites. They are making money from the ticket sales so why this need for 'fees'? I stopped using Trainline when they intrudnced their fees - when I got a survey off them a year or so later, I put the reason why I wasn't using their site to buy tickets but got nothing back from them (unsurprisingly).
 

wibble

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They are making money from the ticket sales so why this need for 'fees'?

The trainline's commission is about half that of a TOC's, you add in the bank's card handling fees and they're left with next to nothing. Don't forget that, unlike a TOC, they recieve no money for revenue allocation for train journeys!
--- old post above --- --- new post below ---
Quno are a US company and their plan is to take on trainline and ATOS Origin's booking engines and provide (yet another) alternative.
 
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