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Merseytravel Metrocard

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urbophile

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As an overprivileged senior citizen I should say I have no need of such a thing. But I'm enquiring for the sake of family members as well as general curiosity.
It looks as if the Walrus card, launched a few years ago as Liverpool's answer to the Oyster, has been edged aside in favour of something called a Metrocard. Information about this on the Merseytravel website is patchy and confusing to say the least; in particular, whereas the Walrus allowed for downloading all-modes Saveaway day tickets as well as longer term passes, the current information only talks about buses. Since card readers are being installed at those Merseyrail stations without barriers (the majority) I presume this is a short-term arrangement. Does anyone know any more details? The FAQs on the website are no help.
 
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nw-sparks

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As far as I can tell the Metro Card is exactly the same as the Walrus when it comes to Savaways. I regularly use single area and all areas on my Metro card and it works all the gates OK, including those at Chester. It was also read OK by a ticket checker's mobile phone at Lime Street earlier this week.

I agree the web site is useless.

I think if you buy a Savaway at a station it's still paper, but I haven't done that for some time.
 

urbophile

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As far as I can tell the Metro Card is exactly the same as the Walrus when it comes to Savaways. I regularly use single area and all areas on my Metro card and it works all the gates OK, including those at Chester. It was also read OK by a ticket checker's mobile phone at Lime Street earlier this week.

I agree the web site is useless.

I think if you buy a Savaway at a station it's still paper, but I haven't done that for some time.
So why does the website suggest you can only download bus Solo tickets?
 

gray1404

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I've noticed Oyster style card readers, yellow/black in colour, are now installed at my local Merseyrail station with "coming soon" displayed on the screen.

I hope you goodness this will strictly be for Metro Cards operating on a Pay as You Go bases. Would be annoying having to tap in and/or out at unbarriered Merseyrail Stations when using a free travel pass.
 

Spandau

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Would be annoying having to tap in and/or out at unbarriered Merseyrail Stations when using a free travel pass.

Annoying maybe to ‘twirlies’ but surely this might provide accurate data on how these passes are used and assist in apportionment of revenue amongst operators?

Users of concessionary passes on Manchester Metrolink are expected to tap-in and out. Failing to do the latter can result in an error message on a subsequent bus journey as the system thinks the user is still on the tram!
 
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mikeg

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Indeed but don't forget magic money pays for twirlies' journies. It's free don't forget ;)

There's a requirement to tap in on Nottingham trams, on pain of a penalty fare with a concessionary pass. If course they don't get paid if you don't tap in but apparently according to one lady theyre just picking on people by insisting the pass is tapped. Or at least was the case in 2015 when I lived in Nottingham!
 

L401CJF

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Just to clarify, the 'MetroCard' is just a new name and look for the old Walrus card, so far, nothing works any differently and you can still use the old Walrus cards in exactly the same way - if you have a Walrus card, you do not need to replace your Walrus card with a new Metro Card.

You can buy Saveaways on it for today and pre purchase for tomorrow, however don't forget the Saveaway tickets are still using 'Zones', so you need to make sure it covers the zones you will be using.

You can also load bus only Solo tickets (Day, Multiday (I think?), week, month and term time on them- however you cannot buy them on board a bus - it was rolled out for on bus purchases last April, however lasted acouple of days before it was withdrawn due to teething issues and hasnt returned since - you have to buy Solo top ups in newsagent, travel centre or various other retailers. Not sure about annual Solo tickets, last I checked they were still the old photo card with date stamp style flash passes and not available on the Walrus/Metro cards. The zones for solo tickets were scrapped, so you can only buy All Zone Solo passes now. For a daily solo pass, you can also buy them in paper form onboard all buses in Merseyside

You can also purchase Stagecoach and Arriva Merseyside zone weekly tickets onto both Walrus and Metro cards.

The Trio passes still havn't transitioned onto Smartcards yet (must have been at least 5 years since they rolled them out for Saveaways now? Trio passes are only available on the photo card flash passes and only available in Week,Month,Annual and Term time form,and zones do apply.

Be aware, if you are still using one of the early roll out Walrus cards ie 5 years or so old, the cards themselves do have an expiry date - you can have a valid product on it - be it a daily,weekly,monthly or annual pass loaded onto it and on the expiry date of the card, all machines just refuse to read it and it says invalid card! I believe in this instance you can use the receipt as proof of purchase and exchange it free for a new card.

Regarding the pay as you go Oyster style use of the Metrocards - I drive buses in Merseyside, we have had no update on this being rolled out - but knowing Merseytravel in their usual half job approach to the Walrus/Metro card system, it will probably only be rolled out on Merseyrail for the next 10 years before getting rolled out everywhere else - lets be honest, Walrus has been out for at least 5 years now and they still havnt managed to get all their original products onto smart cards letalone new ones! For a while the only people who had use of the Walrus was Merseytravel Staff - who have a Staff Trio loaded onto it - and still do to this day. They eventually rolled out Saveaway on the card and left it at that for years. They then rolled out certain solo products onto the card however as I have already mentioned it took them another year at least to get the Solos topped up on bus, which lasted 2 days and hasnt been back since! For the first time that I know of, this September they finally rolled out Term Time Solos onto the smartcard, but still no news as to whether Trio will ever get added, or when this pay as you go thing will ever kick off!
 
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L401CJF

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I think if you buy a Savaway at a station it's still paper, but I haven't done that for some time.

Station bought Saveaways are now loaded onto the smart card rather than the old train ticket format, but the old format is still available if bought onboard a train from the conductor, or from a non Merseyrail station. I can't comment on the City Line stations out of Lime Street as I've never bought one from there, so not sure if they're card or paper.

The old Scratchcard Saveaway is still available and valid too, it was supposed to be completely phased out but was continued as a replacement for the axed Transport Token scheme. Those who were eligible for tokens now get handed Scratchcard Saveaways instead.
 

JBuchananGB

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When this subject comes up it is always worth reminding people that there can be confusion between Merseyrail’s Daysaver tickets and Merseytravel’s Saveaway. The Saveaway is much better value as it includes buses and ferries. Neither of them permit a discount when using a Railcard. As an underprivileged Lancashire resident senior citizen and holder of an ENCTS “Now” card and a Senior Railcard, I usually buy Off Peak return tickets to Halewood or Edge Hill from Southport, as they are much cheaper than Daysaver for some rail journeys from here (anywhere beyond Waterloo), and I don’t need the bus validity offered by the Saveaway if I need to take bus in Liverpool.
 

urbophile

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When this subject comes up it is always worth reminding people that there can be confusion between Merseyrail’s Daysaver tickets and Merseytravel’s Saveaway. The Saveaway is much better value as it includes buses and ferries. Neither of them permit a discount when using a Railcard. As an underprivileged Lancashire resident senior citizen and holder of an ENCTS “Now” card and a Senior Railcard, I usually buy Off Peak return tickets to Halewood or Edge Hill from Southport, as they are much cheaper than Daysaver for some rail journeys from here (anywhere beyond Waterloo), and I don’t need the bus validity offered by the Saveaway if I need to take bus in Liverpool.
You give your location as Southport: shouldn't that entitle you to a free Merseyside senior citizens' pass?
 

L401CJF

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When this subject comes up it is always worth reminding people that there can be confusion between Merseyrail’s Daysaver tickets and Merseytravel’s Saveaway. The Saveaway is much better value as it includes buses and ferries. Neither of them permit a discount when using a Railcard. As an underprivileged Lancashire resident senior citizen and holder of an ENCTS “Now” card and a Senior Railcard, I usually buy Off Peak return tickets to Halewood or Edge Hill from Southport, as they are much cheaper than Daysaver for some rail journeys from here (anywhere beyond Waterloo), and I don’t need the bus validity offered by the Saveaway if I need to take bus in Liverpool.
Definitely a valid point, when buying an all mode Saveaway at a Merseyrail station always check they have given you a Saveaway, or ask for the one that includes buses - many times i have asked for a Saveaway and been issued a Merseyrail only Day Saver.
 

PWILL

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Merseyside Saveaways are printed on paper stock if purchased on train or at City Line stations(including Lime St Mainline station) however they are issued on Metrocards if issued at any Merseyrail station
 

JBuchananGB

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Southport postcode. West Lancashire local authority. Once as she alighted from a bus for the 5 minute walk home across the county boundary, having used her “Now” card, my wife was asked by the bus driver whether she lived here.
 

urbophile

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Southport postcode. West Lancashire local authority. Once as she alighted from a bus for the 5 minute walk home across the county boundary, having used her “Now” card, my wife was asked by the bus driver whether she lived here.
It's a nonsense! As a Merseyside resident I can get the train to Ormskirk for free; friends of ours who live there have to pay to come into Liverpool (or suffer a long bus journey).
 

JBuchananGB

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There are always anomalies at boundaries. Merseytravel choose to use the tunnel tolls to subsidise Merseyside over 60s with free travel. Lancashire residents do not get this. Going back to Metrocard Saveaway. You can take the train to Ormskirk, or to Southport, but you can’t use the bus from Ormskirk to Southport.
 
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