Maybe she genuinely did forget things, what do you expect the old dear to do? Go all the way around and start again therefore taking up a lot more time and holding people up due to the one in, one out policy? Forget the stuff she needed and go home? Go back outside and queue again for her sins?
Yes, the arrows are there for good reason but nobody is perfect, especially right now. I've seen it happen enough myself over the last few weeks, they go the wrong way but to their credit try to maintain distance and there is next to no risk from walking past. The worst people in all of this are those displaying your behaviour and trying to self police everything, in nearly all cases with absolutely no need to do so because nobody was doing anything wrong but they just can't help themselves.
Maybe i'm too old fashioned but if I saw an 'old dear' as you have described i'd be asking if I could help (within reason given the circumstances) not telling her what the rules are.
I probably should have described her better. When I said old dear, this wasn't your typical frail old lady, this was a middle-aged woman who wasn't confused at all, she was being blatantly ignorant. The type who use a shopping trolley because they're too lazy to carry their shopping home, the type that 'pretend' to be elderly and/or disabled when in fact there is nothing wrong with them (I accept I have
zero evidence for this claim, but I'm entitled to have my suspicions).
Forgive me if you think I'm self-policing but if it means protecting myself and other shoppers then I will continue to do so.
As I mentioned in my previous post, I understand some may get confused. I'd have the patience for this. But when I said twice that there were arrows, she did not pay a single bit of notice and continued to parade around the store as if the rules didn't apply to her. There is a substantially clear difference between the two types of people we are describing here; perhaps I've done an inadequate job of describing them and I hope I better describe them to you now.
In another Tesco store close to me, a good friend of mine told the security guard at the front of the queue that an older lady had pushed in front, as she was one of those who had to park as close to the store as possible and expressed that 'as she was there' she didn't have to join the back of the queue (queueing system in this store goes along the pavement in between parked cars). The security guard let her in the store as normal but apparently half way around the store another security guard asked her to leave and join the back in the queue, in front of everybody! Karma is a you-know-what!
