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Incident at Rotherham Central 06/04

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Gems

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If this is true, and I have no doubt to doubt the poster. I'm going to do some digging and keep a eye on the outcome.

This sort of event is the worst outcome scenario. It's a clash of both procedure and inevitability. Yes the guard is quite within his grounds not to open the doors if he feels either himself, his train, or his passengers are at risk. (This is one of the reasons why the platform is checked upon arrival) But it clashes with the train/passenger interface. I always suspected and feared this situation could arise. Has it arisen?

Be interesting to see how Northern treat this. The RMT will be watching.
 
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theironroad

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I'm assuming some passengers might have wanted to get off the train which they couldn't, which isn't ideal.

Possibly a good course of action would have been to open the doors and if after that the guard wasnt happy moving the train forward safely, then an alternative plan or resources would need to be implemented by the control .

What I do find disturbing is that on duty police stand by watching people batter the side of a train with passengers inside without attempting to intervene and regain some order.

My experience has shown however that many police don't see this majorly antisocial behaviour a problem to be controlled or diffused ,simply (and especially with trains) a problem to be moved on and off their patch so that it becomes someone else's problem to deal with, especially if that is a neighbouring police force. There seems to be no concern about the staff onboard or for that matter any non-football crowd passengers
 

Eccles1983

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The guard is in the brown and sticky stuff if they dispatched a train with someone touching it.

Sackable offence, and if it was my guard I would of refused to move the train and got the guard relieved from duty. I don't fancy a trip to coroner's court because of a stupid preventable incident like this.

The correct course of action would of been to open the doors, and then refuse to move it until the police sorted out the situation.
 

darloscott

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Obviously none of us were there and therefore things may have been different to what we're speculating on... however can't help but wonder what leaving them all achieved other than (potentially) aggravating the crowd even more and leaving them all for the next train to get. How did the poor guard on the next train feel about meeting a crowd of people being left another 15-20 mins.
 

Gems

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The guard is in the brown and sticky stuff if they dispatched a train with someone touching it.

Sackable offence, and if it was my guard I would of refused to move the train and got the guard relieved from duty. I don't fancy a trip to coroner's court because of a stupid preventable incident like this.

The correct course of action would of been to open the doors, and then refuse to move it until the police sorted out the situation.

Yes you are correct. I'm a little concerned here about what the outcome could be. I have raised this point in safety briefs and the answer is always the same, "Never move the train if somebody is close or touching it" At the same time, part of the training is not to open the doors if there is a risk to passengers on board such as a station fight or riot taking place. It is one of those developing situations where human nature to take flight may have played a part. I just don't know. It raises a awful lot of questions does this.
 

DanTrain

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What I do find disturbing is that on duty police stand by watching people batter the side of a train with passengers inside without attempting to intervene and regain some order.

My experience has shown however that many police don't see this majorly antisocial behaviour a problem to be controlled or diffused ,simply (and especially with trains) a problem to be moved on and off their patch so that it becomes someone else's problem to deal with, especially if that is a neighbouring police force. There seems to be no concern about the staff onboard or for that matter any non-football crowd passengers
Apparently that's exactly what the guard was saying to the passengers that the police just want the crowd moved off the platform so they're not their problem any more. Sounds to me like he lost his cool a bit and might have acted without thinking of the consequences.
At the same time, part of the training is not to open the doors if there is a risk to passengers on board such as a station fight or riot taking place. It is one of those developing situations where human nature to take flight may have played a part. I just don't know. It raises a awful lot of questions does this.
Again apparently the guard was saying that the safety of passengers on the train was his priority, which is fair enough, but sounds to me like he didn't consider the safety of those outside the train!
 

syorksdeano

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Can't see what the fans would have been complaining about any. A tram stops a few minutes after.

Personally as a passenger I thing the guard was right
 

DanTrain

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Can't see what the fans would have been complaining about any. A tram stops a few minutes after.Personally as a passenger I thing the guard was right
If they had Nottingham - Rotherham return tickets they wouldn't have been valid on the tram though.
 

yorkie

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Can't see what the fans would have been complaining about any. A tram stops a few minutes after.
An excellent suggestion sir with just two minor drawbacks:
1. train tickets aren't valid on the tram, and
2. the journey to the station for onward trains to Nottingham would take around 35 minutes including a change of tram.
 

Carlisle

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but if you want a change, then change the procedure for a train potentially coming to a stand at a platform alongside some lunatics who think it's OK to try to hammer the windows of anything that stops.
True, but a passanger train booked to call at a particular station will likley have already been announced as such, on station screens, PA system, phone apps etc, whereas one due to pass through won’t have been, other than perhaps notifications to stand clear
 
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Killingworth

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On Saturday I travelled on a packed single 153 from Wakefield to Huddersfield. The noise was ear splitting. Leicester City fans slapping and banging fists on seat backs and side walls in good time to the well synchronised singing. Supermarket bags of beer were being consumed around 11.00am, some time before their match - which they won. As there were empty Pacers in sidings at Huddersfield it was surprising that a longer train could not have been provided on that shuttle service. There was no sign of the guard or police on that train. Later on our return to Sheffield there were police everywhere around Sheffield station.

Last month I saw a Saturday evening TPE 3 car 185 service from Manchester stopped at Dore & Totley unable to secure doors for almost 10 minutes. There was similar loud singing and passengers getting in and out as the crew tried to resolve the problem with 3 BTP officers trying to quell the throng.

It seems we now accept this sort of behaviour as normal. Sorry, during the football season I will be staying away from trains going anywhere near matches, but why should this planning be necessary? It's not the fault of the railway industry as this tribal trouble erupts all around the grounds. There is a cost to all this extra policing and it's probable the extra fare income doesn't cover them.
 
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pompeyfan

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People claiming that rugby supporters are holier than thou have never been on a train packed full of Army/Navy day supporters.... they are absolute animals and make the worst of football supporters look innocent.
 

yorksrob

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On Saturday I travelled on a packed single 153 from Wakefield to Huddersfield. The noise was ear splitting. Leicester City fans slapping and banging fists on seat backs and side walls in good time to the well synchronised singing. Supermarket bags of beer were being consumed around 11.00am, some time before their match - which they won. As there were empty Pacers in sidings at Huddersfield it was surprising that a longer train could not have been provided on that shuttle service. There was no sign of the guard or police on that train. Later on our return to Sheffield there were police everywhere around Sheffield station.

Last month I saw a Saturday evening TPE 3 car 185 service from Manchester stopped at Dore & Totley unable to secure doors for almost 10 minutes. There was similar loud singing and passengers getting in and out as the crew tried to resolve the problem with 3 BTP officers trying to quell the throng.

It seems we now accept this sort of behaviour as normal. Sorry, during the football season I will be staying away from trains going anywhere near matches, but why should this planning be necessary? It's not the fault of the railway industry as this tribal trouble erupts all around the grounds. There is a cost to all this extra policing and it's probable the extra fare income doesn't cover them.

I was once on the Wakefield to Huddersfield shuttle which was full of fans from one of the London teams playing Hudds town. It was 2 carriages, which was cosy enough, although the said fans all seemed perfectly well behaved.
 

whhistle

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You do NOT move a train that has people in contact with it.
Should the guard push the emergency stop button if someone late arrives at a platform and pushes the "door open" button?
 

whhistle

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1) The fact that it seems no attempt is ever made to blame the "football crowd" culture that plagues such events. It seems almost uniquely to surround football; is far more rare at other sports and/or (for example) when a music concer turns out.
People are afraid to blame them because of Hillsborough.
I admit I have very limited knowledge of the event but at the end of the day, most football fans decided to walk through that gate instead of thinking it was simply too busy. Personal responsibility = zero.

Football is under a lot of pressure at the moment, racism, hooliganism...
Perhaps a way to solve it is allow NOBODY to watch the games live at the grounds for a year or two.
Or everyone has to have a season ticket.
Or maybe massive (really huge) police/security attendance. Anyone drunk - off, banned for 5 years.
Harsh punishments will be the only way to set examples.


Perhaps the guard decided all the people clearly won't get on and thus, probably knowing the tram may take some away, the following train may be able to cope. Therefore it would be better to pick up nobody than some people.
The facts presented by the OP shows the train waited at the platform for a while - perhaps enough time for the guard to speak to their controller and agree no pickup/set down would be the safest option?
 
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Gems

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The rule book is Generic. It is not possible for a driver to look back from all units and Northern take this into account. The driver will be covered and in no way blamed.

Is this a sackable offence? The short answer is 'Yes'

He saw the problem, he made a decision to move the train under unsafe circumstances. Those of us who are more experienced perhaps wouldn't have been quite as intimidated by the situation. If you get wound up by a rowdy group you would never safely work a late train out of any UK city. So where does this leave us. Well the question has to be what was he thinking? Was he scared? Inexperienced,? Had he misread what was expected and put the people on the train above those wanting to get on? When all said and done the BTP were around and they would have been at Sheffield also.
If this gets back to Northern and I'm sure it will through a series of channels of which this thread isn't one of them. They'll download the CCTV and take a closer look.
 

westcoaster

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Can't help but feel the guard caused this situation, it seems that the fans got irate at the doors not opening.
Now why would the guard feel this way,
1 simply does not want fans on board
2 felt it is unsafe to dispatch from inside the train due to overcrowding/unsafe working space.
Now if we consider these one by one , in the first instance the guard simply does not want these fans onboard, this could be due to previous experience off behaviour towards them selves or they just do not want the hassle.
2 the guard feels it's unsafe to dispatch from within the train (iirc guards dispatch from within the passenger compartment on a pacer), and felt the process of dispatching could have been interfered with.

Bit in doing so just passed the issue on to the next service.

The only way this guard could be in trouble is an unsafe dispatch, can you dispatch from the drivers cab. If not how did they do the platform safety check, with the local door closed.

If it was me I'd open the doors first, then deal with the issue. No safe outcome then cancel the train or receive help from the BTP.
 

DarloRich

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I am not going to discuss the actions of the guard. I don t know what they should or should not have done. I DO know about football and football fans so i will comment on the regular as clockwork RUK anti football fans hatredy wibble:

The guard didn’t initially release the doors and the Forest supporters started banging on the train demanding to be let on. Bearing in mind this was a pacer and these were large football fans, this was quite frightening on the inside.

What utter rot. Love the large football fans line. Superb. It is like some form of Edwardian melodrama! Did any ladies present swoon? Football fan or not I might be tempted to bang on the train if I was left behind for no good reason having paid to travel on the train and having committed no crime!

Not only was this a frightening experience for many on the train, it also delayed/inconvenienced a lot of people, largely due to the inadequate/non-existant policing. Interested what people think?

I do wonder how the scaredy-cat / sensitivly eared RUK members that inhabit this board deal with situations that are truly frightening. It is clear many have no ability to gauge and understand situations.

One of the biggest complaints from traincrew is when faced with gangs of football hooligans that the police just stand back and watch. If the police can't control them on a station then one conductor on their own won't be able to on the train.

Just being in a "gang" of football fans isnt enough to warrant arrest or police interference, despite what poster here would like. A crime has to be committed! What would be the response here if I suggested police harass gangs of train spotters?

I would agree that some sort of crowd control procedure should have been in place.

What? After a Rotherham v Forrest game? Are you serious? There were 11,000 at the game. There will have been no crowd control after premier league games with 5 times those people there! Shall we try and be sensible?

The police should have controlled entrance to the station...sounded like a risk to the fans if no-one else, should never have let so many on the platform. Really BTP should be traveling without crowds like that, particularly on such a short run as Rotherham to Sheffield.

Yes they should and I bet they were. Perhaps they were monitoring the people who might actually be causing a disturbance rather than people trying to get home. I would rather that the police dealt with criminals not normal people simply trying to get home after the match.

I think the Guard was correct to stand their ground. If these people are banging on the doors, it obviously shows intent to cause damage (not that a human fist could damage a toughened train door). If the Guard felt alarmed by the obviously threatening behaviour of these 'fans', then the police had no right to argue about letting them onboard.

eh? intention to cause damage? Is this a serious post?

Regardless of the rights and wrongs of the guard's actions (and I am in no position to offer any kind of judgement) there are, in my view, two sadnesses about this event as described:
1) The fact that it seems no attempt is ever made to blame the "football crowd" culture that plagues such events. It seems almost uniquely to surround football; is far more rare at other sports and/or (for example) when a music concer turns out.
2) The fact that Northern, who must surely have been possessed of the knowledge of the match, were either unwilling or unable (and it matters not which) to provide sufficient capacity. And that does extend to all sorts of other, predictable occasions when traffic is known, in advance, to be likely to highly exceed norms.

1) Of course. Nothing like this ever happens with, say, decent rugger blokes does it?

2) The only person to get to the heart of the issue!

Agreed on both counts. None of these people would act this way if they weren’t a) intoxicated and b) in a mob, and if they did they’d be arrested, so why does it become ok when they’ve been to a football match!?

Because everyone who goes to the match is obviously drunk or an animal. What an silly and insulting post.

On Saturday I travelled on a packed single 153 from Wakefield to Huddersfield. The noise was ear splitting. Leicester City fans slapping and banging fists on seat backs and side walls in good time to the well synchronised singing. Supermarket bags of beer were being consumed around 11.00am, some time before their match

Drinking you say? My god. hang them.

Sorry, during the football season I will be staying away from trains going anywhere near matches, but why should this planning be necessary? It's not the fault of the railway industry as this tribal trouble erupts all around the grounds. There is a cost to all this extra policing and it's probable the extra fare income doesn't cover them.

You have no idea what you are talking about. None. Please stop.

NOTE: I am trying not to be rude to anyone and to remain within forum rules ( which really limits the scope & robustness of my response) but I am sick and tired of the level of silliness this kind of thread generates on this board. It is tiresome.
 

DanTrain

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Can't help but feel the guard caused this situation, it seems that the fans got irate at the doors not opening.
Now why would the guard feel this way,
1 simply does not want fans on board
2 felt it is unsafe to dispatch from inside the train due to overcrowding/unsafe working space.
Now if we consider these one by one , in the first instance the guard simply does not want these fans onboard, this could be due to previous experience off behaviour towards them selves or they just do not want the hassle.
2 the guard feels it's unsafe to dispatch from within the train (iirc guards dispatch from within the passenger compartment on a pacer), and felt the process of dispatching could have been interfered with.

Bit in doing so just passed the issue on to the next service.

The only way this guard could be in trouble is an unsafe dispatch, can you dispatch from the drivers cab. If not how did they do the platform safety check, with the local door closed.

If it was me I'd open the doors first, then deal with the issue. No safe outcome then cancel the train or receive help from the BTP.
This is a reasonable point...why didn't the guard just open the doors as usual!? As you say fans may be rowdy and numerous but that's no reason not to let them on.
I am not going to discuss the actions of the guard. I don t know what they should or should not have done. I DO know about football and football fans so i will comment on the regular as clockwork RUK anti football fans hatredy wibble:



What utter rot. Love the large football fans line. Superb. It is like some form of Edwardian melodrama! Did any ladies present swoon? Football fan or not I might be tempted to bang on the train if I was left behind for no good reason having paid to travel on the train and having committed no crime!



I do wonder how the scaredy-cat / sensitivly eared RUK members that inhabit this board deal with situations that are truly frightening. It is clear many have no ability to gauge and understand situations.



Just being in a "gang" of football fans isnt enough to warrant arrest or police interference, despite what poster here would like. A crime has to be committed! What would be the response here if I suggested police harass gangs of train spotters?



What? After a Rotherham v Forrest game? Are you serious? There were 11,000 at the game. There will have been no crowd control after premier league games with 5 times those people there! Shall we try and be sensible?



Yes they should and I bet they were. Perhaps they were monitoring the people who might actually be causing a disturbance rather than people trying to get home. I would rather that the police dealt with criminals not normal people simply trying to get home after the match.



eh? intention to cause damage? Is this a serious post?



1) Of course. Nothing like this ever happens with, say, decent rugger blokes does it?

2) The only person to get to the heart of the issue!



Because everyone who goes to the match is obviously drunk or an animal. What an silly and insulting post.



Drinking you say? My god. hang them.



You have no idea what you are talking about. None. Please stop.

NOTE: I am trying not to be rude to anyone and to remain within forum rules ( which really limits the scope & robustness of my response) but I am sick and tired of the level of silliness this kind of thread generates on this board. It is tiresome.
Yes well it might be alright to say this if you're a guy with reasonable levels of self confidence and worldliness. What you're lacking here is a sense of empathy...not everyone deals with this sort of situation every day, and for someone with severe anxiety or other mental illnesses it can be very distressing. Public transport should be a safe place for everyone, and if some people are feeling unsafe due to the behaviour of others then that is clearly a problem. Just because some can brush it off doesn't mean all can. Now I do think the guard should have let the fans on in the first instance here unless there was some specific reason not to, but once they started attacking the train that becomes disorderly conduct (or whatever the legalese is), which is not acceptable.
 

scrapy

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Should the guard push the emergency stop button if someone late arrives at a platform and pushes the "door open" button?
If they believe it is dangerous or likely to become dangerous then yes.
 

Gems

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Dan Train.

It would be very difficult to argue with what you are saying. However, the simple rule of thumb is that if people are in the train/passenger interface area, you do not give the right away. It is that simple.

There are all sorts of possible reasons why he has done what he did. I doubt mental illness is one though because managers stopped working trains on Saturday's when the strikes ended. But on a serious note, there is no training that can be given to simulate what to some, (As you rightly point out) could be a situation of extreme stress. How people deal with that stress is a very unknown factor.
I have no idea who this guard was, where he was based, or how long he has been on the job. But I do have serious reservations about the type of person Northern employ as guards these days. Some I'm sorry to say are frightened of their own shadows. A work career of customer service environments will not on it's own help you deal with 200 football fans on a Saturday afternoon.
 

DanTrain

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Dan Train.

It would be very difficult to argue with what you are saying. However, the simple rule of thumb is that if people are in the train/passenger interface area, you do not give the right away. It is that simple.

There are all sorts of possible reasons why he has done what he did. I doubt mental illness is one though because managers stopped working trains on Saturday's when the strikes ended. But on a serious note, there is no training that can be given to simulate what to some, (As you rightly point out) could be a situation of extreme stress. How people deal with that stress is a very unknown factor.
I have no idea who this guard was, where he was based, or how long he has been on the job. But I do have serious reservations about the type of person Northern employ as guards these days. Some I'm sorry to say are frightened of their own shadows. A work career of customer service environments will not on it's own help you deal with 200 football fans on a Saturday afternoon.
I was more referring to the passengers than the guard, although you make an interesting point. Some of this comes down to a your responsability/my responsability thing. The police wanted the fans on the train where they are the guard's responsability, the guard wanted them off the train where they're the police's responsability. Ideally there would have been a BTP presence to board the train and maintain order (whether nescessassary or not it's re-assurement), but with current cuts to policing numbers that may well not be viable.
 

Robertj21a

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A difficult situation.
With the benefit of hindsight (!) I guess the best response would have been to open the doors and let them on - then not leave until the police intervened to ensure it was safe
 

The_Train

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My more recent (limited) understanding of the policing of football fans is that the police will simply stand back, film the events and then make some early morning calls to anyone found to have committed an offence so it's unsurprising to hear that they simply stood and watched in this situation
 

Mojo

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The police should have controlled entrance to the station...sounded like a risk to the fans if no-one else, should never have let so many on the platform. Really BTP should be traveling without crowds like that, particularly on such a short run as Rotherham to Sheffield.
It is the responsibility of the station operator to put in place crowd control measures with an adequate system and staff to manage it. The Police will of course help enforce it and manage it.
 

LowLevel

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For what it's worth I carried a large number of Forest fans on Saturday. I'm the first to moan about football fans but to a man they all had tickets and were behaving in a reasonable manner before and after the game. They hung one of their flags from a hopper window and left their bloody annoying stickers everywhere which seems to be a thing nowadays and that was about as exuberant as it got. As a result I'm quite surprised to hear of anti social behaviour so close to the end of the game - that usually follows several hours later following tanking up on booze - so I do find myself wondering what occurred. I reckon I had into 3 figures of them aboard my train at once intermingling with the usual Saturday hen dos and lads and lasses on the lash.

The only people I had to give a ticking off to were a couple of lads off to Aintree who drunk a bottle of vodka between them on the journey and they sat down and shut up as well once I showed them some teeth.

A very curious state of affairs.
 

LowLevel

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My more recent (limited) understanding of the policing of football fans is that the police will simply stand back, film the events and then make some early morning calls to anyone found to have committed an offence so it's unsurprising to hear that they simply stood and watched in this situation

That is correct. You'll often see them filming arriving crowds from trains to play back during the game to look for known trouble makers and do the same afterwards, then if there's any issues compare the two and clean up the next day.
 

Iskra

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That is correct. You'll often see them filming arriving crowds from trains to play back during the game to look for known trouble makers and do the same afterwards, then if there's any issues compare the two and clean up the next day.

I think it depends on the force. My observations:

BTP are often massively outnumbered unless it's a game where they are actively expecting trouble, where they will have numbers and assert themselves. When they have numbers they are organised and decent. When it's just a couple of them amongst hundreds of fans they are pretty powerless, so understandably risk averse. This approach is realistic considering the resources available, but yields inconsistent results.

West Yorkshire Police/The Met: Proportionate numbers to the risk of disorder, more about containment and stopping trouble before it happens by keeping fans away from each other and putting troublemakers on special buses to the ground. Film if anything kicks off and knock doors in later. This approach seems to work.

South Yorkshire Police/West Midlands Police, just have loads of riot police everywhere. Let both supporters mix freely. At the first hint of trouble start swinging your truncheon at the nearest people, regardless of who they are. This approach causes chaos and significant annoyance.

I don't think anyone would have predicted trouble with Forest fans at Rotherham, they don't exactly have a reputation as being trouble causers.
 
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