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Oyster Card Negative Balance Help

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londonteacher

Member
Joined
10 Aug 2018
Messages
800
Location
Chatham
Hello all!

For the first time ever, I have a negative balance on my oyster card. This happened on Thursday. Today I topped up by £15 (and I have a receipt) in a shop. However, this has not been added to my account.

Any ideas? TFL aren't responding to my query!
 
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Busaholic

Veteran Member
Joined
7 Jun 2014
Messages
14,671
Hello all!

For the first time ever, I have a negative balance on my oyster card. This happened on Thursday. Today I topped up by £15 (and I have a receipt) in a shop. However, this has not been added to my account.

Any ideas? TFL aren't responding to my query!
Similar thread was started by Chapeltom on 26/9/12 in Fares Policy sub-forum which might be of relevance.
 
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