I was on an evening train from Warrington to Sheffield last night, and it was noticeable how quiet it was (compared to previous weeks). No doubt some of this was due to the atrocious weather, however i wonder how many would be passengers have simply given up on the train altogether.
Guards originally had nothing to do with closing doors, but power door stock arrived and for one reason or another the buttons on the driver’s desk were not used in much of the country. Network SouthEast and various early TOCs brought in driver opening at various times without much in the way of resistance from any party. It is not a major compromise from Arriva, no major benefit and achieves next to none of the customer service, punctuality or reliability objectives that Arriva and the DfT are seeking.
This dispute was over the RMT seeking an agreement from Arriva that they would not introduce DOO-P. The RMT knew from the franchise agreement that Arriva could not give that guarantee. Then the strikes started. The DfT did not wish to introduce DOO before the trains it could work with were introduced, and still does not.
The OBS system has led to Southern becoming strike-free with more staff on more money and when Southern have major delays, they can get the trains moving again quickly. Hardly meagre benefits, and something a significant population of the country had to put up with nearly two years of diabolical service caused by industrial action for.
Southern has used office staff as On Board Supervisors during strikes. Doubtless the training required is lighter but the trains can run and by all accounts Southern run a full timetable during their strikes now, even working with the ASLEF agreement. As the RMT does not recognise On Board Supervisors or represent them, it must be assumed the RMT is willingly participating in making itself irrelevant at that company.
Well with slam door trains the passengers operated the doors - a method of operation I am quite happy with as I have never gone along with the anti-slam door hysteria which has swept this country. However it was still the guards job to check that no one was still trying to get in, no doors were left open, no one was leaning on the train etc.
We all know who is Arriva's organ grinder, and it as far as i'm concerned, they should show some flexibility to get the trains moving.
Your argument is a circular one, because you are saying that Southern passengers had to put up with two years of diabolical action and this has been neutralised by the switch to DCO. Nevertheless, had there not been any intention to switch to DCO, there wouldn't have been that industrial action in the first place.
In the context of Northern, my view is that if the DfT were determined to have DCO on the network, they should have waited until they had a situation, like on Southern, where the vast majority of trains were capable of being operated on under DCO. That way any industrial action would have impacted on the companies revenue collection, but not the passenger, and the dispute would have truly been between the RMT and Northern, and not between all the protagonists, and the passengers, which is effectively the case now.
You misunderstand the source of most of the financial benefits to the TOC arising from the introduction of DOO or DCO. These come from the avoidance of the extra costs incurred as a result of perturbation in the service for whatever reason. These can be caused by engineering overruns, infrastructure failures, rolling stock failures, train delays putting staff out of place, unexpected illness, trespassers, level crossing incidents, suicides and so on and so forth.
The costs in terms of planning overheads, ecs running and cancelled passenger workings as a result of any or all of the above should not be underestimated. These costs stem from all sorts of scenarios such as having to get all the passengers to detrain after part of the journey, because the guard either did not appear or had to leave because another service would otherwise have to be cancelled, after which the train ran ecs to its intended terminus. The TOC was liable to pay compensation to the delayed passengers, some taxis and the overheads of having to manage all the knock-on effects. Each individual incident may not have broken the bank, but the sum total of many such incidents was considerable. Somewhere I remember reading an article or paper about the extra costs which a TOC had calculated it incurred in the course of a year as a result of disruption from any cause as being two or three per cent of its turnover - not much but the same order of magnitude as its expected profits. So quite noticeable. (I'm sorry, I can't recall where I read it - it may have been a newspaper article rather than being in one of the railway journals, it was three or four years ago and it was not written with specific reference to DOO or DCO).
The point is that the extra flexibility offered by DOO/DCO would help to reduce these costs which are bigger than trying to shave a few seconds off the dwell time at stations. The savings from this source, with some marginal extra income from reduced journey times, really only become significant if journey time can be sufficiently reduced that a service can be run with one or more fewer train sets. Not having to have a guard on a train under such circumstances reduces the number of constraints (is a guard available? does he/she have the correct route or traction knowledge? does he/she go 'out of hours' at the end of the journey? etc., etc.) that the control staff face when trying to recover the service.
This is not, repeat not, an argument for running trains generally with only one person on board. Passengers like seeing a member of staff on a train for a number of reasons and as far as I know there is no TOC, apart from one or two running very intense 'metro' style services where a second staff member can hardly move through the train, who have stated they want to introduce this method of train operation. Northern operates no services which are the equivalent to the Great Eastern suburban service out of Liverpool Street or the south-eastern services out of Cannon Street in terms of traffic density, train length or frequency.
I see what you're saying, but I would really need to see some statistics as to what proportion of peturbed services were affected in such a way as the driver was available but the guard wasn't (not counting the guard being unavailable due to the dispute itself), as opposed to situations where the guard was available, but the train would have been delayed anyway. Only then would I be able to judge whether the uplift in flexibility was worth the massive disruption that has been caused by this dispute.
My hunch is that the first circumstance is a comparatively small proportion of delays, and not worth either my disrupted time as a passenger, or the fall in revenue which I as a taxpayer will be ultimately paying for (given that the DfT has been generously subsidising Arriva to continue this dispute) as a result of the dispute. Nevertheless, I would be interested in seeing such statistics if they exist.