It's perhaps relevant to note that the Select Committee hearing yesterday was of the Public Accounts Select Committee, not the Transport Select Committee.
The Public Accounts Select Committee's terms of reference are different to the Transport Select Committee's. The latter is consulting at the moment on a specific East Coast inquiry, with a deadline of Monday 26th March 2018 for written submissions, but no date yet for a hearing:
http://www.parliament.uk/business/c...city-east-coast-rail-franchise-inquiry-17-19/
Scope of the inquiry
Intercity East Coast rail franchise inquiry
The Committee’s inquiry examines the lessons to be learned from this and previous franchise failures on this part of the network; the best way forward in the short and longer term; and the wider implications for the rail franchising system.
Whereas, the Public Accounts Select Committee Inquiry apparently starts from the wider implications, but seems to have called Virgin Trains East Coast and Govia Thameslink Railway as witnesses from the specific franchises which have headlined the recent concerns that have prompted the committee's interest:
http://www.parliament.uk/business/c...iries/parliament-2017/rail-franchising-17-19/
Scope of the inquiry
Rail Franchising in the UK
The Public Accounts Committee will hold an evidence session looking at two of the UK’s 15 rail franchises.
East Coast
In November 2014, the East Coast railway franchise running from London Kings Cross to Edinburgh was awarded to Virgin Trains East Coast, a joint venture between Stagecoach (90%) and Virgin (10%).
In June 2017 Stagecoach reported losses on the line, and entered talks with the Department of Transport. In November 2017, the Transport Secretary announced that the franchise would become a public-private railway and that the franchise would terminate in 2020 to enable this change. However, by February 2018 the end of the franchise had been brought forward to sometime within the year
The Committee will ask witnesses from Virgin and Stagecoach whether the original bidding process was appropriately managed, whether there are particular problems with the East Coast franchise, and about the future of the line.
Thameslink, Southern and Great Northern
The largest of the Department for Transport’s 15 rail franchises, the Thameslink, Southern and Great Northern Routes have been operated by Govia Thameslink since 2014. In 2016–17, passengers made 321 million journeys on the franchise.
According to a recent National Audit Office (NAO) report, 7.7% of services on this franchise were cancelled or delayed by more than 30 minutes between July 2015 and March 2017. The average for the rest of the UK network was 2.8%. Of these cancellations, the NAO estimate that 60% were a result of crew shortages and industrial action.
Govia Thameslink and the Department for Transport have agreed a £13.4 million settlement to improve service on the line.
The Committee will take evidence from the Department for Transport, Network Rail and Govia Thameslink on the performance of the franchise, about the department’s approach to awarding franchises, and about the condition of the rail network in the South East.
Despite the more general remit of the Public Accounts Select Committee Inquiry, I was personally disappointed that the committee members yesterday did not seem to have more than a superficial awareness of the operational reality of the East Coast, Great Northern, Thameslink or Southern Railway franchises/contracts during the time periods that the incumbents have been running them.
Gareth Snell, in pooh-poohing the claimed effects of the changing political and economic environment, and the forecasts for both in the future, wasted the opportunity to question incisively on why this might affect the East Coast so detrimentally (though perhaps not so much other franchises). The unique profile of the East Coast business; the importance of discretionary leisure travel, the relatively low proportion of season ticket holders etc., etc., wasn't referenced.
I thought Martin Griffiths performed better than I had expected him to. I thought that he was more candid that he might have been, although he perhaps wanted to 'put the boot in' to the systemic lack of visibility that the new owner has on operational performance in the nine month pre-takeover period. Having said that, it's not uncommon for any private company, taking over another one, to have a period between the completion of due diligence and actual transfer of ownership, so there's always a risk that things can go 'wrong,' but undetected, in the last weeks and months of ownership. Indeed, due diligence is not universally successful in uncovering everything in any subject business.
He too missed the opportunity to talk about specific aspects of the franchise's performance that
could have backed up his assertions. Instead, he talked about 'passion for the business', which has a habit of being a touch disingenuous and is, in my experience, sometimes used successfully to deflect challenge.
David Horne, who I have never heard speak before, didn't seem to - or couldn't - add much to the debate. I appreciate that he may be a terribly nice chap, who wasn't part of the bid team, and I can't imagine that he felt terribly comfortable in the environment of the hearing, but I did not see anything that made me think that he was the kind of 'figure' that the workforce (and customers) of a business that's hard up against the wall would coalesce around. Lest there be any misunderstanding of my point, the business operating in the current environment is not a going concern. It is being supported, as evidenced in their accounts, by Stagecoach plc. That the lack of financial sustainability is in part due to the premium payments which continue to be made is largely irrelevant to the business. They accepted those terms, as Mr Griffiths acknowledged.
It is, however, extremely relevant to the Public Accounts Committee, in that they could be asking the question in this hearing as to whether
any operator, including that of last resort, could possibly have made the promised premium payments even if revenue targets had been met. And, accordingly, was the DfT unable to realistically assess the bids that were presented?
It feels like there's still something missing here between Virgin Trains East coast on the one hand saying that they're only marginally missing their revenue targets, because they've been working so hard and they've been so successful in delivering their side of the bargain, and yet on the other hand saying that they're burning cash at an incredible rate - all because of external factors.
Back to Mr Horne, though, and he genuinely seemed to be suggesting that sprinkling Virgindust over everything
should have been 100% successful in delivering the results that they claimed were possible to date. If the same suggestion is made at the Transport Select Committee, perhaps the members of that panel will be more engaged and will judge how successful Virgin Trains East Coast has really been at delivering what it claims to have done - maybe they will ask how the new website has affected sales; whether sausage rolls have driven increased revenue and margin in First Class; whether twittertattle has improved customer perceptions of the service etc. They may also ask whether the Virgin 'brand' could ever deliver what some think it is capable of.
Which may also be relevant, from Martin Griffiths point of view, in how he justifies to the shareholders of Stagecoach plc, that continuing with any management contract to 2020 would deliver value for them. The phrase 'saving face' was mentioned at least once in the hearing, in the context of why they may wish to continue to 2020. The key thing here is, surely, that it's not Stagecoach's 'face' on the operation; it's Virgin's. So why should Stagecoach shareholders potentially prop up the reputation of a minority stakeholder?
Finally, there was also mention of 'exit fees', which was certainly a misdescription of potential performance bonuses, which might be forthcoming should Virgin Trains East Coast (or indeed Stagecoach alone) carry on until 2020 and successfully deliver such things at the introduction of IET. Although there were perceptible intakes of breath at the suggestion, it's surely something that Stagecoach shareholders would expect. Nevertheless, in terms of the Public Accounts Committee, I would also expect them to be looking at the costs that the early termination of the franchise
will incur on the DfT. This is distinct from the premium payments to date, which the DfT has been receiving in full, and is also separate from the future premium payments which no-one might ever have been capable of delivering (see above) and therefore probably should be disregarded as they're only a notional loss to the tax payer.
But how much will it cost the DfT to run another tender process, or to be bounced into an East Coast Partnership as a result of early termination (even if that's a good thing) and what value has Virgin (ie not Stagecoach) already had from 125mph billboards running up and down the country for two years? Not forgetting, too, the column inches that Virgin's had from having its name in vinyl down the side of new trains for which, I assume, they have not yet paid a penny of lease costs towards. If it's considered that these, in aggregate, would exceed any reasonable performance bonuses, then the Public Accounts Committee could judge bonuses unjustifiable.
Overall though, I thought yesterday's hearing a very damp squib.