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Virgin Trains East Coast franchise to end 24 June 2018 and is temporarily re-nationalised

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Raul_Duke

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How long did it take 'inefficient state owned' BR in the 1970s to design the IC125 from scratch, roll out a new timetable and make the necessary infrastructure upgrades on both the GW and EC main lines?

Yes, in the 70’s. It couldn’t be done that quick now due to a multitude of factors.

You could also say, ‘Why do new Railways take so long to build when the Victorians could build a mile a day?’

Apples and oranges.
 
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Bletchleyite

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To me it seems the issues are more to do with the way the overall system works (and how well it's funded by the state) rather than the ownership of the various parts.

Franchising seems to work pretty well in the case of London buses. It's essentially invisible to the passenger, and the overall system is tightly controlled by TfL. I think I'd like to see the railways run on a similar basis.

Though with basically no commercial freedom other than a downward pressure on pay and conditions (though interestingly that's gone the other way on the railway) it would be interesting to see if it is actually cheaper/better than TfL doing it themselves.
 

SaveECRewards

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Sadly I think the restaurant is gone. The only hope would be if first won and they thought they could replicate the Pullman

The problem is although the Pullman is excellent quality wise, it's also only on a small number of trains. On GNER it was easier to list the trains that did NOT have a restaurant on board as most of them did.
The general GWR first class offering is poor in comparison and would never be accepted by those used to East Coast offerings.

Not First Class ones. In BR days, APEX/SuperApex/Advance/SuperAdvance were Standard only.
That's indeed how I remember it. GNER had an advance purchase first class ticket called Leisure First which was only available as a return with a Saturday night away in order to stop it being used by business travellers. Back then first class was popular enough with business travellers they had no issues filling up that section of the train, if they sold advance tickets it would have meant those who had paid the most for flexibility would have struggled to get a seat. Things changed a lot since the 90's and early 2000's. I think the first advance tickets arrived around mid 2000's. I can't remember when exactly as I always bought Executive (later on Dine&Go) tickets.
 

Bletchleyite

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I think Virgin were first with them (as they were with most of the Advance concepts). I remember using a very early "Virgin Value First" in about 1999, Christmas I think.
 

Master29

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Yes, in the 70’s. It couldn’t be done that quick now due to a multitude of factors.

You could also say, ‘Why do new Railways take so long to build when the Victorians could build a mile a day?’

Apples and oranges.

What are these "multitude of factors" exactly. You mean too many private firms with too many fingers in the taxpayers pie, an overly nostalgic dream world where we still dwell on the greats like Brunel and Stephenson whose designs are now almost 2 centuries old, God knows how many consultants creaming of millions whilst putting the square root of sod all back. Nonsense. Of course it could be done.
 

Chrism20

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The problem is although the Pullman is excellent quality wise, it's also only on a small number of trains. On GNER it was easier to list the trains that did NOT have a restaurant on board as most of them did.
The general GWR first class offering is poor in comparison and would never be accepted by those used to East Coast offerings.

Yes, when I said replicate the Pullman I meant only on a select number of services. The problem with the restaurant service back in the day was there were trains where it was nigh on impossible to get seated unless you were standing waiting on the doors opening to see the Chief Steward and then there were services where you were the only diner or maybe one other table occupied. Had it been scaled back a bit to a limited number where it did make money it could possibly have survived.

If it were done properly it could work well even with a complimentary first class offering - there are always people willing to pay for better/the experience/a bit of luxury.

It was also an idea that was mooted on one of the many questionnaires VTEC sent out - the option of a standard first class comp offer or pay to upgrade to a chef cooked three course meal.
 
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Don't give up, there may be a delay but they will still need trainee drivers and there's no reason for any new operator to restart the recruitment process. The people doing the recruitment are likely to be the same people whether the franchise continues to be run by the government, VTEC or another company.

The only people who will change will be senior management, other employees of the company are protected which will include the HR/recruitment people working on this.

Fingers crossed that this is the case! An agonising 12 month wait has just become even more agonising. It seems like the requirement for more drivers and therefore us as trainees will all depend on whether the ECML will still get the azumas and whether the service expansion will happen.
 

cactustwirly

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I will be sad to see Stagecoach lose it, as I like the company and I love what they've done with East Midlands Trains. It seems Sc/Virgin were over optomistic in the bidding process, and sadly that has led to a deterioration.

I won't, EMT is a very average TOC, especially when it comes to communication and delay recovery.
The same could be said about VTEC, I didn't think that SWT were that great either, especially for the extortionate fares they charge.

The problems with VTEC are not unique, you can find them across other Stagecoach TOCs (past and present)
 
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Spartacus

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I will be sad to see Stagecoach lose it, as I like the company and I love what they've done with East Midlands Trains. It seems Sc/Virgin were over optimistic in the bidding process, and sadly that has led to a deterioration.

Hopelessly optimistic. The simple fact is that East Coast only had to make payments averaging £200m a year, whereas VTEC had an average £412m a year to meet. Apparently rival bids were approx £900m less than VTEC's which would average £300m over the 8 year franchise and would almost certainly be manageable. The DfT could hardly say no to the best part of a billion quid though, but it I fear it was doomed from the start and whoever put that £3.3bn bid together should maybe be left on a desert island somewhere!
 

quantinghome

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To me it seems the issues are more to do with the way the overall system works (and how well it's funded by the state) rather than the ownership of the various parts.

Franchising seems to work pretty well in the case of London buses. It's essentially invisible to the passenger, and the overall system is tightly controlled by TfL. I think I'd like to see the railways run on a similar basis.

You're describing the concession model, and I think that's a possible option. TfL basically control everything about London Buses - they set the routes, the frequencies, the fares (which they receive in full), the type of bus. The operator is paid to run the service, provides the staff and the buses and that's it. It works well because the same organisation is in charge of the roads and the buses. If they want to improve a route, they have the powers to put in a bus lane as well as buy more buses - whatever suits.

The same system is used for the Overground, Merseyrail and possibly the DLR too. The question for the railways would be - who acts as the TfL-equivalent body? You could have a national body (we could call it 'Intercity') to run the main lines, and then devolve the 'regional railways' to local (or probably larger regional) authorities, like Transport for the North. Given the level of micro-management involved in the latest franchises, I'd say we're half way there already. What really needs to happen is to streamline the whole operation. The fact that anything at all gets done with the current system in place is almost a miracle in itself.
 

FQTV

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Yes, when I said replicate the Pullman I meant only on a select number of services. The problem with the restaurant service back in the day was there were trains where it was nigh on impossible to get seated unless you were standing waiting on the doors opening to see the Chief Steward and then there were services where you were the only diner or maybe one other table occupied. Had it been scaled back a bit to a limited number where it did make money it could possibly have survived.

If it were done properly it could work well even with a complimentary first class offering - there are always people willing to pay for better/the experience/a bit of luxury.

It was also an idea that was mooted on one of the many questionnaires VTEC sent out - the option of a standard first class comp offer or pay to upgrade to a chef cooked three course meal.

A bit OT, for which I apologise, but I wanted to pick up on the mention of GNER restaurant services only making money on a limited number of services. I have an uncomfortable feeling that this is something that has passed into lore (a bit like Network Rail not having delivered ECML infrastructure projects), without there having been much auditable detail in the public domain.

I certainly remember some services being light on customers, but I also remember two full carriages of an IC225 being laid for breakfast and some tables being turned at least once between the North East and London. I also remember catching the 18:12 from Newcastle daily, which arrived in as the 17:32 (IIRC) from London, with a catering crew looking like they'd just run a marathon and the restaurant car looking like it had fed and watered a batallion of war-weary soldiers. More than a few clearly wanted to eat and drink at 14:30 out of London.

What I also remember is that National Express was hugely focussed on reducing the employee head count. It's unfair, probably, to single them out when the nature of employment across a vast swathe of industry sectors has been to replace full time direct employees with agency, part time and zero-hour contract resources. Some employers, especially those who are themselves contractors, have arguably seen employees more as liabilities than assets. Getting rid of highly trained, well paid staff such as First Class chefs and stewards must have seemed a win-win to them in terms of radically reducing costs and liabilities.

Allowing a narrative of 'loss-making' and 'for the fat cats' to propogate possibly eased their path to making the cuts.

As I am sure others do, I remember being in my early 20s and my employer paying for an Executive ticket for me, so that I could eat at 06:00 and 18:00 (ie on my time!) and spend 'their' time in between working as much as I possibly could, with my Tube and car parking covered as well. A uniformed member of staff, with a hat, stood at every door at every calling point, and they knew exactly who was boarding, and when. Commuting managers marched up and down with tea and coffee pots while the train staff did the silver service.

Things have changed in the world since then, and I am not suggesting that this would or even could work in the same way now. But I am still uncomfortable with the notion that these services didn't make money, either directly or in halo terms. I think that they were just more bother than the operators post GNER wanted to deal with. GNER perhaps either saw a bigger commercial picture, or they saw it as being part of the pride that they seemed to have in their operation.
 

Bletchleyite

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Hopelessly optimistic. The simple fact is that East Coast only had to make payments averaging £200m a year, whereas VTEC had an average £412m a year to meet. Apparently rival bids were approx £900m less than VTEC's which would average £300m over the 8 year franchise and would almost certainly be manageable. The DfT could hardly say no to the best part of a billion quid though, but it I fear it was doomed from the start and whoever put that £3.3bn bid together should maybe be left on a desert island somewhere!

Or should be made to cough up, regardless of whether that means their company fails or not. The problem with this is fewer bids for future franchises...
 

Spartacus

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Or should be made to cough up, regardless of whether that means their company fails or not. The problem with this is fewer bids for future franchises...

The DfT probably won't mind as they make more money this way, a bit like mortgages and cars being sold at a high rate which the buyer can't afford: once repossessed it can then be sold again.
 

Tetchytyke

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No that's not what he was inferring and you know it.

his specific words were they 'let 25 franchises successfully in 2 years and the dft hasn't managed one'.

I know they were referring to the initial franchises being let quickly, and that DafT are very slow in comparison.

But I mean it, though. If something is let quickly, but the result is failure, has it been let successfully?
 

Tetchytyke

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What I also remember is that National Express was hugely focussed on reducing the employee head count. It's unfair, probably, to single them out when the nature of employment across a vast swathe of industry sectors has been to replace full time direct employees with agency, part time and zero-hour contract resources.

National Express, at East Anglia, decided all their catering trolley staff were "self-employed" and therefore not entitled to sick pay or the national minimum wage, so I wouldn't let them off that quickly.
 

FQTV

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National Express, at East Anglia, decided all their catering trolley staff were "self-employed" and therefore not entitled to sick pay or the national minimum wage, so I wouldn't let them off that quickly.

I was not aware of that.
 

gsnedders

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Or should be made to cough up, regardless of whether that means their company fails or not. The problem with this is fewer bids for future franchises...
Note that defaulting is not necessarily in the Government's interest; NXEC notably offered to buy themself out of the contract for more than the bond was worth, and the Government declined (on principle), resulting in the Government getting "only" the bond amount.
 

LLivery

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I will be sad to see Stagecoach lose it, as I like the company and I love what they've done with East Midlands Trains. It seems Sc/Virgin were over optomistic in the bidding process, and sadly that has led to a deterioration.

Honestly, I see nothing special about them. The HSTs have seen better days, likewise for the 222s. No buffet on weekdays is annoying, the wifi is awful and advance fares have become noticeably more pricey than the first half of last year and prior. I'd gladly have Midland Mainline back, free cuppa and all.
 

BRX

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You're describing the concession model, and I think that's a possible option. TfL basically control everything about London Buses - they set the routes, the frequencies, the fares (which they receive in full), the type of bus. The operator is paid to run the service, provides the staff and the buses and that's it. It works well because the same organisation is in charge of the roads and the buses. If they want to improve a route, they have the powers to put in a bus lane as well as buy more buses - whatever suits.

The same system is used for the Overground, Merseyrail and possibly the DLR too. The question for the railways would be - who acts as the TfL-equivalent body? You could have a national body (we could call it 'Intercity') to run the main lines, and then devolve the 'regional railways' to local (or probably larger regional) authorities, like Transport for the North. Given the level of micro-management involved in the latest franchises, I'd say we're half way there already. What really needs to happen is to streamline the whole operation. The fact that anything at all gets done with the current system in place is almost a miracle in itself.

The national body could have, in its name, references to... Rail, Strategy, and its authority to act.
 

LNW-GW Joint

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The national body could have, in its name, references to... Rail, Strategy, and its authority to act.

The public-sector SRA was abolished (by a Labour government) because it did not like their ability to commit the Treasury to spend more on rail than it wanted.
As a result the SRA had to sign restrictive franchises within the rail budget (the infamous "no growth" franchises), and was then abolished.
Those wanting an "arms length relationship" with the DfT, beware.
At least currently any bungled franchise agreements, or NR projects, are down to the DfT itself.
 

Raul_Duke

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Honestly, I see nothing special about them. The HSTs have seen better days, likewise for the 222s. No buffet on weekdays is annoying, the wifi is awful and advance fares have become noticeably more pricey than the first half of last year and prior. I'd gladly have Midland Mainline back, free cuppa and all.

Good old railforums standard perfect service.

Electric, preferably some sort of refurbished , obscure 70’s traction with compartments, luxurious seating, a 1920’s style restaurant Car and should cost the same as the 1950’s with a reward scheme that pays you to travel.
 

Starmill

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I got annoyed when O2 changed the way their Priority Moments app works, so you can't use the code more than once.
I don't know how much you spend annually on your phone contract, but if it's several thousand pounds I'm going to go ahead and suggest you may be being ripped off.

No company has to reward anyone. Most places I shop don't do rewards of any kind. Asda certainly don't!
That's because in their sector, Asda almost always have just what I want, and it's almost always at a price I can consider reasonable. Both of these things emphatically don't apply to travel by VTEC!
 

LLivery

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Good old railforums standard perfect service.

Electric, preferably some sort of refurbished , obscure 70’s traction with compartments, luxurious seating, a 1920’s style restaurant Car and should cost the same as the 1950’s with a reward scheme that pays you to travel.

I'm amazed you managed to get all of that out of what I said. The current fleet looking like it's cared for and the ability to go to the buffet on weekdays, like we can on the weekend will do. Or is good fleet presentation too much to ask? As for advance fares, they seem quite a bit more expensive than last year. I'm stating my experience, anything wrong with saying that?
 

Raul_Duke

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I'm amazed you managed to get all of that out of what I said. The current fleet looking like it's cared for and the ability to go to the buffet on weekdays, like we can on the weekend will do. Or is good fleet presentation too much to ask? As for advance fares, they seem quite a bit more expensive than last year. I'm stating my experience, anything wrong with saying that?

Nothing at all.
 

cactustwirly

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I'm amazed you managed to get all of that out of what I said. The current fleet looking like it's cared for and the ability to go to the buffet on weekdays, like we can on the weekend will do. Or is good fleet presentation too much to ask? As for advance fares, they seem quite a bit more expensive than last year. I'm stating my experience, anything wrong with saying that?

The buffet on weekends isn't really a buffet, just a stationary trolley occupying the buffet counter, which sort of defeats the point in having a buffet in the first place.
 
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quantinghome

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Yes, in the 70’s. It couldn’t be done that quick now due to a multitude of factors.

You could also say, ‘Why do new Railways take so long to build when the Victorians could build a mile a day?’

Apples and oranges.

We can design and build trains just as fast as we did in the 70s. We can make infrastructure upgrades as fast too - mechanisation roughly balancing out more stringent H&S practices. The problem is the utter lack of coordination. An integrated railway would be able to make a decision about whether to go for straight replacement of HSTs, extend electrification, or use hybrids and it would then be able to implement the decisions in a planned way. The absence of an integrated railway meant it fell on the poor saps at the DfT to try and work out what an HST replacement should look like, then spend years persuading train builders to sell them a bespoke trainset rather than pick something off the shelf (lengthened class 395s would have done nicely).

It's more like comparing a whole orange with an orange separated into segments.
 

Clip

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I know they were referring to the initial franchises being let quickly, and that DafT are very slow in comparison.

That's it then no more no less

But I mean it, though. If something is let quickly, but the result is failure, has it been let successfully?

Failure doesn't come into the meaning of the sentence as it was written and I fear you are being purposefully obtuse because now is your chance to unleash on Stagecoach/virgin once again so ill let you fill up reams of this thread with your harping on and just leave it there.

Nearly as bad as people on about seats,ye.
 

TUC

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I think Virgin were first with them (as they were with most of the Advance concepts). I remember using a very early "Virgin Value First" in about 1999, Christmas I think.
Weren't Savers the original Advance fares in that, if I remember rightly, they were originally lower fare tickets tied to a fixed train?
 

TUC

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I don't think it is. There is sort-of competition to Edinburgh itself and price competition for short distance commuters, but most people aren't going all the way.

If you mean GC, a few short trains a day to destinations primarily not abstractive barely count. Indeed, unless competition is allowed to *be* abstractive it will never work to a great extent. The whole point of competition is that it *is* abstractive, i.e. unless the incumbent ups their game they lose financially.

How about the fact that GC and Hull Trains have given through London services to towns that BR was disinterested in such as Hartlepool, Halifax, Selby and Hull? How about the fact that Doncaster-London fares are much lower than comparable West Coast journeys? Doesn't the fact there are three competing operators for that route have more than a little to do with it?
 
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