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Say NO to Smart Meters

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najaB

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Probably worth having a read of "The Grid: The Fraying Wires Between Americans and Our Energy Future" to realise how badly going smart had ended up for America...

Granted its a different system over there etc, but you can see the pitfalls that the UK will also probably end up falling down.
Comparisons between the USA and UK aren't really that instructive as their electricity grid (such as it is) has very little resemblance to ours.
 
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cjmillsnun

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My small supplier does not support smart meters but one of their conditions is the monthly online submission of a meter reading - they send a reminder in case I forget. It is worth doing this to save the money compared to NPower.

Having read the interesting submissions on here I will still say no to a smart meter for the reasons I originally stated - staying in control of my supply (as best I can).

But in reality, going for the killswitch on individual meters won't happen. The effect will be too small.

If a cyber terrorist wants to do real damage, they'll go for the control systems of the transmission and distribution networks. If they get through those we are in big trouble. Thankfully both the government and the network operators are well aware of this especially in the light of the wake up call that recently happened.

When your meters are due for replacement (and they do get replaced because their calibration is only valid for a fixed period of time) you'll get a smart meter whether you want one or not because the meter asset management companies won't keep standard meters in stock once the SMETS2 rollout happens. They'll want one meter to install for electricity and one for gas. That's down to economics. It's cheaper that way. If they do do that, it is safer for you to have it connected. There will be updates sent out regularly over the system to improve security.

Your small supplier will support smart meters very soon and they will be encouraging you to swap.

My recommendation to you. Take the tinfoil hat off. You're far more likely to download a virus that turns your computer into a zombie bot (google botnet) or totally encrypts your data (ransomeware) than having the killswitch activated on a smart meter.

In reality a smart meter will give you more control over your supply as you'll be able to find out where you can save money, which is especially important given energy prices will continue on their upward trend.
 

HSTEd

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One of the PhD projects I was offered involved attempting to damage a substation by hacking into its internet connection and causing it to rapidly open and close circuit breakers etc.
They really are concerned about how easy it seems to be.
 

najaB

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They really are concerned about how easy it seems to be.
It's also (relatively) easy to protect against. Either (a) don't connect to the public Internet at all; or (b) ensure that all connections are cryptographically secure. Using strong encryption moves the problem into the 'nation state' attack class rather than the 'script kiddie' class that results from non-encrypted connections.
 

HSTEd

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It's also (relatively) easy to protect against. Either (a) don't connect to the public Internet at all;

Unfortunately its too late for that, all the control networks are gone and the public internet is the only affordable way to control the grid at this point.
(And no, that is not a decision I would have made).
or (b) ensure that all connections are cryptographically secure. Using strong encryption moves the problem into the 'nation state' attack class rather than the 'script kiddie' class that results from non-encrypted connections.

Until someone discovers a catastrophic flaw in the encryption system or its implementation.
 

cjmillsnun

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Unfortunately its too late for that, all the control networks are gone and the public internet is the only affordable way to control the grid at this point.
(And no, that is not a decision I would have made).


Until someone discovers a catastrophic flaw in the encryption system or its implementation.

Not all the control networks are gone. Telemetry options are available via satellite and encrypted radio packet communication.

I know that on the gas side they do not use the public internet for control systems for the very reason of keeping the network secure.
 

ainsworth74

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When your meters are due for replacement (and they do get replaced because their calibration is only valid for a fixed period of time) you'll get a smart meter whether you want one or not because the meter asset management companies won't keep standard meters in stock once the SMETS2 rollout happens. They'll want one meter to install for electricity and one for gas. That's down to economics. It's cheaper that way.

This is my understanding also. Whilst I don't work in the energy industry I have been on training relating to the Smart Meter roll out and the above is what I was told.
 

HSTEd

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Also interesting aside - in the quasi privatised Ontario Electricity Market, their version of gridwatch does not just provide estimates of the power generation by each fuel type.
It breaks it down by unit.

I doubt doing this in the UK would be very popular with renewables advocates because it would show the mad power variations experienced by individual wind farms far more clearly.
 

Foxcote

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My old meter was changed over two years ago for a digital one. The installer took about 30 minutes to complete the job and told me that the life of the meter was thirty years.
I have been offered a smart meter, but refused as my questions went unanswered. Amongst other things, I needed to know what would happen: A. If I changed supplier. B. How would my solar panels be affected. C. Being in an area of poor internet signal and living in an 18th century stone cottage with very thick stone walls, would the smart meter work.
Until more information is supplied on such matters, I am quite happy to supply meter readings to an email prompt every quarter.
 

DarloRich

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My old meter was changed over two years ago for a digital one. The installer took about 30 minutes to complete the job and told me that the life of the meter was thirty years.
I have been offered a smart meter, but refused as my questions went unanswered. Amongst other things, I needed to know what would happen: A. If I changed supplier. B. How would my solar panels be affected. C. Being in an area of poor internet signal and living in an 18th century stone cottage with very thick stone walls, would the smart meter work.
Until more information is supplied on such matters, I am quite happy to supply meter readings to an email prompt every quarter.

A: Nothing
B: Not at all
C: I would assume so but cant confirm - it is a fairly basic bit of kit and the data it transmits is quite limited

I suspect that if you can get a telephone line you can get smart meter.
 

ainsworth74

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My old meter was changed over two years ago for a digital one.
I would lay money that you've got a Smart Meter just without the Smart functionality enabled. I'm not convinced that anyone still manufactures/installs 'dumb' meters.
 

Bletchleyite

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I've got a smart meter. It means I pay monthly correct actual bills in arrears with no estimates and no stupid payment plans. I fail to see any actual downside of this.
 

The Lad

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I believe that your supplier can cutoff supply remotely with out sending someone round but if you pay your bills. . .
 

Bletchleyite

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I believe that your supplier can cutoff supply remotely with out sending someone round but if you pay your bills. . .

If you don't pay your bill you can expect to be cut off, the mechanism doesn't matter. Providing for people who can't pay is a state benefits issue, not an issue for suppliers. Asda don't give you free food if you haven't got money when you go there.
 

talltim

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We have a smart meter here which was sent after my Dad requested it, but we haven't used it for at least a year or more, mainly because it would freeze and require resetting at least once or twice a week.
Sureleyyou have to use the smart meter, its hard wired into your electricity supply. It the display unit you probably don't use.
 

najaB

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I believe that your supplier can cutoff supply remotely with out sending someone round but if you pay your bills. . .
That would probably be preferable to getting into hundreds of pounds of debt.
 

AndrewE

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That would probably be preferable to getting into hundreds of pounds of debt.
It wouldn't if the alternative was your house freezing up and causing thousands of pounds worth of water damage...
 

Bletchleyite

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It wouldn't if the alternative was your house freezing up and causing thousands of pounds worth of water damage...

Best pay your bills then. You only need to heat to a couple of degrees above zero to prevent that in any case. In a terraced house you may not need to do anything as your neighbours do it for you when you're on holiday :) (I've never had frost protection kick in while away).
 

Baxenden Bank

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I've got a smart meter. It means I pay monthly correct actual bills in arrears with no estimates and no stupid payment plans. I fail to see any actual downside of this.
My mum has had two 'Smart' meters, and three in house displays and still get massively over-estimated bills.
 

najaB

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It wouldn't if the alternative was your house freezing up and causing thousands of pounds worth of water damage...
It would likely take a day or more to get cold enough to do any serious damage - by which time you would have spoken to your electricity supplier to arrange a payment scheme.
 

Baxenden Bank

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A: Nothing.

Most suppliers suggest that you cannot currently transfer as a 'Smart' meter user and it just becomes a normal meter and you have to start sending readings again. Or have a different 'Smart' meter installed.
 

Baxenden Bank

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If you don't pay your bill you can expect to be cut off, the mechanism doesn't matter. Providing for people who can't pay is a state benefits issue, not an issue for suppliers. Asda don't give you free food if you haven't got money when you go there.
The issue is the ability of the supplier to cut you off, remotely, even when you have paid your bill (or fully intend to do so when billed) for whatever reason. Just as BT can do right now with a few keystrokes at the exchange, or at some hackers site in Eastern Europe, Russia or China.
 

Baxenden Bank

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"Smart metering" and "estimated bill" don't go together.
Really, tell Norweb, or whoever they are now. Shall I supply copies of the bills or will you just accept that it happens. Just as, despite people saying it can never happen, the other day I watched a contactless payment go through on someone's credit/debit card (still in their wallet) when they presented a different credit/debit card to pay.
 

AlterEgo

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I believe that your supplier can cutoff supply remotely with out sending someone round but if you pay your bills. . .

There are a *lot* of protections in place to ensure that you won’t be cut off if you’re vulnerable, for example.
 

najaB

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Shall I supply copies of the bills or will you just accept that it happens.
Someone with a functioning smart meter, on an exact bill tarif can't get an estimated bill [Edit: Unless the billing system is FUBAR]. It's just not how it works - in order to get an estimated bill the meter would have to be uncontactable for an extended period (which stretches the definition of 'functioning').
Just as, despite people saying it can never happen, the other day I watched a contactless payment go through on someone's credit/debit card (still in their wallet) when they presented a different credit/debit card to pay.
If they had two cards in close proximity to the reader then it's entirely possible - that's simple card clash. If you're claiming that a contactless transaction went through on a card which was more than 15cm or so away from the reader then the laws of physics say that is simply not possible.
 
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ainsworth74

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I believe that your supplier can cutoff supply remotely with out sending someone round but if you pay your bills. . .
This is true but the usual protections apply as they would with traditional meters. The supplier should still try every which way to avoid cutting you off (i.e. it shouldn't be you miss one payment and suddenly your gas is cut off). So if you're on a credit meter they should switch to a prepayment meter (though only after they've tried to set up a repayment plan with you and either you've refused or not stuck to it). Even if you're already on prepayment meter they still shouldn't disconnect until they've tried to set up a repayment plan and have been out to visit you to make sure that they are allowed to disconnect (for example they can't disconnect a Pension between October and March). There has also been some argument as to wether they still need to got to court to get a warrant but I'm not clear on how that all panned out.

So yes, the supplier can cut off the supply remotely but if they fail to follow the traditional steps on that road then you can complain to them and I'm also sure that Ofgem would love to hear about it.
 

ainsworth74

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Most suppliers suggest that you cannot currently transfer as a 'Smart' meter user and it just becomes a normal meter and you have to start sending readings again. Or have a different 'Smart' meter installed.
Yes this is because, for whatever reason, the Government decided to rush the roll out so meters that were designed using the SMETS1 standard are usually supplier specific. Newer meters which are built to the SMETS2 standard should be inter-operable as they use a central shared network. Why the Government didn't just delay forcing the energy companies to roll out until SMETS2 and the shared network was ready to roll is beyond me but in theory from July 2018 any meter installed should be SMETS2. This does, of course, mean that those that already have a meter will have to have another meter fitted to bring it the SMETS2 standard (unless they get luck and the supplier can just update it remotely which may apply to some designs).
 

AlterEgo

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This is true but the usual protections apply as they would with traditional meters. The supplier should still try every which way to avoid cutting you off (i.e. it shouldn't be you miss one payment and suddenly your gas is cut off). So if you're on a credit meter they should switch to a prepayment meter (though only after they've tried to set up a repayment plan with you and either you've refused or not stuck to it). Even if you're already on prepayment meter they still shouldn't disconnect until they've tried to set up a repayment plan and have been out to visit you to make sure that they are allowed to disconnect (for example they can't disconnect a Pension between October and March). There has also been some argument as to wether they still need to got to court to get a warrant but I'm not clear on how that all panned out.

So yes, the supplier can cut off the supply remotely but if they fail to follow the traditional steps on that road then you can complain to them and I'm also sure that Ofgem would love to hear about it.

That’s all pretty true. I wonder if anyone would like to hazard a guess as to how many disconnections for debt there were last year in the whole of Great Britain.
 

NSEFAN

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There are a *lot* of protections in place to ensure that you won’t be cut off if you’re vulnerable, for example.
It's not the electric company cutting me off that concerns me, even by incompetence (such as one mistyped account number resulting in incorrect disconnection). It's someone else being able to remotely cut my power that's more concerning, either by accessing the smart meter directly or using a compromised system at the company offices. There's still a certain level of arrogance in the development of small, internet-connected devices; "who would bother hacking this?" being the attitude that eventually leading to someone suceeding. I'll be keeping my dumb meter for as long as I can, someone else can take them up and be on the receiving end of the vulnerabilities first! ;)
 
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