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TPE 2018 fare adjustments

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yorkie

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Back in 1996, an SDS (then known as Standard Day Single, and now called Anytime Day Single) from York to Scarborough was a reasonable £7.90. From Howden it was £9.10.

However over the years, TPE have increased numerous flows priced by them to ludicrous levels. In many cases, it is cheaper to buy fares priced by Northern.

TPE have been very aggressive with York to Scarborough. Current fares are bonkers:

  • SOR £27.70 (Anytime Return)
  • SDR £24.00 (Anytime Day Return)
  • SVR £21.30 (Off Peak Return)
  • CDR £18.90 (Off Peak Day Return)

  • SDS £20.60 (Anytime Day Single)
  • CDS £18.80 (Off Peak Day Single)

Fares from Howden to Scarborough are more reasonable, because they are priced by Northern (though, of course, they are arguably still too high for what is a subsidised public service)

  • SHR £22.20 (Anytime Short Return)
  • SDR £20.00
  • CDR £17.00

  • SDS £17.80
  • CDS £16.90

According to a friendly TPE Guard, TPE attempted - unsuccessfully I am pleased to say - to convince Northern to increase the price of Howden to Scarborough, in order to allow TPE to continue their relentless overcharging of customers. It is claimed that Northern, quite rightly, refused to do so.

As a result of it becoming common knowledge (and some staff recommending this to customers) that it was cheaper to buy a Howden to Scarborough ticket - thus giving some of the revenue for York to Scarborough passengers to Northern, TPE therefore had no choice but to reduce their fares.

So now passengers travelling from York to Scarborough can simply buy a ticket for their intended journey, without having to specifically request the ticket be issued from Howden, and without being penalised. But such adjustments are rare, and it is not the outcome TPE would have wanted.

Sadly York to Middlesbrough passengers, who have also faced unjustifiable fare rises in recent years, are out of luck, as their fares will not be reducing to match the cheaper fares from stations on the Saltburn/Whitby branches, which staff were actively recommending to customers (ensuring the anomalies rapidly came to the attention of TPE pricing managers).

As TPE price the cheaper fares between York and stations on the Saltburn & Whitby branches, TPE were able to simply increase the price those fares (in contrast to the Howden situation above). The CDR from York to Saltburn will increase by a whopping 17.5%. There is absolutely nothing to stop TPE doing this; there is no body with the powers to reign them in.

What few York to Whitby rail passengers there were left, will now surely defect to the more comfortable, more frequent, faster and cheaper Coastliner buses. Not that TPE will care; they'll still get their subsidy and they know that for journeys like York to Middlesbrough, there is no alternative but to take the train, so there'll still be plenty of people to pay the higher fares, so a few lost customers for other journeys isn't of any concern to them.

If anyone spots any more TPE fare adjustments feel free to post them here (though can we keep this particular thread for fares affecting TPE flows please), but I would advise against posting details of any loopholes/anomalies which can currently be used to undercut TPE priced flows, as TPE may take steps to remove them if they become aware of them (or if they become aware of high awareness of them), and not all Northern priced fares are as clear-cut as Howden to Scarborough, so could be at risk of being re-routed.
 
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yorkie

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York to Leeds CDR goes up from £13.80 to £14.60. This is an increase of 5.8% on a fare that is already massively overpriced. I can't really imagine paying that much for a 25 mile journey. The CityZap is £9 and you can travel any time, have more chance of a seat, and can return within a month (TPE charge £23.90 for the same flexibility).

York to Hartlepool CDR was only undercut by 90p for the Grand Central only SOR (which is valid at any time and you can return within a month), but now it's £3.10 extra compared to the GC Only SOR. Hartlepool suffers a similar fate to the Whitby/Saltburn branches mentioned above.

I've not looked at TPE fares much beyond the York area, I'll leave that to others, but what I've seen so far is not good news for TPE customers.
 

Starmill

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Are there any good sneaky splits for York to Middlesbrough? I use that route often.
No but TransPennine have slashed the price of their trains (despite existing severe overcrowding on many services) of their faster service to Darlington. Just £12.90 for an Off-Peak Return down from approaching £25 last year. TPE feel able to offer super cheap fares when there's money to be abstracted from other operators, even allowing horrible overcrowding to get worse as a result. On other routes where they feel their customers have less choice they feel able to jack up prices by up to 17% and hope that people will keep on paying more for a slower service - even if that service is far more likely to have free seats at most times of day. They are also encouraging people from the Teeside area to drive to Darlington (as a great many already do) rather than use local trains.

This is not across the board though, as they recently made Off-Peak Returns invalid on the 0806 Newcastle to Manchester service, so the price rose from £74.90 to £102.70 for the return. Of course, this was at the same time that they slashed fares to York on the same train. So they took a route where it was a good idea to split for a modest saving, and made it one where there was a huge saving available from splitting. The people offering split tickets must be very pleased :p
 
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CaptainHaddock

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No but TransPennine have slashed the price of their trains (despite existing severe overcrowding on many services) of their faster service to Darlington. Just £12.90 for an Off-Peak Return down from approaching £25 last year. TPE feel able to offer super cheap fares when there's money to be abstracted from other operators, even allowing horrible overcrowding to get worse as a result. On other routes where they feel their customers have less choice they feel able to jack up prices by up to 17% and hope that people will keep on paying more for a slower service - even if that service is far more likely to have free seats at most times of day. They are also encouraging people from the Teeside area to drive to Darlington (as a great many already do) rather than use local trains.

This is not across the board though, as they recently made Off-Peak Returns invalid on the 0806 Newcastle to Manchester service, so the price rose from £74.90 to £102.70 for the return. Of course, this was at the same time that they slashed fares to York on the same train. So they took a route where it was a good idea to split for a modest saving, and made it one where there was a huge saving available from splitting. The people offering split tickets must be very pleased :p

I don't think TPE have slashed their fares to the North East for altruistic reasons - it's more to do with undercutting the "XC Only" walk up fares that Cross Country have introduced over the past year or so. The XC Off Peak Return from York to Darlington is £13.00; how coincidental that TPE's Off Peak Return should be just 10p cheaper!

In comparison, on the Leeds to Darlington route (on which Cross Country do not offer an "XC only" walk up fare), TPE charge a whopping £33.50 for an Off Peak Day Return for a journey that takes less than an hour!
 

mikeg

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This selective pricing policy is going out of proportion and is sheer price gouging. Thirsk to York customers will see their CDR go up for the second time in twelve months, to rub salt in the wound the Northallerton to York CDR route TPE only is being held at £10.80.
Now I realise this is valid from Thirsk but not many people will think to check it. This is unjustifiable, it costs TPE if anything slightly more to transport people from Northallerton to York than it does from Thirsk - the ORCATS revenue lost to Grand Central with their infrequent and rammed service will be minimal. It's really taking advantage of people and I don't like it when a company does this.
 

Merseysider

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£1 in 1996 is equivalent to approximately £1.77 today.

Clearly, the fares mentioned in the OP have risen by far more than inflation.

(£7.90 -> £13.98)
(£9.10 -> £16.11)
 

Starmill

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I don't think TPE have slashed their fares to the North East for altruistic reasons

Quite. But both operators have some responsibility to manage their severe levels of overcrowding, which they are completely ignoring in pursuit of this. I'm all for fare cuts, but is this really the way to do it? It demonstrates that the prices charged don't have much to do with the availability of space and everything to do with price gouging.

t's really taking advantage of people

As far as I can tell this is exactly their corporate intention with some of these policies. Their new franchise has acted aggressively to sell more Advance tickets and dedicated walk-ups, thus poaching passengers from other train operators, in addition to huge price increases wherever else they can.
 
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yorkie

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I don't think TPE have slashed their fares to the North East for altruistic reasons - it's more to do with undercutting the "XC Only" walk up fares that Cross Country have introduced over the past year or so. The XC Off Peak Return from York to Darlington is £13.00; how coincidental that TPE's Off Peak Return should be just 10p cheaper!
Yes, the price war is very good for customers in terms of driving down the price. Who'd have thought YRK-DAR would be cheaper than YRK-MBR about 10 years ago?

XC are removing many (though not all) of their walk-up XC Only fares, so the only viable option for this journey will now be the TPE only. I would never consider purchasing the Any Permitted.
In comparison, on the Leeds to Darlington route (on which Cross Country do not offer an "XC only" walk up fare), TPE charge a whopping £33.50 for an Off Peak Day Return for a journey that takes less than an hour!
A non-Railcard holder can get the cost of that journey down to the Railcard discounted fare, if they know what tickets to ask for. It's like having a Fares Expert Railcard!
 

Solent&Wessex

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Other TPE changes include:

Changes to walk-up fares
Regulated fares will increase by 3.6%, which is the July 2017 inflation rate. These include Standard Class Season tickets, Off Peak Return, and some Anytime Day Return tickets.
Other product types will change by different amounts.

TPE-only walk-up fares
Some TPE-only walk-up products will change price or be removed from sale. We have also added new TPE Only walkup routes for some journeys on our Anglo Scottish route.

Advance changes
TPE Advance tickets have had their price frozen since September 2016. We are making some changes to Advance pricing from January, including the roll-out of Advance Purchase on the Day (APOD) fares to further routes across the TPE network, for the first time including long distance journeys to Manchester from Edinburgh, Newcastle and Cleethorpes. APOD fares will remain subject to availability and will not be available on all trains.

Restrictions changes
No major changes to restrictions are being made.
However, Middlesbrough branch “Not Via Darlington” restrictions for Off Peak Day Return have had exclusions removed for the 08:27 service from Middlesbrough. Therefore, the earliest weekday train on which the Off Peak Day Return will now be valid is the 09:27 service from Middlesbrough.

Anomalies resolved
We have resolved several anomalies including:
- York-Scarborough fares were more expensive than routes such as Scarborough-Howden (which is valid via York). This is no longer the case and customers travelling to York should be sold a ticket to York.
- Manchester-York Off Peak Return was cheaper than the Anytime Day Single; therefore it was cheaper to buy a return ticket even when making a single journey. We have introduced an Off Peak Single on this route.

Removal of administration fee for ticket changes on the TPE website
We have removed the £10 administration fee for online changes to the date or time of tickets which have been bought via the TPE Website or app.
If customers have bought tickets via the TPE Website or app and wish to change the date or time of these tickets, they should log in to “My Account” on the TPE website to make the change. The terms and conditions of the tickets are unchanged (for example, Advance tickets are still non-refundable) and any difference between the old and new fare will be payable.
For the avoidance of doubt, if customers have booked through any channel other the TPE Website and TPE App, then the £10 administration fee still applies.

Mobile tickets update

A new version of TPE’s mobile app is being launched during January that will see a number of visible improvements to its functionality including making it easier and quicker to buy tickets.
We will also be making more of our interoperable tickets available as e-tickets through the customer’s phone from February onwards, and will issue an additional brief in advance of this happening.
 

Starmill

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Manchester-York Off Peak Return was cheaper than the Anytime Day Single; therefore it was cheaper to buy a return ticket even when making a single journey. We have introduced an Off Peak Single on this route.
I like to think that it was me that got that one fixed :p of course, someone could have reported it before me.

Now how about introducing a blooming day return...
 

cactustwirly

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Didn't realise TPE was that expensive, GWR (same parent company) have some very reasonable fares, and I'd thought this would be true for TPE (obviously not).

I'd always thought that XC, Northern & SWT(especially) were the most price gouging.

Leicester to Birmingham CDR, is only £14.60, for a comparable journey on XC.
 

Deerfold

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What few York to Whitby rail passengers there were left, will now surely defect to the more comfortable, frequent, faster and cheaper Coastliner buses. Not that TPE will care; they'll still get their subsidy and they know that for journeys like York to Middlesbrough, there is no alternative but to take the train, so there'll still be plenty of people to pay the higher fares, so a few lost customers for other journeys isn't of any concern to them.

Whilst I'd agree that the rail fare from York to Whitby is unreasonably high, I'm not sure you can describe the Coastliner alternative as frequent. There's 3 services a day by rail (excluding overnight changes), 4 by Coastliner (2 on a Sunday).
 

Paul Duck

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Looking through updated restriction codes for Middlesbrough - York in the new year and the off peak day return (not via Darlington) will not be valid before 0930. Meaning the 0928 from Middlesbrough will not be valid with an Off Peak Day Return 'Not Via Darlington'. That's a lot of split tickets Middlesbrough ticket office will be selling in the New Year.
 

yorkie

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Looking through updated restriction codes for Middlesbrough - York in the new year and the off peak day return (not via Darlington) will not be valid before 0930. Meaning the 0928 from Middlesbrough will not be valid with an Off Peak Day Return 'Not Via Darlington'. That's a lot of split tickets Middlesbrough ticket office will be selling in the New Year.
Imagine someone with such a ticket being told their ticket was invalid because it was peak time. The correct excess is to the lowest priced ticket which is valid, which is also called Off Peak Day Return, but routed Any Permitted.

"Sorry sir/madam, this is a peak time service for Off Peak Day tickets routed not via Darlington. Although this train does not go via Darlington, the Off Peak Day ticket that allows travel via Darlington is valid, therefore I'll need to excess your ticket to that one"

You just couldn't make this stuff up.

Oh and another tip: get the cheaper ticket, and ask to change the route of the outward portion to "Any Permitted" in order to allow travel via Darlington. The ticket is then valid via Darlington, but coincidentally also on the 0928 avoiding Darlington.
 

wellhouse

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TPE have been very aggressive with York to Scarborough. Current fares are bonkers

Before long, there will be a Northern service between Scarborough and York

It will be interesting to see whether there is a fares war or an understanding to maintain the current high fares.
 

1B85

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Cheapest Manchester Airport - Edinburgh/Glasgow Advance - was £11.90, now £13.00 - a rise of almost 10%...
 
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Rover

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Cheapest Manchester Airport - Edinburgh/Glasgow Advance - was £11.90, now £13.00 - a rise of almost 10%...

£13 still represents good value though albeit it is a hefty increase. I don't know how many tickets are available at this fare which is the lowest tier but I'd be more concerned if the number made available were to decrease, whether it's possible to know this or not perhaps someone in the know can say?
 

LNW-GW Joint

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Given the equivalent fare is now £20.90 (anytime day single, according to the first post), that's still a rise at a rate considerably higher than inflation.
The regulated fares rise at RPI+1% (sometimes more, rarely less) by government decree (Lab, Con or Coalition).
So the benchmark for "gouging" should be higher than base Bank of England inflation.
There are also probably many more cheap fare opportunities than in 1996, especially over longer distances.
What is very confusing for the public is not knowing which of the many off-peak fares are regulated, and which not.
 

1B85

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£13 still represents good value though albeit it is a hefty increase. I don't know how many tickets are available at this fare which is the lowest tier but I'd be more concerned if the number made available were to decrease, whether it's possible to know this or not perhaps someone in the know can say?

Don't know, I just found that on their website. I haven't actually seen any £13 fares, just a statement on https://www.tpexpress.co.uk/special-offers/advance-bookings. I'm looking many months ahead at various dates and haven't seen any for that - the lowest appears to be £17.50 now.

The four lowest fare tiers used to be £11.90, £16.90, £22.90 and £28.90.

Looking precisely 12 weeks ahead to 5th March, the fares for that date are £23, £26, £29 and £33.50...
 
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