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Off-peak - Paddington to stations beyond Oxford

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corinthian

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I regularly travel between Queen's Park (QPW) and Kingham (KGM), generally aiming to catch a weekday 0822 service from London Paddington (PAD), returning in the afternoon on some subsequent weekday.

When I enter a journey commencing at Paddington in National Rail's or First Great Western's (FGW) website, I am told that Off-Peak Returns are not valid on the 0822 service. However, I noticed the other day that on the departure board at Paddington there is a notice saying that these tickets are valid for "stations beyond Oxford", i.e. including Kingham and this was confirmed to me by a ticket inspector.

Therefore, I have started buying an Off-Peak return from Paddington to Kingham for £28.50 and have used an Oyster card to get to and from Paddington, generally on the tube for which I pay £2.20 outbound and £1.60 return. I could take the 36 bus for £1 each way.

I notice that an Off-Peak return from Queen's Park to Kingham is £31.00. My first question is, if I buy this ticket, would it be valid for travel on the tube at a time that would enable me to catch the 0822 from Paddington? In other words, does the notion of off-peak validity affect tube travel at all?

Also, I have a Network Railcard, which of course is not valid on the 0822 service. I have tried experimenting with various split ticketing options and also with the idea of buying a Cotswold Line Railcard but have not found a cheaper way of travelling than Oyster on the 36 bus plus an Off-Peak return from Paddington to Kingham. Would this change if I needed to catch the 0700 service from Paddington to Kingham (or is the Off-Peak return valid on that also)? Sometimes I might travel later in the day than on the 0822 so do my options increase with use of the Network Railcard? e.g the 0921 from PAD arrives Reading at 0953 and Oxford at 1026 - any ideas where I might best split? It is dispiriting to think the timetable is only valid for about the next couple of months - I might have to go through all this again!

Finally, to whom should I complain about the false information being given by the National Rail and FGW websites? And do you think I can ask for a refund for past journeys where I just bought my tickets at a self-service machine in reliance on this false information?

Apologies for such a long first post and for asking so many detailed questions.
 
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John @ home

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an Off-Peak return from Queen's Park to Kingham is £31.00. ... if I buy this ticket, would it be valid for travel on the tube at a time that would enable me to catch the 0822 from Paddington?

Yes. From the National Fares Manual 02 CD:
Origin: QUEENS PARK(LDN)
Destination: KINGHAM
Ticket type: SVR OFF-PEAK RETURN
Route: + ANY PERMITTED
Restriction code: 4P
Restriction: Valid on MONDAYS-FRIDAYS (by any train other days)
OUTWARD TRAVEL
Services via OXFORD: By any train.
Services via SWINDON: Valid on the following trains:
Departing Paddington between 0903 and 1650, or after 1801.
The reference to Swindon is superfluous because this is not a permitted route between London and Kingham
RETURN TRAVEL
Valid on the following trains and all later trains
FROM: KINGHAM 0810 *

Would this change if I needed to catch the 0700 service from Paddington to Kingham (or is the Off-Peak return valid on that also)?
The SVR fare is also valid at 0700. See above.

any ideas where I might best split?
The £10 minimum fare for Network Card tickets on Monday to Friday makes splitting difficult for this journey.

to whom should I complain about the false information being given by the National Rail and FGW websites?
National Rail Enquiries
Customer Relations
Freepost RRLH-GGCC-SCRE
Rotherham
S97 3ZX

First Great Western
Head Office
Milford House
1 Milford Street
Swindon
SN1 1HL

do you think I can ask for a refund for past journeys where I just bought my tickets at a self-service machine in reliance on this false information?
Yes

John
 

corinthian

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Just to follow up, I bought an Off-Peak return from QPW to KGM. The barriers at Queen's Park did not let me through and when I "sought assistance" I had to argue with the guy at the barrier that I was entitled to travel on the tube at that time even though the ticket said "Off-Peak".

At Paddington, I got out of the tube automatically and also through the barriers to the mainline platform that I was leaving from.

However, on the way back, I was stopped at the barriers on the mainline platform at Paddington and also at the tube barriers.

I had had a change of plan so needed to go to Regent's Park instead of QPW, which I did without buying a tube ticket. At the exit barriers I went through an attended wide barrier (I was carrying lots of luggage), waved my ticket and sailed through, wondering whether I was entitled to do this. Was I?
 

yorkie

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I had had a change of plan so needed to go to Regent's Park instead of QPW, which I did without buying a tube ticket. At the exit barriers I went through an attended wide barrier (I was carrying lots of luggage), waved my ticket and sailed through, wondering whether I was entitled to do this. Was I?
Apparently so, but that's your cross London transfer finished with (officially), as you cannot break your journey there.
 
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