• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Arriva win new London Overground contract

Status
Not open for further replies.
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

Joined
9 Apr 2016
Messages
1,909
I notice that there is nothing on the London Overground section of the TFL website to tell passengers about the new Arriva franchise taking over from the current Arriva and MTR one. I am surprised as most TOCs normally have some mention when a new operator takes over the franchise.
 

Carlisle

Established Member
Joined
26 Aug 2012
Messages
4,511
I notice that there is nothing on the London Overground section of the TFL website to tell passengers about the new Arriva franchise taking over from the current Arriva and MTR one. I am surprised as most TOCs normally have some mention when a new operator takes over the franchise.

Maybe on an inter city franchises yes but the Metrolink concession for example was Stagecoach one day and RATP the next
 
Last edited:

Mikey C

Established Member
Joined
11 Feb 2013
Messages
8,271
I notice that there is nothing on the London Overground section of the TFL website to tell passengers about the new Arriva franchise taking over from the current Arriva and MTR one. I am surprised as most TOCs normally have some mention when a new operator takes over the franchise.

It's not a franchise like the ones that operate on NR though.

If anything it's more akin to the bus routes operating in London. If Arriva lose route 38 to Stagecoach there are no announcements, and apart from enthusiasts the change is fairly seamless other than (slightly) different buses.

In this case, the trains themselves stay the same, and in the same livery, so it has no impact on the public whatsoever!
 

Bletchleyite

Veteran Member
Joined
20 Oct 2014
Messages
113,569
Location
"Marston Vale mafia"
It's a completely pointless layer of profit which exists only for political reasons. It should have been directly operated by TfL from day one. As should Tramlink etc.
 

96tommy

Member
Joined
18 May 2010
Messages
1,076
Location
London
Having been on the Overground today I spotted....... 0 differences. WHat difference is the normal passenger most likely to see, stickers like Cross Country saying it is operated by DB/Arriva on the side of the trains
 

HH

Established Member
Joined
31 Jul 2009
Messages
4,505
Location
Essex
Having been on the Overground today I spotted....... 0 differences. WHat difference is the normal passenger most likely to see, stickers like Cross Country saying it is operated by DB/Arriva on the side of the trains

I don't know about the passenger, but the staff will see a few differences, e.g. I believe most ticket offices are slated for closure.

IMNSHO it would have been better for everyone if MTR would have won it, but I believe Arriva promised the world in a basket. Delivery will be another matter.
 

urpert

Member
Joined
1 Dec 2015
Messages
1,171
Location
Essendine or between Étaples and Rang-du-Fliers
That's true, Metroline have too much of a stranglehold on the London bus market (most of it gifted to them when First London threw in the towel), and of late Arriva were losing out in the bus tenders, but they are beginning to win routes whilst also dealing with a restructure of their London business.

It will still be the same Overground branded trains, uniforms, stations etc so Joe Public won't see any sort of real change. I'd like to see how things go when the new trains out of Liverpool Street replace the 315's and 317's there at the moment :)

Funny, from this side of the Thames it feels like Go-Ahead who have the stranglehold on the bus market!
--- old post above --- --- new post below ---
Having been on the Overground today I spotted....... 0 differences. WHat difference is the normal passenger most likely to see, stickers like Cross Country saying it is operated by DB/Arriva on the side of the trains

Given that Overground is actually a proper franchise, unlike the TOCs which aren't really franchises at all, there should be no externally visible change at all.
 

matt_world2004

Established Member
Joined
5 Nov 2014
Messages
4,581
Is the contract framed like the crossrail ones where full payment is only available for full operational reliability and other QSI indicators or is it a benchmark target with bonuses for going over those targets.
 

LLivery

Established Member
Joined
13 Jul 2014
Messages
1,717
Location
Southeastern land
When did they get rid of the TFL roundel from the tickets? That must have been very recently?

I bought several tickets over the summer at Sydenham without the roundel. Didn't have it on as recently as last month. Bought one two days ago and it seems its re-appeared. Sydenham must of been as special case.
--- old post above --- --- new post below ---
Who buys separate tickets these days in London...

I don't know... anyone who travels to outside London perhaps? ;)
 
Last edited:

swt_passenger

Veteran Member
Joined
7 Apr 2010
Messages
34,292
I meant on the Overground! Doesn't Oyster (and prepay) cover the entire Overground network?

It does, but they still have to cater for occasional travellers without Oyster or contactless, just like the underground still does.
 

edwin_m

Veteran Member
Joined
21 Apr 2013
Messages
28,692
Location
Nottingham
I meant on the Overground! Doesn't Oyster (and prepay) cover the entire Overground network?

There are card tickets for journeys to/from outside London that are also valid on the Overground - for example returns that include a Travelcard or singles/returns/seasons between an Overground station and anywhere outside the Oyster area. So unless these through tickets become some kind of hybrid of smart and magnetic or are abolished entirely, the Overground will probably have to handle card tickets until the distant date when they are fully eliminated from the national network.
 

ooo

Member
Joined
8 Jun 2015
Messages
707
Location
S
When I've been travelling with the family on the Overground we've just bought singles as paper tickets so we can use the railcard discount.
 

Mikey C

Established Member
Joined
11 Feb 2013
Messages
8,271
There are card tickets for journeys to/from outside London that are also valid on the Overground - for example returns that include a Travelcard or singles/returns/seasons between an Overground station and anywhere outside the Oyster area. So unless these through tickets become some kind of hybrid of smart and magnetic or are abolished entirely, the Overground will probably have to handle card tickets until the distant date when they are fully eliminated from the national network.

I originally wasn't trying to suggest that nobody used paper tickets, but that the number was so small that whether they had roundels on them or not was neither here or there in terms of Overground publicity.

Indeed the rapid take up of Oyster and prepay in London has been a great technological and social success.
 
Status
Not open for further replies.

Top