Rather than reply to individual posts. I was not suggesting that traincrew assist during disruption if they can't. But from what I have witnessed they very rarely do, and sorry I don't believe all of those wouldn't have been able to. I will restate an early comment, this was the situation before the recent issues had arose.
Sorry but please can we stop this nonsense that traincrew are these deity like figures who are beyond reproach and do no wrong.
The whole point is that you're making no point. Some traincrew are unhelpful. Some shop staff will shut early if they get half a chance. Some politicians and police officers are crooked. Some bus drivers will drive past you at the stop. Some priests abuse kids. Some couriers don't even try and deliver your parcels. Some bin men will take any excuse to leave anything. Some taxi drivers will rinse you when you've had a few beers. Some civil servants lie. Some paper boys chuck their bag in the canal. Some businesses pollute their environment and some managers fiddle the books.
What you're banging on about is human nature. There are some patently useless and unhelpful traincrew. There are plenty of useless and probably downright unpleasant people in the world in general. I still assert that 'very rarely do' is total rubbish except in an industrial dispute and as unlike the rest of us who have been open to some degree about what we do if not who we are, on both sides of the debate, you just keep making points that seem to have little to do with anything that cast wide ranging generalisations that you can't prove and that are actually rather offensive, without saying what your background is and how you've come to this position as an all seeing eye.
I work at a depot with traincrew in 3 figures. I could count on the fingers of two hands at most those in both grades who won't lift a finger to help, ever. They're generally the same people who are about as popular as the trots with their colleagues as well because they inevitably get caught up in covering their work. But as you keep being told, if I am spare and I'm told 'there's 9 hours 15 minutes of work to do with a legal break in it' then whether I like it not, and whether it's comprised of one diagram or bits of 4, is irrelevant, I have to do it.
Refusing a direct instruction on the railway on anything but safety grounds is still gross misconduct.
