I was down in Birmingham last week doing some travelling on the trains. All was going ok until i was due to catch a train from Derby to New Street, the 14.57 Plymouth service, Yes the HST not the referbished one thought. It came in 20 mins late but arrived New Street around the same. But that wasn't the main problem.
I wanted to catch the 17.03 to Newcastle due in New street 16.45 as it comes in off Bounemouth. Expected platform 9A 1708. Slightly late but never mind. At around 17.05 an annoucement was made its now going off 11A. So off we all went onto the concourse and over to 11A. A voyager was already in. Having seen the 17.10 Plymouth arrive on 11 just a few minutes early i decided to ask if it was the right train. The train manager didn't know where it was going and said "i think their taking it off Plymouth and putting it on 17.03".
Then a voice shouts "no this ones Plymouth the 17.03 Newcastle still at International" so it would be be around 15 mins late leaving.
5 mins later another change of plan. It is going to Newcastle so off came all the Plymouth passengers and on went Newcastle ones. 4 announcments were made onboard saying they had swapped the train around. Then a rumour went around that the 14.05 Paignton - Scotland was to finish at New Street due to engine problem so we would have 2 train load of passengers on a 4 car voyager.
So overall passengers on the following train were inconvienced.
14.05 Paignton - Scotland , finished Birmingham crammed onto late 17.03 service North.
13.45 Bounemouth - Newcastle, not sure if that even got to New Street before 17.35 when the 17.03 eventually left.
14.30 York - Plymouth, swapped train around i think it was cancelled and they all went onto Plymouth on the 18.10 service as there was no spare voyager set to make the 17.10 service.
17.03 Newcastle, after set swap and 2 passenger loads left 17.35.
I not sure if this was a one off but it was total chaos at New Street that afternoon.
Anyone else had problems like this ?
I wanted to catch the 17.03 to Newcastle due in New street 16.45 as it comes in off Bounemouth. Expected platform 9A 1708. Slightly late but never mind. At around 17.05 an annoucement was made its now going off 11A. So off we all went onto the concourse and over to 11A. A voyager was already in. Having seen the 17.10 Plymouth arrive on 11 just a few minutes early i decided to ask if it was the right train. The train manager didn't know where it was going and said "i think their taking it off Plymouth and putting it on 17.03".
Then a voice shouts "no this ones Plymouth the 17.03 Newcastle still at International" so it would be be around 15 mins late leaving.
5 mins later another change of plan. It is going to Newcastle so off came all the Plymouth passengers and on went Newcastle ones. 4 announcments were made onboard saying they had swapped the train around. Then a rumour went around that the 14.05 Paignton - Scotland was to finish at New Street due to engine problem so we would have 2 train load of passengers on a 4 car voyager.
So overall passengers on the following train were inconvienced.
14.05 Paignton - Scotland , finished Birmingham crammed onto late 17.03 service North.
13.45 Bounemouth - Newcastle, not sure if that even got to New Street before 17.35 when the 17.03 eventually left.
14.30 York - Plymouth, swapped train around i think it was cancelled and they all went onto Plymouth on the 18.10 service as there was no spare voyager set to make the 17.10 service.
17.03 Newcastle, after set swap and 2 passenger loads left 17.35.
I not sure if this was a one off but it was total chaos at New Street that afternoon.
Anyone else had problems like this ?