It seems the theory is that there are refuge areas every 2.5km. If you can't get to one, they will see you on the CCTV and use the overhead monitors to close your lane and divert traffic around you.
This doesn't universally work - I've seen a stationary vehicle on the hard shoulder with it open to traffic. However, technology will no doubt provide an improvement on this - for example, if we had ANPR at every gantry[1], it would be easy to recognise if a vehicle had entered a section in a given lane and not left it. This could allow the speed limit to be set to 40 with a note "stationary vehicle" automatically, and prompt staff to view the CCTV to see where it is and close the appropriate lanes (which might even be lane 3 or 4) including potentially a buffer lane[2] - much safer than a traditional motorway where a car stuck anywhere other than the hard shoulder is in a huge amount of danger, as is anyone in it who can't necessarily get to safety.
The next logical progression is automatic analysis of the CCTV to see where it is. That isn't far off.
A further one is to allow drivers to report problems. If anyone has used the free satnav Waze (a Google product these days, though they bought it in) they will notice that this allows drivers to report problems with a couple of taps on large buttons which are then relayed to other drivers. Confidence in the reports can be based on how many people report something based on how much traffic there is, and you can also quickly tap to say "not there any more". This is so much quicker than dialling 999, and the confidence level based on the number of reports is useful in weeding out people being silly with the app.
You then progress onto cars which, if a collision is detected, report it automatically.
[1] This could be coupled with average speed enforcement which would stop the "speed up to the GATSO then brake" approach some drivers use on the earlier setups - the whole point of the speed regulation is, other than safety, to prevent "brake light cascades", and this approach causes them.
[2] Am I the only driver who, on seeing a stationary vehicle on the hard shoulder, prefers to pull out and leave a clear lane between me and them? I've had people undertake me on a quiet motorway when doing this, which is frustrating as I do it for their safety, not to sit lazily in the middle lane, and pull back once I have passed.