Yes I will get a refund, it was not really the tour operators fault, but still very annoying and disappointing.
I have not had much luck with main line steam tours this year, I was booked on one this coming November, also around Kent, but it was cancelled, I don't know why.
Then there were the problems with WCR that caused cancellations, postponements or diesel haulage instead.
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I don't know why that happened, it was due to take water at Basingstoke from about 0830 - 0850 ish, but the Woking stop was only meant to be a pick up for 2 or 3 minutes I think. I don't know if there are any realtime, times for the trip published yet.