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W Driver Only Operated Trains (DOO) discussion

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Carlisle

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This is all up in the air rhetoric though.

What does it mean?

Using the latest technology providing it's clearly safe to allow assets to be used as productivity as possible,.
Surely better that than plans for service cuts and bustitution in a few years time with the inevitable redundancies that will eventually bring :D
 
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LowLevel

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Would that ever be particularly likely on Intercity Great Western services. Busier than ever seems more likely. It sounds like they're cooling off a bit on DOO or DCO West too.
 

Carlisle

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It sounds like they're cooling off a bit on DOO or DCO West too.

Well that wouldn't be a great move by DFT allowing First to completely cave in to union pressure straight away if they expect quite a few other franchises to endure possibly long battles with their unions to implement DCO in the coming years,
 
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bnm

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Open letter to customers from FGW's MD Mark Hopwood:

"Dear customer,

"Later this evening the RMT has asked its members who work for First Great Western to take strike action over our proposals to introduce a new fleet of Super Express Trains from 2017. This coincides with the union's planned industrial action on the Tube and other train operators.

"These trains are at the centre of our plans to deliver the biggest fleet upgrade on our network in a generation, helping create three million more seats a year and allowing us to bring you faster, more frequent journeys.

"Fully-equipped kitchens on every train will mean we will be able to serve quality hot and cold food directly to customers at their seats for the first time on any journey over an hour. And our proposals would also allow us to get you moving more quickly when things do go wrong and services are disrupted.

"This is the kind of service should expect from a 21st century railway. But we can't deliver such improvements if these new, state-of the-art trains are operated in the same way as trains built in the 1970s.

"We know some of our colleagues are worried about the impact these changes may have on their jobs, which is why we have made a number of commitments, including:

More, not fewer, colleagues on board trains, with their existing pay and conditions protected
A safety competent train manager planned on every new train - that's more train managers on more trains than there are today
No compulsory redundancies for station and customer service staff
Appropriate development opportunities and help for colleagues to apply for other roles if they don't want to work on the new trains
Food and drink served by a member of staff on every journey over an hour on the new trains
"There will, however be an impact on some of our engineering depots when maintenance work on the new trains transfers to the train provider as part of their contract procured by government. While we can't change that decision, we can make sure the transition for those people affected is as easy as possible - and we will offer a voluntary redundancy scheme.

"Earlier this week we proposed additional commitments to address the concerns of the RMT and our colleagues, while still allowing us to deliver the improved service you, our customers, expect from a 21st century railway.

"We had hoped this would be enough to avoid strike action, but unfortunately, the RMT did not endorse these proposals, so it is likely that strike action will affect our services from this evening to early Saturday this week. We will be running as many of our trains as we can, but your journey may be affected. Please check before you travel at FGW.co.uk/strike

"In the meantime I am determined to continue talking to the RMT to try and find a way to resolve this matter, while making sure we can operate the new trains in a way that delivers the best possible service for our customers.

"I'm sorry in advance for any inconvenience this may cause you and thank you for your patience.

"Yours sincerely,

"Mark Hopwood, Managing Director, First Great Western"
http://www.getreading.co.uk/news/reading-berkshire-news/train-strike-first-great-western-9608539

Statement from the **** (self censored word now deemed inappropriate):

8 July 2015
RMT

First Great Western

Our Ref: HC/14/2
8th July 2015


Dear Colleagues

INTERCITY EXPRESS PROGRAMME - TALKS BREAKDOWN – STRIKE IS ON

This morning I attended talks with First Great Western in an effort to resolve the current dispute.

Unfortunately, at the present time, the company still feel that the configuration of the new Super Express Trains is out of their control and that it would be in the best interests of the company to have Driver Only Operation and to remove the buffet cars.

We obviously do not agree as we are of the opinion that the design of the new fleet of trains is a matter for First Group and that there is still time to modify the rolling stock.

We were also unable to reach agreement on the future of the Fleet/Engineering Grades and FGW would not provide this union with a assurance that the TUPE regulations will be adhered to.

Therefore, the 48 hour strike remains on.

To remind you, all RMT members at First Great Western are instructed not to book on for any shifts that commence between:-

• 18:30 hours on Wednesday 8th July 2015 and 18:29 hours on Friday 10th July 2015.

In addition, members are instructed not to work any overtime, between:

• 18.30 hours on Friday 10th July 2015 to 23:59 hours on Saturday 11th July 2015.

Some members may have seen management’s ‘Fastline’ bulletin which is causing some confusion. To clarify members are not expected to work any overtime between 18:30 hours on Friday and 23:59 on Saturday, despite management saying that you should work your normal shifts. If you have any questions or queries about the strike or the overtime ban then please speak to your RMT representative.

Additionally, the RMT is organising a strike rally today, staring at 17:30 hours at Paddington Railway Station. If you are in London today, then I would encourage you to attend this rally.

I applaud you for your continued support on this issue and urge you to keep up the fight.

Yours sincerely

Mick Cash
General Secretary
http://www.rmt.org.uk/news/intercity-express-programme-talks-breakdown--strike-is-on/
 
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Kite159

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Ah well, Mike Cash gets what he wants.

And everybody has the suffer, guards will become public enemy number 1, customers have to rearrange transport.

Hopefully that demo at Paddington will go off without anybody being attacked.

All because he isn't happy that the maintenance of the new trains will be carried out by Hitachi in different depots than the current HSTs, standing in the way of progress.
 
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yorkie

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Isn't there one amongst the safety videos uploaded onto youtube which gave a real-life example where the driver got distracted by the goings-on on the platform and ended up with a SPAD because he wasn't paying full attention to things in front of him? ...
Maybe there is, but whatever examples you provide have counter-examples e.g. Bellgrove.
All trains imo should have a guard with drop light windows so that he could immediately stop a train when a safety incident occurs during departure...
I can see even more claims against rail staff like the Grimsby and James St incidents. How far should the nannying go? A Guard may not be able to see everything going on with a 12 car train, and would the Guard always have to walk to the rear in order to comply with this requirement? Would long trains not require multiple Guards?
--- old post above --- --- new post below ---
I don't like anecdotal evidence, particularly where my experience is limited, but I did London to Dover in March, out via HS1, return on the 'lignes classiques'. On the outbound leg the OBM did a full ticket check once after Ebbsfleet, then walked through again after Ashford but without an Avantix. On the return train via Chatham I saw the Guard at least four times checking/going to check tickets......
That's the opposite of my experience which was right round the loop. The only ticket checking was by the OMBs. No ticket checks by the Guard.
--- old post above --- --- new post below ---
... standing in the way of progress.
I think that's the main aim of unions today (I'm in a union myself; I find the language they use to be far too 'militant' though, but not as militant as the RMT obviously!). A far cry from the days of Thomas Hepburn.
 

HowardGWR

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Looked at from afar, it would appear that we have (some) sheep led by donkeys.

I cannot see that arguing about safety, on what was posted earlier in this thread, can possibly wash (I have read it all). either large parts of the network are unsafe, because the drivers open and close the doors, or they are not.
 

Flamingo

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Well, the people who best understand the feasibility of the companys proposals, and the impact it will have on standards, are the staff.

If this was simply about staff not wanting to change a method of working, the dispute would be over how much are we going to be paid to adopt the new methods, as everybody can be persuaded to change for the right price.

This is about the safety, security and standards on the IEP trains. FGW can try and dress it up in as much spin as they like about dinosaurs wanting to keep old methods of working, but what staff recognise is that the old methods have been in place for so long because they are tried, tested, understood, and above all, they work!

Looking at the language used in internal communications to staff (some of which have been reproduced on this thread), and the timeline of both the "reassurances" and "Management Question and Answer" sessions, which only were publicised and happened AFTER most staff had received their ballot papers and voted, I have reached the conclusion that management only released the later information as a sop to the PR machine, and they WANTED this strike to happen.

Either so they would be able to say they are no longer bound to any of the so-called commitments made in the first letter we received, or so they can return to the DfT and say it's proving harder to enforce the changes than anticipated.

Nobody from inside the company has yet answered the simple question "If East Coast can give the commitments, why can't FGW?". I have had replies ranging from "East Coast have a different customer profile" (WTF!) to "Maybe it's being trialled with us" (possibly more honest).

The use of a trolley only has been tried - it was a failure. Why does everybody think that the Mini-Buffets were built? They were all trains that had trolleys, and can everybody remember that within a very short time after introduction, the trolleys were in a static position in coach A with everybody queueing up to be served tepid tea and warm beer in a vestibule, as getting them through five (as was then) standard class carriages was proving impossible.

Those who seem to think that management know all the answers, and the troops should shut up, do what they are told, and be grateful we have a job, should reflect back on the history of decision-making in the railways over the past twenty years, and look to see which decisions were made by TOC managements for the good of the passengers, and which were made for the good of the TOC shareholders - and how many worked, and how many proved to be wrong.
 

yorkie

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Looked at from afar, it would appear that we have (some) sheep led by donkeys.

I cannot see that arguing about safety, on what was posted earlier in this thread, can possibly wash (I have read it all). either large parts of the network are unsafe, because the drivers open and close the doors, or they are not.
They certainly are not. Clearly the majority of rail passenger journeys made in Great Britain are made - at least in part - on DOO trains (LU is a huge proportion of that, along with many more journeys made in the London & SouthEast area).
 

the sniper

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Love the respect you pay to the FGW MD over RMT, I'm sure he really appreciates your support and loyalty to the cause.

If I were going to be childish I'd have prefaced his statement with 'Open letter to customers from the disingenuous'... :roll:
 

bb21

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Using the latest technology providing it's clearly safe to allow assets to be used as productivity as possible,.

I'm not sure the safety case is as clear as you made out. I have given you several reasons why there are inherently more risks with driver dispatch.

Surely better that than plans for service cuts and bustitution in a few years time with the inevitable redundancies that will eventually bring :D

Scaremongering much? Why would there be bustitutions and inevitable redundancies?

The RMT is **** at PR.
They need a spin doctor, maybe nick one from at TOC?

They do.

Maybe there is, but whatever examples you provide have counter-examples e.g. Bellgrove.

That is not a counter example. IIRC in the Bellgrove incident, the guard (and presumably the driver, too) failed to observe the signal aspect. This failure is a human error, so it is equally likely that it can be made by a driver dispatching himself (and even more so I would suggest with all these other things he had to pay attention to at the same time). At least with two people, you have a good chance of the other one observing the signal should one person make the mistake. With just the driver dispatching, you are stuffed should he make this mistake.

I can see even more claims against rail staff like the Grimsby and James St incidents. How far should the nannying go? A Guard may not be able to see everything going on with a 12 car train, and would the Guard always have to walk to the rear in order to comply with this requirement? Would long trains not require multiple Guards?

Doing the utmost to ensure the safety of everyone in hazardous environments is not nannying. Claims against staff should not be an issue if all staff follow the instructions contained in the Rule Book. If a platform has severe curvature to the extent that the guard does not have a clear view of the entirety of the platform-train interface, I would expect dispatch staff to be mandatory, who can provide a signal to the guard should an incident outside the guard's vision occur, with the brakes applied if necessary. If the driver were the only one in the dispatch process, this would not be possible.

Yes, I have seen idiots getting too close to a moving train way too many times, especially on Friday and Saturday nights. Most of the time they realized what they were doing after a stern warning from either the dispatcher or the guard.

Looked at from afar, it would appear that we have (some) sheep led by donkeys.

I cannot see that arguing about safety, on what was posted earlier in this thread, can possibly wash (I have read it all). either large parts of the network are unsafe, because the drivers open and close the doors, or they are not.

Sheep led by donkeys? Do you have any actual counter-arguments?

Large parts of the network are inherently less safe than if operated with a guard imo. The only reason it is difficult to establish this statistically is the overall high standard of safety of the operations in this country hence a very small statistical sample of accidents to draw any conclusion from. It is not beyond the wits of anyone to see that the risks are increased without the guard in the dispatch process.

I can think of several examples where the presence of the guard could almost certainly have prevented the incident - the aforementioned Shenfield metro incident being one. I struggle to think of one example where the absence of the guard could almost certainly have prevented the incident, with the driver equally likely to make the same mistake as the guard.
 

the sniper

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I cannot see that arguing about safety, on what was posted earlier in this thread, can possibly wash (I have read it all). either large parts of the network are unsafe, because the drivers open and close the doors, or they are not.

They certainly are not. Clearly the majority of rail passenger journeys made in Great Britain are made - at least in part - on DOO trains (LU is a huge proportion of that, along with many more journeys made in the London & SouthEast area).

It's all about relativity. DOO is a compromise, normally 'safe' in ordinary operating conditions. Would your preference be though to be on train if the only trained person onboard in authority became incapacitated/unavailable? This is taking into account you've personally received absolutely no benefit from a train running DOO? It's unlikely, but you could be in this situation at any time on a DOO service. I don't get why anyone would want to encourage the possibility of that scenario given that you see absolutely no benefit in return for DOO.

My view isn't helped by some folk here seeming to revel in the idea that the TOCs/DfT will be getting one over on the Guards.
 
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HowardGWR

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My view isn't helped by some folk here seeming to revel in the idea that the TOCs/DfT will be getting one over on the Guards.

Well hopefully that does not include me. To my mind, either the DOO system is safe or it isn't. The only organisation that should rule on that is that which is responsible for safety on the railways (ORR) and certainly neither the FGW nor RMT.
 

the sniper

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Well hopefully that does not include me. To my mind, either the DOO system is safe or it isn't. The only organisation that should rule on that is that which is responsible for safety on the railways (ORR) and certainly neither the FGW nor RMT.

No not you. :)
 

WatcherZero

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Only time ORR has ruled on it to my mind was after the passenger accident at Brentwood in 2011, they ruled regular inspections had to take place of self dispatch equipment (i.e. mirrors and CCTV), and that Network Rail staff should be trained and authorised to ride in cabs for the purpose of inspection (this practise had apparently been stopped via a company directive). In 2013 they ruled their advice had been acted upon and closed the accident response.
 

Flamingo

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Well hopefully that does not include me. To my mind, either the DOO system is safe or it isn't. The only organisation that should rule on that is that which is responsible for safety on the railways (ORR) and certainly neither the FGW nor RMT.

Cost-risk analysis is always difficult, especially when considering incidents that have a low incidence like major train crashes.

However, the reason for the low incidence is the presence of a whole safety package, which is in part technical, part operational planning, part design, and part human. The most flexible part of this is the human factor, which has the ability to react to the unexpected. The unexpected (or buggerance factor) is the part that is most difficult part to design out of the system, plan out the system or put mechanical / technical devices in place to protect against. It is also the rarest thing to happen, as it is by definition, unexpected.

An introduction to a book on railway signalling I have (but not in front of me) goes something like "If trains always ran to time, and never broke down, there would be no need for signalling". The same can be applied to the need for a guard - if trains always ran to time, never broke down, and the passengers were always sober, well-behaved, bought tickets, knew where they were going and never got ill, the railway would not need guards.

DOO trains MUST have unruly passengers, ticketless travel, lost / ill / confused individuals, break down, crash, derail, catch fire etc, which on a train with a guard can be dealt with without becoming a major emergency. As an example, there are significantly fewer incidents with mass passengers detraining themselves on a train that had a guard (I can't recall any, but I'm sure someone will correct me if I say never).

The vast majority of trains with guards do not have significant operating incidents, in the same way that trains operating DOO do not. However, there are a lot of things a guard does that protect the safety and comfort of travellers which will be missed if they are not there. They are like house insurance - how many people need it - in 25 years of living in my own house I have never claimed on it. Does that mean I don't need it?

I don't travel on DOO trains. What do the people who do think of them? Late night and early morning, would you be happy for you or your wife/aged mother/kid sister to be on her own on a DOO train or prefer a train with a guard?
 

Dave1987

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If FGW want the Driver to release and close the doors then should have proposed a system like XC do where the guard gives the driver 1-2 on the bell and then 2 to start.

One of the FGW guards on this thread mentioned earlier that FGW wanted this DOO rubbish so they didn't need to pay O/T during disruption or pay RDW if someone was sick or they couldn't cover the turn.

FGW have come out with the usual PR rubbish. How on earth does the 18% extra seats (or whatever figure it is) have anything to do with the this dispute over staffing?
 

Flamingo

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If FGW want the Driver to release and close the doors then should have proposed a system like XC do where the guard gives the driver 1-2 on the bell and then 2 to start.

One of the FGW guards on this thread mentioned earlier that FGW wanted this DOO rubbish so they didn't need to pay O/T during disruption or pay RDW if someone was sick or they couldn't cover the turn.

FGW have come out with the usual PR rubbish. How on earth does the 18% extra seats (or whatever figure it is) have anything to do with the this dispute over staffing?

We already had a system like that with 180's, and it would be acceptable to most staff.

DOO and the ability to operate trains without a guard under any circumstances is the combination that is unacceptable...
 

SpacePhoenix

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Yes, I have seen idiots getting too close to a moving train way too many times, especially on Friday and Saturday nights. Most of the time they realized what they were doing after a stern warning from either the dispatcher or the guard.

With a lot of modern stock there's no drop-down windows so would it make any difference in them situations where there's no drop-down window? The guard won't see it unless the coach they're on passes by the incident and the dispatcher if any how would they get the attention of the train crew? With the quick acceleration of some units, would the incident be over before either the guard, driver or dispatcher are even aware of it?
 

bb21

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With a lot of modern stock there's no drop-down windows so would it make any difference in them situations where there's no drop-down window? The guard won't see it unless the coach they're on passes by the incident and the dispatcher if any how would they get the attention of the train crew? With the quick acceleration of some units, would the incident be over before either the guard, driver or dispatcher are even aware of it?

... which is why I am an advocate for droplights. All rolling stock should be fitted with it imo. The lack of droplights probably reduced the effectiveness of having a guard during the dispatch process somewhat.

But that is not the only benefit of having a guard during the dispatch process. An extra pair of eyes on the signals, or even just have the guard monitoring the CCTV as the train pulls out of the platform (with appropriate mods if droplights cannot be added to some trains) while the driver concentrates on driving would add an extra layer of protection compared to dispatch solely by the driver, and partially offset the risks introduced when guards could no longer watch the platform-train interface directly.

If the incident is over before anyone can do anything about it, obviously there is not much you can do, and those cases can probably be excluded from consideration.
 

HH

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Can I see these statistics please? Would the "alleged" improvements be down to driver door release or driver dispatch?

The improvements are real, measured, but commercially sensitive and not in the public domain. As I understand it the main improvement comes simply from having one person involved rather than two. Certainly having seen driver, guard and 4 platform staff trying to dispatch a train at Derby, the idea that 'too many cooks spoil the broth' seems reasonable.

Of course I forgot that safety cases can be ignored as long as the trains leave on time.

Perhaps you do forget the safety case. Are you saying that TOCs forget to do them on adopting DOO? Or is it just empty rhetoric?

FGW are proposing something for no real financial benefit if all are as promised unless they start off with the intention that less than the promised number of staff would actually be used. You wonder why people are sceptical?

Well, seeing as I keep telling you why there is a financial benefit, this seems to be yet another piece of empty rhetoric.

--- old post above --- --- new post below ---
I'm deeply interested in this exciting parallel universe where scarcely used railways are so keen to encourage all these extra passengers onto their empty trains! I can't say I'd noticed trains leaving major stations being ghostly quiet during the peak hours...

There are very full trains and there are trains that are less full. There's also additional, new rolling stock that needs additional passengers to make DfT's business case. Now do you get it?

--- old post above --- --- new post below ---
I see your one of these that puts performance above safety then :roll: :roll:

I see we're on a roll of empty rhetoric today. I, personally, haven't put anything before anything. I've been trying to explain to the hard of understanding what the business case is.

But as you well know, every single DOO scheme has been risk assessed and deemed safe. If DOO is so unsafe, where are all the fatalities?

--- old post above --- --- new post below ---
Late night and early morning, would you be happy for you or your wife/aged mother/kid sister to be on her own on a DOO train or prefer a train with a guard?

I definitely support someone on all trains late at night - as long as they were a visible presence. That's regardless of whether the train is DOO or not.
--- old post above --- --- new post below ---

The use of a trolley only has been tried - it was a failure.

And I agree with this as well. Trolley only is not a good idea on proper InterCity trains. What are FGW going to do to the highly successful Pullman?

--- old post above --- --- new post below ---
IIRC in the Bellgrove incident, the guard (and presumably the driver, too) failed to observe the signal aspect. This failure is a human error, so it is equally likely that it can be made by a driver dispatching himself (and even more so I would suggest with all these other things he had to pay attention to at the same time). At least with two people, you have a good chance of the other one observing the signal should one person make the mistake. With just the driver dispatching, you are stuffed should he make this mistake.

Actually with two people you have double the chance of a mistake being made. It's actually one of the reasons given for why DOO can be safer!
 
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bb21

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The improvements are real, measured, but commercially sensitive and not in the public domain.

Oh, so "I know something you don't". Commercially sensitive? Seriously?

As I understand it the main improvement comes simply from having one person involved rather than two. Certainly having seen driver, guard and 4 platform staff trying to dispatch a train at Derby, the idea that 'too many cooks spoil the broth' seems reasonable.

That is your perception. I personally feel much safer with a competently-trained guard onboard than a driver doing dispatch and I have already stated my reasons repeatedly.

Perhaps you do forget the safety case. Are you saying that TOCs forget to do them on adopting DOO? Or is it just empty rhetoric?

I said no such thing. I said that there are inherent risks associated with driver dispatch and having a guard could have prevented some of the incidents from occurring, or escalating, notably the Brentwood incident.

Well, seeing as I keep telling you why there is a financial benefit, this seems to be yet another piece of empty rhetoric.

Care to explain that in greater details? The only reference I see you making in this thread is in Post 669 where you referred to your arguments in another thread. Without any knowledge of what you are referring to, I can only put you down to empty rhetoric too.

The only other reference I notice from you is to "roster efficiency". Care to explain more? Do you mean less onboard staff than current being rostered?

Actually with two people you have double the chance of a mistake being made. It's actually one of the reasons given for why DOO can be safer!

Classic fallacy when working with probability.

Compare the situation with just a driver and one with the same driver and a guard. In the latter case, should the driver make a mistake, there is a good chance that the guard would spot the error and correct it. Without the guard, there is little chance the error would be corrected. Not exactly rocket science.

Using your logic of adding up the probability of errors occurring by individuals, with a sufficiently large number of individuals involved, there would be certainty in an error occurring and no chance of there being no errors made, which is quite clearly absurd.

If the safety cases were built on the same arguments you are using, I really do fear for their merits.
 

HowardGWR

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I have not seen anyone argue that on-train presence of what I earlier in this thread called a 'senior steward' (train manager if you like) is other than necessary, mandatory, IMO, on longer distance trains. At night, one sometimes needs the equivalent of bouncers, as well, due to the unfortunate element of the travelling public that requires this supervision.

All that has nothing to do with safe arrival and dispatch of trains by modern methods.
 

HH

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Oh, so "I know something you don't". Commercially sensitive? Seriously?

Yes. Why would it not be?

I said no such thing.
You said that safety cases were ignored. Are you withdrawing that (clearly false) accusation?

Care to explain that in greater details? The only reference I see you making in this thread is in Post 669 where you referred to your arguments in another thread. Without any knowledge of what you are referring to, I can only put you down to empty rhetoric too.

You don't understand that better performance and better customer service generate more passenger satisfaction? Or you don't understand that more passenger satisfaction leads to more revenue? Tell me and I'll try to write an idiot's guide.

The only other reference I notice from you is to "roster efficiency". Care to explain more? Do you mean less onboard staff than current being rostered?

You don't understand a lot do you? Firstly, when you deal with safety critical staff you need more spares. Safety critical staff also have extra training. Often with safety critical guards you have full crew working, which leads to less efficient diagrams. Tell me which of these you don't understand.

Classic fallacy when working with probability

You don't understand logical fallacies either I see. While it's possible that a guard might see a driver error and correct it and vice versa, it's clearly possible that he might not see it or not correct it. We have Merseyrail as a good example. We also have the recent TPE case. In both the driver did nothing. In either case, if the driver had been responsible would the mistake have been made?
 
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68000

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Well hopefully that does not include me. To my mind, either the DOO system is safe or it isn't. The only organisation that should rule on that is that which is responsible for safety on the railways (ORR) and certainly neither the FGW nor RMT.

DOO is demonstrably safe. I have been commuting into work in the Glasgow area for 22 years on DOO services
 

HH

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DOO is demonstrably safe. I have been commuting into work in the Glasgow area for 22 years on DOO services

If we go back to slam door stock, in the glorious age of BR, the doors were passenger-operated. Presumably none of those trains should have run... :lol:
 

the sniper

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The improvements are real, measured, but commercially sensitive and not in the public domain.

That's convenient/unfortunate...

As I understand it the main improvement comes simply from having one person involved rather than two. Certainly having seen driver, guard and 4 platform staff trying to dispatch a train at Derby, the idea that 'too many cooks spoil the broth' seems reasonable.

Can you name one instance where too many people involved in the dispatch procedure has been cited as casual or contributing factor in an incident or accident? We can point to instance where DOO has.

Well, seeing as I keep telling you why there is a financial benefit, this seems to be yet another piece of empty rhetoric.
You don't understand that better performance and better customer service generate more passenger satisfaction? Or you don't understand that more passenger satisfaction leads to more revenue? Tell me and I'll try to write an idiot's guide.

Isn't your reply rhetoric in the absence of evidence?

Actually with two people you have double the chance of a mistake being made. It's actually one of the reasons given for why DOO can be safer!

Where's the evidence for this?

According to this DOO caries a greater risks of a SASSPADs: http://www.rssb.co.uk/Pages/research-catalogue/PB009807.aspx
 

bb21

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Yes. Why would it not be?

Then you can't expect to convince others while withholding important parts of your evidence.

You said that safety cases were ignored. Are you withdrawing that (clearly false) accusation?

No, that is not what I said. I challenged you on your assertion that "trains run more promptly with driver operated doors" and it doesn't matter what people on here think.

You don't understand that better performance and better customer service generate more passenger satisfaction? Or you don't understand that more passenger satisfaction leads to more revenue?

Any evidence that this is what has been happening / not happening?

Reading back and thinking about your claim a little more, I am not entirely convinced that this is necessarily the case, ie. driver dispatch leading to higher passenger satisfaction. The issue seems far less clear cut as you made out even if one would expect this to be broadly true. Speaking from experience, on several occasions, I have had doors shut on me despite only being a couple of steps away because the driver could not see me, together with a few other passengers, running down the stairs, hence angry customers especially when a connection was missed due to an earlier late-running service and the perception that the door was deliberately shut in front of them. I have also had experience on parallel services with guards who could see passengers running down the stairs and waited a couple of extra seconds despite dispatchers already having blown his whistle. Obviously a direct comparison is not possible, but not all schedules are water tight, and guards would be able to use their own professional judgement to decide whether waiting a few more seconds to allow some late-running passengers on, sometimes through the local door, would impact on progress further down the line, whereas with driver dispatch, no chance. Of course guards might not let these passengers on, but that again is no worse than no guard. Even if the train ended up 1 or 2 minutes late, it is not a given that those already onboard would be annoyed with those who made the train having a positive experience instead of a negative experience.

Tell me and I'll try to write an idiot's guide.

There is no need for this, is there? Is it a crime now to ask you to explain your assertions further, or is everyone expected to know everything you know? :roll:

You don't understand a lot do you? Firstly, when you deal with safety critical staff you need more spares. Safety critical staff also have extra training. Often with safety critical guards you have full crew working, which leads to less efficient diagrams. Tell me which of these you don't understand.

Yes, onboard staff may need less training, but then who takes on those extra responsibilities? Would those taking on these extra responsibilities not require a comparable level of increase in remuneration?

Fine, the lack of need for full crew working may save some money, but to what extent? Also how much saving can be expected from the reduction in spare crew? What level of spare crewing are FGW proposing? No, I don't know the answer otherwise I wouldn't have asked you to elaborate.

How many guards currently sit around in the messrooms purely as spares? I get the impression from other topics that very few.

No, I don't know the intricacies of all parts of railway operation. Why should I when I have experts like you to explain to me how it all works? I am just looking at these issues using common sense and a bystander's logic trying to make sense of all these developments.

But hang on a minute. "Safety competent"? Are they going to be "safety critical" or not? What is "safety competent"?

You don't understand logical fallacies either I see. While it's possible that a guard might see a driver error and correct it and vice versa, it's clearly possible that he might not see it or not correct it.

... which means the situation is no worse than there not being a guard.

We have Merseyrail as a good example.

The guard made an error. There is nothing to suggest that driver would be less likely to make such an error. It just so happened that unfortunately it was the guard that made the error and not the driver on this occasion. I see that the driver did nothing to prevent the situation escalating, and how could he have realistically given that he was not watching the platform?

Had the mistake been made by the driver, the guard could have stopped it. He might not have, but in that case it is no worse than there being no guard.

So having a guard can only be safer.

I don't think I am the one who doesn't understand logical fallacy.

We also have the recent TPE case. In both the driver did nothing. In either case, if the driver had been responsible would the mistake have been made?

See above.
 
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