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LM Cross City Revenue Blocks

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Flamingo

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Let's see...

1. Thought you bought one earlier on and had it in your wallet but didn't.

2. Forgot your Railcard was out of date.

3. Forgot your Season Ticket was out of date.

I've done all of these with no *intention* to evade any fare. Not everyone has a perfect memory!

My mother also recently spoke of:

4. Had an unused return half (genuinely unused, not re-used) but forgot it was out of date.

Neil

If any of these were to be allowed as a defence in court, every fare-dodger in the country would just be walking around with a random ticket in their pocket.

I "forgot" to renew my car insurance, I "forgot" to go to the cash register, I "forgot" I had those items in my hand walking out of the shop, I "forgot" the speed limit here was 30 MPH...

See where this is going?
 
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rdeez

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Fare evasion is definitely rife on this line - you can often overhear discussions along the lines of 'Shall we bother with tickets?' (the decision is often 'Nah') which must be costing an awful lot in revenue.

Barriers are a great idea on this line, but ticket facilities on certain stations certainly need beefing up to meet peak demand. I don't know the situation on all of them, but I'm thinking particularly of Five Ways and University here. University in particular has two TVMs, one window open usually, and yet still during the peak has queues up to 20 deep - worst I've seen is the whole way across the bridge and a bit beyond. Exacerbating this is that the TVMs are painfully slow. Selly Oak also has queue problems in the peak, though somewhat relieved by the recent addition of a third TVM on the Birmingham platform.

None of the above is any excuse for fair evasion, and the services are frequent enough that it's unlikely to cause anyone any huge inconvenience, but it's still frustrating and really something that should have been addressed some time ago.
 

MikeWh

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Not going to counter every one of your points, but your attitude to these two issues speaks volumes as to why the whole idea has not been thought through.
Though I don't think I've ever seen anyone skateboarding on a platform, nor do I suspect it would be all that much an issue if they did, provided they didn't fall on the track.
I can just agree if the platform is completely empty apart from the rogue skateboarder, but add into the mix any number of other passengers who might make an unforeseen move and the possibilities of someone, not just the skateboarder, landing on the track, or worse, under a train, make it obvious why such activities cannot be allowed.

Busking and Begging:
I frankly don't care about this. It was never out of hand on LUL when it wasn't officially allowed but happened. The licenced buskers have never annoyed me, indeed they cheer up journeys on what is quite a drab system. General begging - well, again, why are the railways any different to anywhere else in public? It is no more or less annoying or appropriate on the railway than any other public place.
The bold says it all. You've obviously never encountered multiple buskers competing against each other, or ones who are so bad they have the opposite effect to cheering up a journey. As for begging, it is harder to avoid beggars when in an enclosed area. Even if they aren't intending to intimidate, vulnerable people may feel intimidated just by their prescence.
 

Bletchleyite

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If any of these were to be allowed as a defence in court, every fare-dodger in the country would just be walking around with a random ticket in their pocket.

I "forgot" to renew my car insurance, I "forgot" to go to the cash register, I "forgot" I had those items in my hand walking out of the shop, I "forgot" the speed limit here was 30 MPH...

See where this is going?

It's backing up my point. Much better to get a 40 or even 80 quid non-criminal penalty that you can pay and put down to experience when this happens than a criminal record.

Same with parking. The others have deeper implications e.g. road safety, or the ability to pay for damage caused by a car accident. Most insurers also do a number of reminders and often even auto-renewal.

And a shop is different. There is no conceivable valid means by which you can walk out of a shop with goods without first having gone to some kind of checkout to pay for them. The closest thing there is is those self-checkout type things, on which I would be very surprised if someone was prosecuted for theft if they made a simple mistake. What they would probably get is a note made of their Clubcard number or similar, at which point repeated offences would likely lead to prosecution.

These situations are not even remotely comparable with rail travel.

Neil
 
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CC 72100

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Busking and Begging:

The bold says it all. You've obviously never encountered multiple buskers competing against each other, or ones who are so bad they have the opposite effect to cheering up a journey.

You've obviously been to Paris then? :lol:

Busker gets on metro in your coach = Change coach at the next stop. Always change coach at the next stop.
 

Clip

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It's backing up my point. Much better to get a 40 or even 80 quid non-criminal penalty that you can pay and put down to experience when this happens than a criminal record.

Same with parking. The others have deeper implications e.g. road safety.

Neil

Id prefer the criminal record myself. Maybe that really would prevent people from being so forgetfull - as they always and I repeat ALWAYS are.

why do you think people call it the 'ticket dance'?

You need a blanket rule for everyone Im afraid, you cant just pick and choose as it suits.
 

Bletchleyite

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I can just agree if the platform is completely empty apart from the rogue skateboarder, but add into the mix any number of other passengers who might make an unforeseen move and the possibilities of someone, not just the skateboarder, landing on the track, or worse, under a train, make it obvious why such activities cannot be allowed.

I don't think they should be allowed, but a simple "pack it in or get out" should suffice. Then once "get out" has been invoked, it is simple civil trespass. Exactly the same as anywhere else.

The bold says it all. You've obviously never encountered multiple buskers competing against each other, or ones who are so bad they have the opposite effect to cheering up a journey.

I don't like the pushy on-train ones - but almost certainly they are fare evading. If they knew they'd get caught and a hefty PF, it would cease to be a profitable activity.

As for begging, it is harder to avoid beggars when in an enclosed area. Even if they aren't intending to intimidate, vulnerable people may feel intimidated just by their prescence.

Supermarkets don't need byelaws to prevent people begging in the shop, it would again be general trespass or any existing general laws. Again why should the railway be different?

Neil
--- old post above --- --- new post below ---
You need a blanket rule for everyone Im afraid, you cant just pick and choose as it suits.

I'd agree, which is why I think that blanket rule should, as for parking, which to me is a comparable level of offence, be a non-criminal financial penalty to basically redress the cost.

You think my mother should have had a criminal record for not noticing her ticket (which had not been re-used) was one day out of date? Really?

You wonder why the railway is often seen as awkward and unhelpful? (Actually, the guard sold her a replacement ticket with Railcard discount, FWIW).

Neil
 

Clip

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I'd agree, which is why I think that blanket rule should, as for parking, which to me is a comparable level of offence, be a non-criminal financial penalty to basically redress the cost.

You think my mother should have had a criminal record for not noticing her ticket (which had not been re-used) was one day out of date? Really?

You wonder why the railway is often seen as awkward and unhelpful? (Actually, the guard sold her a replacement ticket with Railcard discount, FWIW).

Neil

Ahh I missed the bit about a family member being caught, that clears the waters in your thinking of this somewhat. With respect though your mam knew she had a ticket on her person but seemingly didnt check to see if its valid? As I said we hear that every day on the railway so its very hard to fathom that we seem to have so many forgetfull people in this country who can do everything else but remember to check their ticket or indeed actually buy one or the correct one. Must be something in the water somewhere

i have already mentioned I would prefer a much higher PF but also a one chance with that and then prosecution. Sorry for being harsh as I know everyone reading this will say I am but enough is enough. We need to be a lot harsher on people nationwide until people get it into their heads that we are not a free ride or a chance of £20 here and there.

If you think its all too much and unfair then write to ATOC,PF and your MP about fare evasion.

Keep us all informed about how hard they laugh
 

Bletchleyite

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Keep us all informed about how hard they laugh

And if that's the railway's take - one chance in your whole life and you've got a criminal record - I'm not surprised it has a reputation for poor customer service.

Barrier and staff every station so it's impossible to make these mistakes (I like barriers for that reason) and by all means prosecute the first offence and forget PFs. Solve the Railcard expiry issue by encouraging people to go on an auto-renewing subscription. But until then people are people - they are not perfect - and I cannot possibly support what you say.

Neil
 

Clip

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Hmm one feels you missed the bit where I mentioned a PF then prosecution but im not surprised.

have a nice weekend.
 

Flamingo

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Neil, you have conveniently ignored a very big forget - "I forgot to renew my car insurance"...

You can make sweeping generalisations, but your arguement against decriminalisation seems to have more to do with organisations not having robust enough recruitment policies in place to make an adequate risk assessment of prospective employees criminal record than any lucid agruement as to why fare evasion should not be viewed as a crime.
 

Class377

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You think my mother should have had a criminal record for not noticing her ticket (which had not been re-used) was one day out of date? Really?

You wonder why the railway is often seen as awkward and unhelpful? (Actually, the guard sold her a replacement ticket with Railcard discount, FWIW).

Neil

Penalty fares are there for genuine mistakes. I can't see anybody in this thread campaigning for instant prosecution for such a thing, only for deliberate fare evasion.

You're effectively basing your argument off the idea that prosecution is inevitable for small errors (and the news report linked here even states that PFs are usually issued) in order to say all the hardened fare evaders should get off with a fine at worst!
 

najaB

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You think my mother should have had a criminal record for not noticing her ticket (which had not been re-used) was one day out of date? Really?
For your mother to have a criminal record, it would have to be a RoRA prosecution, which would certainly have failed.
 

SS4

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Revenue blocks on the X-City? A blue moon is more common. I don't pretend to know what it's like for Revenue Protection to do their job but it seems like they depend on checks at New St with most passengers alighting there

Ticket barriers, at least in the central section (ie between Aston/Gravelly Hill and Selly Oak), would be a good start. Speaking of Aston a TVM on the Birmingham platform would be a good idea. The barriers can then be extended.

Alternatively/Also install card readers. The Key is already in use on the Snow Hill lines and with Swift being rolled out on the bus there could be oyster-like expansion there. Without barriers they'd still rely on an honour system.
 

plastictaffy

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I should add that the above isn't a dig at Plastictaffy et al - rather trying to highlight the chronic lack of resources and the difficult nature of the Cross-City line for revenue protection compared to an implication that the staff that do exist on the ground are lazy/uninterested/ insert derogatory opinion about railstaff here.

No offence taken at all. Thankfully, I don't sign the Cross-City!! A lot of the issues on those lines (apart from the lack of manned barriers) is that there are only a couple of places on 323's where you can operate the doors. The stations in places are so close together, that the GUard (even if he had the inclination) wouldn't be able to get all tickets checked. And when it's a pair of 323's, that makes it even harder. I personally think that RPI's doing Birmingham is the wrong move.
If you come south of Northampton, a larger proportion of LM's revenue is made there than anywhere else. However, when you look at the stations we go through, the vast majority are either a) not barriered, and b) rarely manned if they are there.
Wolverton - no barrier. Bletchley - rarely manned by an RPI. Leighton, not barriered, and at least three entrances to the station. Cheddington - no barriers, station ticket office permanently closed. Tring, not barriered. Berko - I'm not sure, and the same with Hemel. Apsley, no barriers. Kings Langley, no barriers. The fares are much higher at this end, yet we rarely see RPI's working barriers. If you take Northampton - New Street, almost the same distance as to Euston, the fare is 14.10. If you want to go to Euston, the fare is almost 27 pounds. I believe that our new Revenue chap has been told to crack down on the Cross-City, but it brings in so little revenue, I don't see the point.
 

Bletchleyite

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Ahh I missed the bit about a family member being caught, that clears the waters in your thinking of this somewhat. With respect though your mam knew she had a ticket on her person but seemingly didnt check to see if its valid? As I said we hear that every day on the railway so its very hard to fathom that we seem to have so many forgetfull people in this country who can do everything else but remember to check their ticket or indeed actually buy one or the correct one. Must be something in the water somewhere

I think that's (very mildly) offensive towards particularly older people. As people get older, they often become more forgetful. People with mild Alzheimers travel by rail as well, for instance, as they probably can't drive any more. And are you always sure of the date?

You're right that there are far too many people using it as an excuse, though.

Neil
--- old post above --- --- new post below ---
Hmm one feels you missed the bit where I mentioned a PF then prosecution but im not surprised.

No, I saw that, I think I responded to it above, but maybe I, err, forgot. I think "one PF then prosecution" would be fine provided the clock reset at some point, e.g. perhaps one PF per year (which is similarly I believe the same number of times you are allowed to get an Anytime Return refunded if you forget your season ticket). But I wouldn't think it proportionate that if someone received a PF when they were 16 it was in any way proportionate that they might as a result be prosecuted if they forgot their Senior Railcard many years later.

have a nice weekend.

And yourself.

Neil
--- old post above --- --- new post below ---
Neil, you have conveniently ignored a very big forget - "I forgot to renew my car insurance"...

No, I said above:
"Same with parking. The others have deeper implications e.g. road safety, or the ability to pay for damage caused by a car accident. Most insurers also do a number of reminders and often even auto-renewal."

My car insurance is set to monthly payments and to auto-renew, so unless my account was empty one month at the time of the direct debit coming out (my bank would certainly charge me for telling me that!) the only effect of forgetting the renewal is that I might be charged over the odds having not shopped around.

FWIW, if we had a BahnCard 100 or Generalabonnement equivalent, which provided I had it on me I would be incapable of fare-dodging, at a reasonable price, I would likely have one. Though I recognise why we don't. I guess one of those monthly-paid and on autorenew is sort of an equivalent.

You can make sweeping generalisations, but your arguement against decriminalisation seems to have more to do with organisations not having robust enough recruitment policies in place to make an adequate risk assessment of prospective employees criminal record than any lucid agruement as to why fare evasion should not be viewed as a crime.

Possibly that as well, but I am in most cases (certainly in the case of low-level crime such as petty theft, fare dodging etc) not a fan of a law that doesn't require intent. If someone jumps a ticket barrier, it is clear that there was intent, as if they held a valid ticket they would surely use it to pass through properly. If they get on a train with no ticket check and their season ticket is one day out of date, and they've held one continuously for the past 20 years, it's fairly clear there was not intent.

There are grey areas like those Carnet tickets, but I think the railway should either provide a proper means of validating them (i.e. an official date stamping machine) with an official process for going and reporting having screwed it up (as the Swiss do, they give you one back if you do mess up validating it and report it immediately), or just not sell them at all.

Neil
--- old post above --- --- new post below ---
For your mother to have a criminal record, it would have to be a RoRA prosecution, which would certainly have failed.

Does a Byelaw prosecution not show up on a DBS check? So in that regard is it more like a minor motoring offence e.g. speeding which I believe also doesn't?

Neil
--- old post above --- --- new post below ---
Wolverton - no barrier. Bletchley - rarely manned by an RPI. Leighton, not barriered, and at least three entrances to the station. Cheddington - no barriers, station ticket office permanently closed. Tring, not barriered. Berko - I'm not sure, and the same with Hemel. Apsley, no barriers. Kings Langley, no barriers. The fares are much higher at this end, yet we rarely see RPI's working barriers. If you take Northampton - New Street, almost the same distance as to Euston, the fare is 14.10. If you want to go to Euston, the fare is almost 27 pounds. I believe that our new Revenue chap has been told to crack down on the Cross-City, but it brings in so little revenue, I don't see the point.

You do get a fair bit of late-night fare dodging to/from Euston, but the vast majority are on season tickets in the peak, and most trains off-peak operate to/from 8-11 at Euston which are barriered. And most people by far are going to/from London, so are likely to hit barriers at one end.

I'd imagine, certainly from observation when guards come through, that fare-dodging levels on the south WCML are rather low, except for late at night, when the service is infrequent so if LM wanted to they could provide a few security guards in case of abusive passengers and check tickets on each train.

Neil
 
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Kristofferson

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I agree with Plastictaffy. There's less revenue checks on the south WCML because there's less fare dodgers.

Based on my observations in the peaks, WCML south is mainly London commuters, cross-city is mostly surly teenagers and students.

Guess which demographic has the higher % of fare dodgers...
 

DaveNewcastle

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As this discussion is about fare evasion, I made no reference to removing prosecutions for other offences. Though I don't think I've ever seen anyone skateboarding on a platform, nor do I suspect it would be all that much an issue if they did, . . . . .
Well I took your 'idea' literally when you said that your 'idea' was "I would get rid of the Byelaw offences and the Regulation of Railways Act ones ", which is the remark which prompted my illustrations.

Not going to counter every one of your points, but your attitude to these two issues speaks volumes as to why the whole idea has not been thought through.
Neither am I - there is no point in scrutinising the individual illustrations, I was attempting to demonstrate to you what your ill-considered 'idea' would be committing yourself to. As Railway property is private property, then many of the protections and regulatory arrangements on public property do not apply. By dispensing with the Byelaws on the Railways, then stations would quickly become attractive to those whose interests and activities are capable of being regulated elsewhere (hence the illustrations of skateboards, music, motor vehicles, sleeping rough etc. each of which is normally regulated by a Byelaw on private properties.
It's dissapointing that my illustrations didn't make the implications clear, but some of the other points I've been making to you over the weeks have not been understood either, so I'm not surprised.

Does a Byelaw prosecution not show up on a DBS check?
No. Byelaw Offences do not. And that has nothing to do with them being Railway Byelaws, the same outcome would apply to Byelaws created by, e.g. a local authority or a charitable trust.
So in that regard is it more like a minor motoring offence e.g. speeding which I believe also doesn't?
Not quite. Some 'minor' motoring offences are subject to the Fixed Penalty Notice (FPN) regime and these are recorded in the Police National Computer. Whether such a FPN is relevant to a particular DBS search or not will depend on the nature of the search.
 
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RPI

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Anyway, to get back on topic, have the London Midland team been spotted anywhere today?
 

island

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And if that's the railway's take - one chance in your whole life and you've got a criminal record - I'm not surprised it has a reputation for poor customer service.

Barrier and staff every station so it's impossible to make these mistakes (I like barriers for that reason) and by all means prosecute the first offence and forget PFs. Solve the Railcard expiry issue by encouraging people to go on an auto-renewing subscription. But until then people are people - they are not perfect - and I cannot possibly support what you say.

Neil

How much more would you be willing to pay for your ticket to facilitate every station (even Berney Arms/Coombe Junction Halt/Lympstone Commando/Denton/etc.) being staffed at all hours that trains call there?
 
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najaB

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How much more would you be willing to pay for your ticket to facilitate every station (even Berney Arms/Coombe Junction Halt/Lympstone Commando/Denton/etc.) being staffed at all hours that trains call there?
It wouldn't be cost effective to staff stations like these full time. What they could do instead is have a kind of travelling ticket office on the train. There could be a staff member on each train who could sell tickets to people who haven't managed to buy one previously.

Oh, wait...
 

causton

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It wouldn't be cost effective to staff stations like these full time. What they could do instead is have a kind of travelling ticket office on the train. There could be a staff member on each train who could sell tickets to people who haven't managed to buy one previously.

Oh, wait...
The ironic thing is that just about all of those stations listed in the quote have guards.

The problem is, guards can't sell everyone a ticket (especially with the **** card machines they have that won't authorise any online transactions), especially not if they're working a service with a stop every 5 minutes...
 

Bletchleyite

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It wouldn't be cost effective to staff stations like these full time. What they could do instead is have a kind of travelling ticket office on the train. There could be a staff member on each train who could sell tickets to people who haven't managed to buy one previously.

Oh, wait...

That is part of my other point, which is that I would go back to designating Paytrain routes and/or services where buying on board is *always* acceptable (though TVMs may also be provided where people might want to use them). A particular logo (like the Swiss penalty fares "eye") could be used to clearly identify such services in the timetable, on the PIS and on the train itself.

And if the ticket machine is too slow, time to come up with a new one. SPORTIS wasn't slow. There is no reason a modern ticket machine should be. If most people are buying returns to the nearest town, for instance, that should be a one button issue.

Neil
 
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najaB

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...especially not if they're working a service with a stop every 5 minutes...
To my mind, lines that have stations that close together should be completely barriered, which makes sense as they are likely to be commuter/urban services.
 

Bletchleyite

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To my mind, lines that have stations that close together should be completely barriered, which makes sense as they are likely to be commuter/urban services.

Indeed.

Rural "Paytrain" routes might be things like Bedford-Bletchley, Ormskirk-Preston, Kirkby-Wigan and the likes. The sort of low-traffic branch lines where there's tons of time to flog tickets to the two passengers and their dogs and bicycles before reaching the terminus.

I'd just formalise it a bit so passengers know where they stand.

Neil
 

causton

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To my mind, lines that have stations that close together should be completely barriered, which makes sense as they are likely to be commuter/urban services.

How would you deal with the St Albans Abbey line then?

The stops are too close together for the guards to get through.
The stations do not make enough money to have a second conductor for tickets, or to barrier even the most heavily used stations!

At the moment everyone gets a free ride unless they're going to Watford Junction in which case they all say they got on at Watford North and pay at Watford Junction, if the barriers aren't open there...

...I can't personally see an easy solution for the line!
 

najaB

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Uhm.... I'm getting a bit confused. Is it
...I would go back to designating Paytrain routes and/or services where buying on board is *always* acceptable...

Or is it
Barrier and staff every station so it's impossible to make these mistakes (I like barriers for that reason) and by all means prosecute the first offence and forget PFs.
?
 

Bletchleyite

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How would you deal with the St Albans Abbey line then?

The stops are too close together for the guards to get through.
The stations do not make enough money to have a second conductor for tickets, or to barrier even the most heavily used stations!

At the moment everyone gets a free ride unless they're going to Watford Junction in which case they all say they got on at Watford North and pay at Watford Junction, if the barriers aren't open there...

...I can't personally see an easy solution for the line!

Hmm, it is a difficult one. An idea might be to introduce either TVMs or PERTIS machines at the local stations (the latter being cheaper) and have a barrier between the dedicated platform and the rest of WFJ, possibly remotely monitored from the main gateline. Then add random Penalty Fares inspections on the trains to catch those making local journeys for nowt and put them off.

However the PF inspections might catch genuine "forgetters". It occurred to me that an idea would be to convert it back to DOO, then as the other member of staff wouldn't have to do the doors they could spend the whole time flogging tickets and thus make it a Paytrain route.

Edit: As it was DOO when it was 313s, if LM are getting DOO-suitable 319s from Thameslink to swap for the 321s, could it go back DOO when that happens? There would still be a guard, but they would be responsible for revenue only.

Neil
--- old post above --- --- new post below ---
Uhm.... I'm getting a bit confused.

I recognise that barriering every station is not feasible. However, unless you do (as barriers remove most accidental forms of non-payment other than out of date Railcards) I think you have to give possible cases of genuine non-payment the benefit of the doubt. That was the point.

I think some Paytrain routes are probably necessary, though.

Neil
 
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najaB

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How would you deal with the St Albans Abbey line then? ...I can't personally see an easy solution for the line!
I'm guessing there isn't one - there comes a point of diminishing returns on revenue protection.

Barrier what you can, catch the ones who you can and live with the fact that some people will get away.
 
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