Perhaps you could summarise why you think the RMT are being reasonable and the management are the bad guys?
Straight after the last strikes were suspended the MD, Mike Brown stated in the 'standard' that he had no intention of keeping
any ticket offices open, regardless of the talks and the majority of the public wanting ticketing facilities at least in Zone 1. mediation talks at ACAS have not gone anywhere, and were a sham to call off the strikes, and save face for bungling Boris! The company is determined to cut around 20% of its staff, at a time when the system is getting more and more crowded, regrade/ resalary those that remain, and run the stations on the minimum staffing it can get away with by law. the run down of the ticket offices has been going on for several years, £5 minimum top ups, removing non-oyster fares (i.e paper zone 1/2 1/4 & 2/6 travelcards) and increasing non oyster fares, at each fare change, not covering duties and putting out spurious data to the media. This has a lot more than closing the ticket offices at heart, removing supervision, and total rationalisation of station staffing for the prime reason of saving hard cash £, rather than providing the previous 'world class service' which it aspired to. bad news for staff and customers alike, and maybe a cause for concern safety wise in years to come, only time will tell.... The labour assembly at the mayors office are pushing for a pubic consultation on the changes and cuts, which would be a very good start.