The Penalty Fares Rules work in conjunction with the National Rail Conditions of Carriage (NRCOC). Both state
that where the facility exists at the origin station passengers must buy the correct ticket for their entire journey
before joining the train. Penalty Fare warning notices are displayed at all Penalty Fare stations advising rail users
of the necessity to produce a valid ticket for inspection on request and of the consequences for failing to do so.
Appeal decisions are made in accordance with a Government approved Code of Practice (COP). A copy of the
Penalty Fare Rules, NRCOC and approved COP are available online at
https://www.penaltyfares.co.uk.
I note from your appeal that a valid ticket for the throughout journey was presented for inspection on this date. In
accordance with the evidence you have provided to us, it would seem that a valid ticket was held.
With that in mind, I am pleased to inform you that your appeal has been successful and the balance of the notice
has been withdrawn. A cheque for £20.00 will be sent to you shortly by the train company responsible for having
issued the penalty fare.
A statement of account has been provided by the Debt Recovery Agents (RPSS) in
relation to this penalty fare notice.
Yours sincerely
Jason Saunders
Appeals Assessor
Notice Amount Paid:
Already Refunded:
£0.00
RPSS Statement Of Account for reference
XXXXXXX
£0.00
£0.00
£0.00
Amount Outstanding:
Fare Due:
Administration Fee:
£0.00
Admin Amount Paid: £0.00