WCML wires down near Watford (02/01)

[m0ffy]

I’m on a very quiet Avanti train from Tamworth to Euston. The biggest problem is the shortage of coffee onboard.

 

[island]

Just re nationalise ticket acceptance then does not exist, yes get rid of Advance fares charge reasonable normal fares.

TOCs are already effectively renationalised and removing advance fares would result in a substantial increase in what people pay and decrease in ridership. I would suggest however that you post your idea in the speculative forum where it can be appropriately responded to and discussed.

 

[43066]

Yes, any ticket any train on a reasonable route. Makes total sense, and all TOCs should have to take them.

Other TOCs are already obliged to help out where they reasonably can, under the conditions of travel.

Clearly it won’t always be feasible, eg LUMO won’t be able to accommodate LNER’s passengers plus their own, and that is a decision made by the relevant operators based on individual circumstances. There could never be an absolute obligation to assist; Euston passengers would have been out of luck if they pitched up at St. Pancras last night, for example!

 

[Howardh]

That's just reminded me, I've still not heard anything from my claim for full delay repay from when the WCML collapsed on 21st December with LNWR...

If things carry on like this, they'll need to employ more claims handlers!

Im getting it automatically as I had an advance on a specific train, £10.30 roughly. Half the original fare with r/c. They contacted me via email and all I had to do was click a link to approve payment to original card.

Hopefully it will turn up shortly!

 

[Russel]

Im getting it automatically as I had an advance on a specific train, £10.30 roughly. Half the original fare with r/c. They contacted me via email and all I had to do was click a link to approve payment to original card.

Hopefully it will turn up shortly!

Mine was a paper travelcard so guessing it'll have to be done manually.

 

[Oxfordblues]

If things carry on like this, they'll need to employ more claims handlers!

Let us take a moment to think of the plight of the Avanti delay-repay handlers who must be currently overwhelmed with a tsunami of claims.