• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Vintage Trains TOC - Communications with customers

Status
Not open for further replies.

Amlag

Member
Joined
8 Jul 2018
Messages
312
VT are now a commercial enterprise with paid staff .
I find their website is lacking, difficult to negotiate, irregularly updated with little use of a Latest News etc.facility
I am on their email list but they seem to under use this option.

I note they are trying to recruit more Traincrew to increase their non Railtour business, which is already often , not unexpectedly in my view, proving challenging to fill their trains , hence cancellations , rarely mentioned on their website, and often at short notice.

What do others think ?
 
Status
Not open for further replies.

Top