Traksy/Realtime

[MarkWi72]

Seems neither are picking up any data. I think I read this before. I'm freezing at Nortoft Lane. Euston - Birmingham went through 10 minutes back and it is on Traksy nog even as far as Long Buckby.

 

[Adrian Barr]

This service status message is currently displaying on the Open Train Times maps:

TD and TRUST data outage

Identified - Due to a problem with the Open Data platform operated by CACI on behalf of Network Rail, we are receiving no real-time data. Maps are currently not being updated.

We are awaiting a response from CACI.
Dec 20, 2023 - 11:36 GMT

TRUST itself is working but there must be a problem with the data feeds that these websites use

[Update 13:40 - checked again and Tracksy / OpenTrainTimes/ Realtime Trains sites seem to be working OK now]

 

[MarkWi72]

Yes, the Daventry - Doncaster had no report after leaving Daventry through Rugby. Must have been down around 11.20-11.45. I had noticed it was working as I left.

 

[03_179]

I've notices recently that Traksy has an issue. When you flip from traksy (on mobile) to another app it stops updating.
Anyone else have this issue ?

 

[DarloRich]

It will be a glitch on the link to the main data feed.

 

[Tom]

There were some glitches somewhere upstream of the data feeds this morning. It affected both the open and internal data feeds.

 

[Trainguy34]

I know that there was a banner about something similar in RealTime Trains this morning, was that the same thing?

 

[flitwickbeds]

I've notices recently that Traksy has an issue. When you flip from traksy (on mobile) to another app it stops updating.
Anyone else have this issue ?

This is deliberate so that if you're not actively looking at the site, it's not constantly using your data. Imagine looking at it at 9am when arriving for work, not looking at your phone again until 5pm and realising it had been updating in your pocket all day, using data constantly!

There is a retry button in a red box at the top which usually gets things updated and working again - otherwise a refresh of the site will get things back to normal.

 

[03_179]

This is deliberate so that if you're not actively looking at the site, it's not constantly using your data. Imagine looking at it at 9am when arriving for work, not looking at your phone again until 5pm and realising it had been updating in your pocket all day, using data constantly!

There is a retry button in a red box at the top which usually gets things updated and working again - otherwise a refresh of the site will get things back to normal.

Thanks.
It's a bit annoying when you're on a train and switch to something like email or other site then return and think you've not moved on the map or miss apassing train.

I'll try the refresh.
I launch my Traksy from my home page