WesternLancer
Veteran Member
- Joined
- 12 Apr 2019
- Messages
- 15,171
I agree with the points made in posts 29 and 30 for modest revisions.
I would include the case ref within the body of the letter you are sending - even if you intend to upload via the portal link they have given you
eg
---------------------------
Dear Sir / Madam
Your ref:
I am writing to.....
------------------------------
If you are sending it hard copy then be sure to use tracked postage so you know it has been delivered correctly.
Keep copies of everything you send
I would include the case ref within the body of the letter you are sending - even if you intend to upload via the portal link they have given you
eg
---------------------------
Dear Sir / Madam
Your ref:
I am writing to.....
------------------------------
If you are sending it hard copy then be sure to use tracked postage so you know it has been delivered correctly.
Keep copies of everything you send