What are the rules on gateline and platform staff using phones when on duty? I know how all frustrated we all are with the amount of fare evasion, but I’m amazed how often the staff who supervise the barriers just seem to be permitted to scroll on their phones while supposedly performing safety-critical roles. I saw the same with Elizabeth Line platform staff at the weekend too.
I did wonder if they were doing online training (which wouldn’t be acceptable anyway) but from what I can see it seems not anyway. This was a zone 1 station yesterday afternoon - as you can see he’s scrolling instagram or TikTok or similar. You could take the picture all over the system every day. Is this permitted? And if not, why is it so widely tolerated?
I did wonder if they were doing online training (which wouldn’t be acceptable anyway) but from what I can see it seems not anyway. This was a zone 1 station yesterday afternoon - as you can see he’s scrolling instagram or TikTok or similar. You could take the picture all over the system every day. Is this permitted? And if not, why is it so widely tolerated?
