4COR
Member
I booked a journey last night on SNCF-Connect (travelling from Lille Europe to Macon-Loche in Aug...) but during the checkout process, the first payment errored while the second worked. Of course, it looks like I've been charged twice for the same journey (but only with one e-ticket).
Has anyone got support from them before and which is the easiest way for a non-native speaker to do so? Messenger was given as an option, but there's zero response... (I would phone, and may have to as a last resort, but I'm not particularly confident that my French is good enough for the conversation - it's over a quarter of a century since I did my GCSE!!
)
Has anyone got support from them before and which is the easiest way for a non-native speaker to do so? Messenger was given as an option, but there's zero response... (I would phone, and may have to as a last resort, but I'm not particularly confident that my French is good enough for the conversation - it's over a quarter of a century since I did my GCSE!!
)