Signatures anyone for cheapest fare petition?

[Cp1919+21]

https://petitions.parliament.scot/petitions/PE1930

PE1930: Ensure customers are always given information on cheapest possible fare in new Scotrail contract​

Calling on the Scottish Parliament to urge the Scottish Government to ensure that a requirement of future rail contracts is for customers to be given information on the cheapest possible fare as a matter of course and recognize the vital role of the existing ticket office estate in delivering on this aim.

Previous action taken​

I raised a previous petition on this issue which was closed on 3 September 2020.
http://wayback.archive-it.org/10682.../GettingInvolved/Petitions/clearscotrailfares

Background information​

The current system of pricing for rail fares is complex. As such it is difficult for the customer, especially in a digital purchase environment, to be assured that they are getting the best fares. The proposed reduction in ticket office opening hours will do little to improve the delivery of face to face advice to passengers to reduce the rail fare system complexity and ensure best value.

 

[Adam Williams]

What does this actually mean?

Does this cover splits, too?

 

[Cp1919+21]

Y

What does this actually mean?

Does this cover splits, too?

Yes it would

 

[AlterEgo]

And over distance tickets where you stop short? Combinations of rangers and over distance tickets?

 

[Adam Williams]

And what's the scope of the requirements the petition would put in place? Would you want ticket offices to be obliged to advise you of these fares / splits / 'tricks'? Ticket machines in stations to offer you the fares? The online ticket retailing website to find them?

 

[Bertie the bus]

That petition doesn't make any sense. It claims the ticketing system is too complex and then calls for split tickets to be offered by default making things even more complex. It also claims ticket offices provide a vital role but talks about the 'digital purchase environment'.

No sensible person would want ticket offices to provide split tickets. You could be there for hours.

 

[swt_passenger]

90% of us will be ignored for not being Scots…

But in any case, demanding ticket office staff take the time to offer splits is a fantasy.