ScotRail at least have refurbished HSTs in service, unlike the class 68 + Mk5s for TPE.
A return of some sort of loco hauled service to non inter7city routes similar to the concept of Young Explorer trains that run for several years in the 90s to free up units for strengthening services and providing specific trains with much greater capacity for large luggage, bikes and sports gear is required.
The situation on the HML is getting worse not better, but the HML has nothing on some recent journeys I’ve made on the WHL.
There is a risk we are reaching breakpoint where the arse could simply fall out of Highland Tourism because we simply lack the necessary infrastructure.
I’ve had to literally shove people to board a rammed 156 at Tyndrum Lower, that was after not even trying to get on through the first 2 doors I tried! There were push chairs perched on top of stacks of luggage, luggage on tables, passengers on tables, there were people standing in the toilet - in the end a group of four backpackers who were waiting with me never boarded and went off to hitch hike.
I’ve made 4 trips on the WHL and if not throughout then for at least a substantial part it’s been full and standing. Coming North on Friday, the train was frankly beyond full and standing leaving Queen St. I was amongst the first on so got a seat, but the guy I was sitting to had friends getting on at Dalmuir - they were going to Mallaig for an evening ferry and they didn’t manage to board the train at Dalmuir.
I queued for 26 minutes to use the toilet - shortly after Corrour there was a PA announcement that the toilets were out of use. The PIS didn’t work most of the trip, when it came to life it was wrong. The guard and trolley person were shoving their way through trying to shout destinations! Manual PA announcements mostly couldn’t be heard, simply nowhere near loud enough for the numbers crammed in. Numerous incidents of 2 or 3 people with reservations for the same seat leading to heated arguments.
While in many ways the inadequacy of the service in terms of capacity and frequency comes from the accumulated decades of vastly insufficient infrastructure investment in Scotland, there are things here and now that are/were in ScotRail’s power and they continue to shoot themselves in the foot. Seat reservations should just stop until all new and refurbed stock are in use, the PA and PIS not being fit for purpose on the refurb 156s is inexcusable.
While it’s an improving picture post devolution, the scale of transport and infrastructure investment needed here is overwhelming. But something urgently needs to be done because the WHL and HML experience at the moment is a disgrace, a national embarrassment that if not rectified risks lasting damage to Scotland’s tourism and outdoor leisure industries.