Agreed, especially for holders of flexible tickets when plans change
How does one make these? I downloaded the app and had a quick look during my break but nothing jumped out immediately at me.
From the menu, go to "Seat and Bike reservations" that will bring up a journey planner that allows you to choose a service, basic seating prefs and then to book
Have a look through your emails. They will have sent you email confirmation of any reservations made too.
Yes.
The question I have for you is how many people reserved seats on many trains just in case thus preventing actually travellers from using the train. If the answer is zero then fine otherwise one reservation per ticket via the company seems a good plan.
Or in some cases reserve the seat next to them to try and avoid someone sitting next to them. Even going as far to lie when someone boards at an intermediate station and seeing an empty seat reserved from Edinburgh to London and asks if it's available with 'someone is sitting there, they have gone to the toilet/buffet'.
I would have more sympathy for this position if there weren't so many trains with fake mandatory reservations that force people to get reservations even when they don't want them. Or if the industry offered an easy way to change reservations or cancel them.
That is unfortunately fairly useless for me since I rarely travel on LNER. I really meant a whole industry system since the reservations system is TOC agnostic...
