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Scotrail refusing itinerary

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RailUK Forums

Goatboy

Established Member
Joined
23 Jun 2011
Messages
2,274
So if this was an error thats now been fixed where is the harm in explaining what ticket it was?
 

bb21

Emeritus Moderator
Joined
4 Feb 2010
Messages
24,451
There could be implications, unlikely I agree however still possible, for the OP as his case with ScotRail has not yet been resolved.

The thread will be reopened when an update is received from the OP should he wish for it to be reopened.

Mods note: The situation was successfully resolved a few weeks later.
They apologised for my experience, told me the guard would be disciplined by his manager and apologised again also mentioning that they wish that this experience hasn't stopped me from travelling with Scotrail in the future. Attached to it was a Rail Travel Voucher for the value of £150.
 
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