It may just be a perception but has anyone detected a tendency on the National Rail online updates to treat staff shortages as if they were (say) a faulty set of points or a broken down train lying between two distinct locations of railway geography almost as if traincrews were normally allocated to work exclusively back and forth between X and Y? Usually when they do this the reality is that a broad geographical area is impacted ranging well beyond X and Y and crying out to be described in terms of an area description. If others concur I shall send them an email to flag it up.