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Is a photocard required?

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Benjwri

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I'm looking for confirmation on if I need a photocard if using a Weekly season ticket on GWR. Their website seems very happy to sell me one without warning me I do, and on their app it has a warning telling me I need to get a photo card if I fulfil to a paper ticket, but when I fulfil to smartcard it does not display such a warning. My smartcard does not have a photo on it.

If I do need to get a photo card is anyone able to advise how this might be possible without a paper form. I distinctly remember being able to order a photo smartcard online with GWR 2 years ago, but this card has long since lost it's ink and been binned, and I cannot seem to find a way to get one now. I can't get a photo card from a station as the cost of buses to and from it and of using a Photo Booth negates the benefit of the season ticket.
 
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gray1404

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A photo card is required for paper based weekly season tickets. It is not required on Smart cards.
 

Benjwri

Established Member
Joined
16 Jan 2022
Messages
3,343
Location
London
A photo card is required for paper based weekly season tickets. It is not required on Smart cards.
Brilliant thank you. The difficultly in finding this information is absolutely astounding. Some TOCs say you do, some say you don’t, GWR hid it right at the bottom of an FAQ about something else, but I have now found it and it supports you.

The railway constantly goes on about not selling enough season tickets post Covid, but they don’t exactly make them simple to purchase.
 
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