IPSOS Ombudsman survey

[AdamWW]

I've just been asked by IPSOS to do a survey of my interaction with the Rail Ombusdman.

A little odd given it was a few years ago.

I wasn't complimentary.

I wonder if the results of the survey will be published?

 

[Kite159]

I had something similar, considering my last interaction was last year when LNER completely ignored a delay repay claim and tried to claim I never submitted it.

 

[185]

They an exceptionally adept, competent ombudsman*

erm...

*when dealing with soft furnishings, which is their primary role with their sideline as a rail regulator

Our History - Rail Ombudsman​

www.railombudsman.org › Home › About us
26 Nov 2018 · Throughout the rest of 2000s and beyond, the newly established service called The Furniture Ombudsman (TFO) ....

 

[TrainBoy98]

They an exceptionally adept, competent ombudsman*

erm...

*when dealing with soft furnishings, which is their primary role with their sideline as a rail regulator