Sounds good.Instead of sending a photo, I will then just mention the railcard number, validity, and issuance date on the letter, is that better?
Sounds good.Instead of sending a photo, I will then just mention the railcard number, validity, and issuance date on the letter, is that better?
Could you please review the draft letterSounds good.
Fingers crossed.Good chance of out of court settlement.
Could be a week or two before you hear back but sometimes it’s quicker.
That looks ok to me.Could you please review the draft letter
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Fingers crossed.
Could you please review the letter attached?
Agree!If you send back a copy of their letter then just hand write in the space provided for your reply “Please see attached response.”
Here is a timeline involving a case with GTR where the OP posted dates for others to see in their thread - in case this helps with your question. Would have included Christmas period when office closed for more days than usual of course, and probably staff holidays too.and how long does it take to hear back from them?
Thank you for sharing this.Here is a timeline involving a case with GTR where the OP posted dates for others to see in their thread - in case this helps with your question. Would have included Christmas period when office closed for more days than usual of course, and probably staff holidays too.
- the person (OP) was stopped on 14 September 2025
- The OP got the letter from GTR / Thameslink on 30 December 2025
- The OP replied to that on 5 January 2026
- The OP was offered an Out of Court settlement on 13 January 2026